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Enquiries/Recommendations Buying directly from Lenovo Malaysia website?

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sHawTY
post Nov 17 2020, 03:53 PM

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Cancelled my previous order of Legion 5 and re-order the same specification
But this time I switch from NOV1111 promo code to GIVINGUP promo code

Reason: Saved another RM250 tongue.gif
sHawTY
post Nov 18 2020, 04:37 PM

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QUOTE(mostwanted82 @ Nov 7 2020, 07:10 PM)
The Legion 5 I ordered is with web price RM4099 and final price is RM3279 (After applied mbb promo code)

Below is the spec:

Processor: AMD Ryzen 5 4600H Processor ( 3.00GHz 3MB )
●  Operating System: Windows 10 Home Single Language 64
●  Display Type: 15.6"FHD, IPS, AntiGlare, LED Backlight, Narrow, 100%sRGB, Non-Touch, 144Hz 5ms, 9.5mm 1920x1080
●  Memory: 16.0GB DDR4-3200 DDR4 SODIMM 3200MHz
●  Storage: 1TB 5400+256GB SSD,PCIe-NVMe,TLC
●  Warranty: One year Depot or Carry-in
●  AC Adapter: 170W
●  Graphics: NVIDIA GeForce GTX 1650 4GB GDDR6
●  Battery: 4 Cell Li-Polymer
●  Bluetooth: Bluetooth Version 5.0 or above
●  Camera: 720P HD Camera with Array Microphone
●  Keyboard: 6-row 4zone RGB Backlight, Black Key, White Icon English (US)
●  Pointing Device: ClickPad
●  Wireless: Intel Wi-Fi 6 22260 2x2ax non-vPro
QUOTE(mostwanted82 @ Nov 18 2020, 02:13 PM)
Just received my laptop from UPS.
I ordered the same spec as yours
Can advise how long did it take from the date you place the order and when it arrives?

I ordered mine yesterday

This post has been edited by sHawTY: Nov 18 2020, 04:39 PM
sHawTY
post Nov 18 2020, 10:09 PM

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QUOTE(mostwanted82 @ Nov 18 2020, 09:24 PM)
I ordered on 7 Nov, shipped on 13 Nov.
Ordered 7 November, arrived 18 November
So that's about 11 days or 8 working days

Not that bad
Hopefully mine will take around the same time
sHawTY
post Nov 20 2020, 10:52 AM

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Hopefully, I can get it by Friday next week sweat.gif

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sHawTY
post Nov 25 2020, 08:40 AM

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My orders still hasn't been shipped sweat.gif

user posted image

user posted image

This post has been edited by sHawTY: Nov 25 2020, 08:42 AM
sHawTY
post Nov 25 2020, 03:37 PM

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QUOTE(LatteMel @ Nov 25 2020, 01:41 PM)
so does that mean it's depends on your luck to get the item fast or late??
No, it depends on the delivery date stated on the unit you want to buy
Some models can deliver within 7 working days
Some models can deliver within 14 working days
Some models may take longer especially if you customize the hardware

Examples:
user posted image

QUOTE(ZM Fong @ Nov 25 2020, 01:59 PM)
called/emailed lenovo?
Shouldn't he call UPS instead?
Since it's already in Shah Alam, I believe it's within UPS responsibility now

This post has been edited by sHawTY: Nov 25 2020, 03:42 PM
sHawTY
post Nov 25 2020, 08:55 PM

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Just got an email from Lenovo saying that my Legion 5 is finally shipped out rclxm9.gif
sHawTY
post Nov 25 2020, 09:52 PM

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Yay! wub.gif

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sHawTY
post Dec 1 2020, 03:17 PM

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vmad.gif vmad.gif

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sHawTY
post Dec 1 2020, 03:46 PM

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QUOTE(ZM Fong @ Dec 1 2020, 03:35 PM)
stuck at customs?
Not sure. What you're seeing in the screenshot I shared above is what I'm seeing as well
UPS usually calls me 1 day in advance to arrange delivery, but those are for my corporate purchase experience la. Not sure if it's the same for personal purchase as well
Maybe that's what they meant by the "pending instructions and agreement."

