Hi, did you manage to get it in the end? How did you ask for 'compensation'? Was it after a certain period of waiting time?

Prebuilt or customised?

Sharing my order for everyone's reference. I think Lenovo is playing it safe by putting the same estimated shipping date for most of the orders. It may change anytime.



This post has been edited by Dhang: Oct 27 2021, 04:18 PM

As expected, the shipping date has changed and become earlier. Mine was supposed to ship within 4 - 8 weeks when I placed the order. It seems like Lenovo has got all the parts ready for this model. 😄

Before I placed my order, I went through more than 50 pages of this thread to find out about everyone's recent experience with Lenovo Website. I consider the information valuable when someone is able to share how long it takes to receive their order.

"Is the shipping time as long as Lenovo has claimed on their website?"
"Is it possible to receive your order earlier?"
"What happens if the shipping takes too long?"

Getting answers to this kind of questions helps to set my expectations. Attaching screenshots of actual orders is a bonus because it proves that those 'customer reviews' regarding the shipping time are real and not made up.

Even though you don't find random people repeatedly asking about the shipping time in this thread, it doesn't mean that there are no people interested to know about it. There are surely lurkers like me who check out this thread in silence and look for any piece of information that can help them decide whether to order a laptop online from Lenovo or to buy one from a local seller.

It's like when Shopee introduced sea shipping for East Malaysia, I was skeptical at first but after seeing reviews from other online customers on Facebook, I decided that it's a reliable option that's worth trying. Then after trying it myself, I also made sure to share my experiences by including the information in my reviews.

This post has been edited by Dhang: Oct 30 2021, 06:51 AM

In fact, if you check the first post of this thread, one of the questions posed by the TS is about the shipping time lol but that was two years ago and the replies are considered outdated now. Well, I believe we can contribute to this thread by sharing our own experiences, which in turn will help future, potential buyers.

Of course we shouldn't just talk about shipping time only. Information about the specs, build quality, after-sales service and warranty is very much welcome as well. The more, the merrier.

There's one for Black Friday on their website. Have you tried it?

BFCMNOW

Sharing my recent experience with Lenovo.

Specs:


OVP:


UPS Tracking:


There's no UPS in Sarawak and the parcel didn't move for a few days, so I decided to call UPS (1800-1800-88) and ask the CS who was responsible for the shipping in my area. For Sibu, it is VR1 Nation Express. When contacted, the agent managed to arrange delivery on the same day for me.

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I used ShopBack when I placed my order but it was not detected initially. After receiving my parcel, I submitted a 'Missing Cashback' request and managed to get the cashback after a month.

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So far I'm having a great experience with the laptop after using it for two months. Unlike the previous ASUS laptop that I had, Lenovo is providing regular updates via Lenovo Vantage, which is a really nice surprise to me.

Thanks to ZM Fong for recommending this model to me.