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Enquiries/Recommendations Buying directly from Lenovo Malaysia website?

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mindspring
post Nov 11 2021, 10:25 AM

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L5P | 1TB | 16GB | 3070

65XX @ lazada. since cant get that price anymore from lenovo, is it worth it?
Dyson Jin
post Nov 11 2021, 06:47 PM

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QUOTE(yusiang @ Nov 10 2021, 09:36 AM)
user posted image
FYR, my OVP just get updated by lenovo, it is shocking, much longer than the 8-10 weeks advertised
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QUOTE(Alvin6388 @ Nov 11 2021, 05:15 AM)
U can look up my order date compare yours then you will feel quite comfortable as well

user posted image
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Wait more than 8weeks dy can email CS..they will response and ship out straight away..this is wat happen to my case..
ovp date can change anytime they want..no need see la..
but ordered date will remain the same.

This post has been edited by Dyson Jin: Nov 11 2021, 06:49 PM
Alvin6388 P
post Nov 12 2021, 02:13 AM

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QUOTE(Dyson Jin @ Nov 11 2021, 06:47 PM)
Wait more than 8weeks dy can email CS..they will response and ship out straight away..this is wat happen to my case..
ovp date can change anytime they want..no need see la..
but ordered date will remain the same.
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I email to CS and they said due facing part shortage
thesnake
post Nov 14 2021, 04:14 PM

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QUOTE(yusiang @ Nov 4 2021, 01:39 PM)
I ordered a laptop from lenovo yesterday, but the OVP is still showing “Your order is currently on hold due to credit issue, please check your mailbox or contact seapayments@lenovo.com for further details”.

I paid using credit card and there was no issue at all during payment. Asked their live chat and they requested me to talk to their post-sales team tomorrow because today is deepavali. Just curious if anyone here had same issue?

Just FYR below is the spec i ordered
user posted image
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thanks for sharing.. this is a very good price. May i know any coupon i can use to reduce the price to below? Im seeing the base spec price has increased to RM3653
yusiang
post Nov 16 2021, 12:01 AM

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QUOTE(thesnake @ Nov 14 2021, 04:14 PM)
thanks for sharing.. this is a very good price. May i know any coupon i can use to reduce the price to below? Im seeing the base spec price has increased to RM3653
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You can talk to their live chat to ask for discount.

Just FYI for anyone interested to buy from lenovo site, I paid uisng their HSBC 12-months instalments. I just notice that HSBC is already charging me the 1st instalment while my laptop ETA is still nearly 4 months away. I wonder if this will lower my chance of getting discount for late delivery.
ericlks91
post Nov 20 2021, 09:36 AM

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This could be the fastest UPS shipping I have ever seen. Every step was fast in overseas, however things slow down when reached Msia. I called UPS just now and they told me already submitted clearance yesterday 10.15AM (19Nov), however still waiting for Custom clearance. Msia BoLeh!

Thought if cleared yesterday then today could get my laptop. But oh well have to wait until next week 😢
ngks
post Nov 21 2021, 10:48 AM

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QUOTE(ngks @ Nov 4 2021, 01:11 PM)
Just sharing my ongoing experience of Lenovo Thinkbook purchase, direct from Lenovo website, laptop now currently in shipping from China

When purchase everything going smooth, got discount voucher, etc, laptop cost RM2624.64, order made on 10/10, now this is where things get strange

Before going to detail, allow me to explain this, "authorization" mean merchant lock the amount, the money will float, but not yet deduct from credit card (but credit limit will reduce).
Charged” mean transaction done, money deducted from credit card

Below is the “transaction” by Lenovo

10/10 authorize RM 2624.64
18/10 authorize RM 2624.64
26/10 authorize RM 2624.64

Total authorize RM 7873.92

02/11 charged RM 2624.64

Still floating RM 5249.28

First transaction go as normal, order online, receive OTP for card, done payment, but for 18 and 26 Lenovo can authorize my card without my knowledge, also no notification from bank until I called them.
Somehow Lenovo can “authorized” my card without I key in OTP (then what’s the purpose of OTP?
Why Lenovo need RM7873.92 to secure a RM 2624.64 laptop?
As of today RM 5249.28 is still floating, it minus my credit limit as well.
Today holiday Lenovo say payment team cuti, call back tomorrow.

I will update again when I get any new info
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Finally case closed.

They are 2 major things I want to update, just in case you're facing the same problem.
I email Lenovo about the authorize amount, it seem like it's their policy to "authorize" the payment every week until the shipment start.
According their explanation, normally bank only hold the authorization amount for only 1 week, therefore Lenovo will "re-authorize" that amount weekly to secure the payment.
But unfortunately my bank is RHB, and according to RHB bank policy, they will hold the authorization for 1 month, unless customer call them and ask for release,
in my case, shipment took 3 weeks, and 3x authorization floating my credit.
Of course only 1 payment will be charged in the end, but in the meanwhile, my RM7.8k amount is floating and unable to spend the money.
Imagine your card only have 8k limit, you can't even pump petrol at the month

2nd problem I encounter is after the laptop arrive on Malaysia UPS warehouse, there is no movement for 10 days. I contact UPS, they know nothing and, no idea why there is no movement, no idea what is holding up, basically they give zero f**k. So next I contact Lenovo, apparently Lenovo didn't sent UPS the proper documentation for custom clearance, so by the next day it sorted out and delivered on the same day.