This is my first time buying directly from Lenovo for personal usage
Purchased hundreds of laptops directly from Lenovo in the span of 3 years for corporate use

The 8 weeks delivery time is real by the way. In 2018, had to wait 2 months for them to deliver my corporate orders because they were short on Core i 8th Gen processors
And that purchase was for multiple countries (Malaysia, Singapore, Vietnam, Philippines, Indonesia & Thailand)

This post has been edited by sHawTY: Dec 1 2020, 03:49 PM
sHawTY
post Dec 1 2020, 04:16 PM

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QUOTE(ZM Fong @ Dec 1 2020, 04:04 PM)
fyi ups website cannot show detailed status anymore for some reason, suggest use app to see the details
Thank you for the advise
Right now looking inside UPS app, can see full details

Kastam lepas already, right now it's at Shah Alam warehouse
Esok baru hantar kot
sHawTY
post Dec 1 2020, 04:48 PM

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QUOTE(jackycrazy @ Dec 1 2020, 04:41 PM)
Updated Ship Date 2: 09 January 20
Nevermind, just realized that you ordered way before me sweat.gif
» Click to show Spoiler - click again to hide... «


This post has been edited by sHawTY: Dec 1 2020, 04:50 PM
sHawTY
post Dec 2 2020, 12:15 PM

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QUOTE(fkinmeng @ Dec 2 2020, 11:05 AM)
mine also stuck at UPS Shah Alam warehouse.  bangwall.gif
When did your parcel reach Shah Alam?
Mine reached Shah Alam yesterday and when I called them, they can't promise today delivery. Paling lambat pun esok

I tried to nego for self-collection since the warehouse is very near to my workplace
Unfortunately cannot self collect on the same day. Have to wait for tomorrow also to do self-collection sweat.gif

This post has been edited by sHawTY: Dec 2 2020, 12:16 PM
sHawTY
post Dec 2 2020, 12:16 PM

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QUOTE(Wignis @ Dec 1 2020, 08:33 PM)
What is cleareance by other agency?
Does it really matter?
It's not your responsibility anyway
sHawTY
post Dec 2 2020, 12:54 PM

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QUOTE(karheng @ Dec 2 2020, 12:20 PM)
must patient for long waiting.
Order in November 2020 & estimated delivery in February 2021
Yang ni lagi gile laugh.gif
QUOTE(fkinmeng @ Dec 2 2020, 12:24 PM)
yesterday (1st December) reached Shah Alam, this morning called them, they just ask me to wait for notification.
I called them and told them it's for corporate use, that's why they promised the delivery to be either today or latest by tomorrow

The delivery address is actually a corporate address so that's why they didn't question my reasoning
sHawTY
post Dec 3 2020, 11:44 AM

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QUOTE(fkinmeng @ Dec 3 2020, 11:00 AM)
is yours out for delivery today? mine still in warehouse.  dry.gif
Belum jugak
Called their helpline again today and the same excuse were given as yesterday "will arrange a callback from the warehouse and arrange for delivery today"

Damn it, should've requested for self-collection when I called them yesterday. At least with that, I can go collect from the warehouse by today vmad.gif
sHawTY
post Dec 3 2020, 12:03 PM

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QUOTE(Wignis @ Dec 3 2020, 11:59 AM)
Same here, status is reschedule for delivery
12PM still no update on my parcel
Mmg tak keluar harini punya lah

I'm going to request self-collection so I can go collect from their Shah Alam warehouse tomorrow, no need to wait for their empty promises again
sHawTY
post Dec 3 2020, 02:13 PM

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QUOTE(fkinmeng @ Dec 3 2020, 01:11 PM)
i just received mine.  rclxm9.gif
vmad.gif
Did they update your parcel is out for delivery before they deliver to you?

Or the laptop just suddenly arrive?
sHawTY
post Dec 3 2020, 03:44 PM

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QUOTE(fkinmeng @ Dec 3 2020, 03:38 PM)
Just suddenly arrive, no notification whatsoever.
bangwall.gif
Called them 2 times today, they promise to call me back by 4PM, still nothing
sHawTY
post Dec 3 2020, 04:54 PM

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QUOTE(Leejames2305 @ Dec 3 2020, 04:27 PM)
Mine also suddenly arrived in a White van. No notification given at all.
What about the tracking status?
Did it update to "out for delivery" before it arrives?

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