Just sharing my ongoing experience of Lenovo Thinkbook purchase, direct from Lenovo website, laptop now currently in shipping from China
When purchase everything going smooth, got discount voucher, etc, laptop cost RM2624.64, order made on 10/10, now this is where things get strange
Before going to detail, allow me to explain this, "
authorization" mean merchant lock the amount, the money will float, but not yet deduct from credit card (but credit limit will reduce).
“
Charged” mean transaction done, money deducted from credit card
Below is the “transaction” by Lenovo
10/10 authorize RM 2624.64
18/10 authorize RM 2624.64
26/10 authorize RM 2624.64
Total authorize RM
7873.9202/11 charged RM
2624.64Still floating RM 5249.28
First transaction go as normal, order online, receive OTP for card, done payment, but for 18 and 26 Lenovo can authorize my card without my knowledge, also no notification from bank until I called them.
Somehow Lenovo can “authorized” my card without I key in OTP (then what’s the purpose of OTP?
Why Lenovo need RM7873.92 to secure a RM 2624.64 laptop?
As of today RM 5249.28 is still floating, it minus my credit limit as well.
Today holiday Lenovo say payment team cuti, call back tomorrow.
I will update again when I get any new info
in the end..they charge once only..
i using pbb cc..facing same situation..charge,float,dissappear,charge again,float dissapear..haha