So anyone have the same problem please directly contact Lenovo. I message then through Lenovo Malaysia Facebook page, response was fast

ngks
post Nov 21 2021, 10:51 AM

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QUOTE(ericlks91 @ Nov 20 2021, 09:36 AM)
user posted image

This could be the fastest UPS shipping I have ever seen. Every step was fast in overseas, however things slow down when reached Msia. I called UPS just now and they told me already submitted clearance yesterday 10.15AM (19Nov), however still waiting for Custom clearance. Msia BoLeh!

Thought if cleared yesterday then today could get my laptop. But oh well have to wait until next week 😢
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My "warehouse scan" last for 10 days
Hope you get your laptop soon.

user posted image
ericlks91
post Nov 21 2021, 11:35 AM

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QUOTE(ngks @ Nov 21 2021, 10:51 AM)
My "warehouse scan" last for 10 days
Hope you get your laptop soon.

user posted image
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Holy crap 10 days! Lenovo has done this so many times and still manage to f things up at every opportunity.

For my case I hope I'm in good hands since it is already cleared custom. But showing "on the way" since yesterday. Didn't even go to warehouse yet hmmm

user posted image
user posted image
830318
post Nov 27 2021, 02:31 AM

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wny good e-coupon avilable?
best i got DOORBUSTER
Dhang
post Nov 27 2021, 10:37 AM

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QUOTE(830318 @ Nov 27 2021, 02:31 AM)
wny good e-coupon avilable?
best i got DOORBUSTER
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There's one for Black Friday on their website. Have you tried it?

BFCMNOW
830318
post Nov 27 2021, 05:54 PM

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** edited

This post has been edited by 830318: Nov 27 2021, 05:56 PM
830318
post Nov 27 2021, 05:59 PM

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look like not best deal yet

user posted image
hentori19
post Nov 28 2021, 04:51 PM

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Hope someone can recommend me laptop from lenovo with below criteria:

Good battery life
Portable and lightweight
Performance processor (i7 or 5800 is ok)
Minimum 16gb ram
Graphic cards not important, as mainly for photoshop and programming purpose

Budget below rm5k

Previously considered the legion pro, but the weight and battery life denies my requirement so have to let go that option

Thanks.

malz89
post Nov 28 2021, 05:02 PM

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QUOTE(hentori19 @ Nov 28 2021, 04:51 PM)
Hope someone can recommend me laptop from lenovo with below criteria:

Good battery life
Portable and lightweight
Performance processor (i7 or 5800 is ok)
Minimum 16gb ram
Graphic cards not important, as mainly for photoshop and programming purpose

Budget below rm5k

Previously considered the legion pro, but the weight and battery life denies my requirement so have to let go that option

Thanks.
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P14s amd? Or T14 amd if you don't mind without driver certification.
hentori19
post Nov 28 2021, 10:48 PM

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QUOTE(malz89 @ Nov 28 2021, 05:02 PM)
P14s amd? Or T14 amd if you don't mind without driver certification.
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Does these suppot 2nd storage slot?
Check around, didnt mention any.
I have an extra ssd to expand the storage via 2nd slot.
malz89
post Nov 29 2021, 12:04 AM

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QUOTE(hentori19 @ Nov 28 2021, 10:48 PM)
Does these suppot 2nd storage slot?
Check around, didnt mention any.
I have an extra ssd to expand the storage via 2nd slot.
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Unfortunately no .. just turn it into an external ssd?
Matchy
post Dec 2 2021, 10:56 AM

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QUOTE(terion @ Sep 26 2021, 04:45 PM)
not really, still will take few days for the technician to come based on their schedule and parts availability
is urs AMD model? if yes u need to get AX200, if not mistaken AX210 is for intel cpus only
once its shipped, u can download from the OVP page, put in ur order number and email. there's a button to download

https://ovp.lenovo.com/lenovo-ovp-new/public/showdetail
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The invoice date is based on the shipping date or the purchase date? Want to know if purchase now and they ship next year still can claim this year tax or not.
sagethesausage
post Dec 2 2021, 12:38 PM

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QUOTE(Matchy @ Dec 2 2021, 10:56 AM)
The invoice date is based on the shipping date or the purchase date? Want to know if purchase now and they ship next year still can claim this year tax or not.
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Following cause I'm in the same situation
terion
post Dec 2 2021, 05:35 PM

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QUOTE(Matchy @ Dec 2 2021, 10:56 AM)
The invoice date is based on the shipping date or the purchase date? Want to know if purchase now and they ship next year still can claim this year tax or not.
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I just checked my invoice, it's ship date not order date

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