Hi Matchy, keep an eye out on this thread announcement coming soon!~

Is the default screen for Raven SE any good?

My budget doesn't allow me to upgrade to 100% sRGB, I'm undecided between this and the 120hz display on forge 15.

Hurry, because we are giving FREE 16GB RAM, 512GB / 1TB NVMe SSD, instant cash rebates, gaming mouse & backpack and many more when you purchase an ILLEGEAR performance system!

The best part? Enjoy 5% Cash Discount and 24 Month Zero Interest Installment when you configure the award-winning ILLEGEAR performance systems.

Deals are available online at www.illegear.com and ILLEGEAR Concept Showroom at Oval Damansara!

Offers valid until 29th February 2020 or while stock last.

Hi, When i tried reinstalling the chipset drivers from the link it is prompting me to downgrade. Should i continue? I am using Raven SE i7-9750H with GTX 1650.

I am having difficulties with my 3ds Max 2017 software where all my dialoq pop ups will be very laggy. Issue solved if i reinstall the graphics driver but it only last until next reboot. Can you assist? Thanks.

hi, ionic is out of stock, so no more discounts for ionic or still possible to get some ? looks like missed the discounts too - buying a laptop for uni final year student of geospatial degree coure , software use autocad , mapping softwares etc. lightest possible . raven se sounds heavier, thats why looking into ionic but single channel ram although max out would performance be noticeble difference from dual channel ram (8+8) for same mx250 spec? new ionic with dual channel / gtx1050/1060/ti coming? what do u suggest if any? thx

Hi net

Have you contacted our technical support +60 18-261 8599 (Whatsapp)? Will assist you further

Hi there,

IONIC is temporary out of stock due to high demand from customers. If you are able to wait for restock, we can offer the same CNY promotion to you

This post has been edited by Prince J: Feb 19 2020, 07:53 PM

my onyx processor maintain at 9x degree at 48% usage after i switch on pubg for just 10 min. Fan is running unexpected loud and the casing part the keyboard is so hot.

it this normal ?


Attached thumbnail(s)

Hi vNirvana, may I know since when have you observed the anomalies on your ILLEGEAR laptop?

May I also know if you have notified our Support Team? In regards to this matter, I would recommend for you to consult our Support Line directly as well for easier communication regarding this matter by using the contact number below:

018-261 8599 (WhatsApp)

Hey guys do you have an SLA regarding your 7-14 working days delivery time or it's just estimate only?

Hi incubus_skj, the previous estimation for our order processing is indeed between 7-14 working days but further setback might have incurred onto your order due to the influx of orders being processed on our end. Is it possible for you to PM me your order number for us to verify the status?

well if you currently have 450 pending orders as per what one of your staff told me yesterday, then this isn't a sudden setback or sudden influx of orders one, right?
then isn't it kinda unethical when you have people expect it to ship in 7-14 days then you just wash hand say "oh sorry we have 450 pending orders so your order gonna be late a bit"
and it's just salesman talk when you add "oh nvm i'll TRY TO expedite your order for you"

sigh i'll PM you my order number anyways

Hi incubus_skj, apologies for upsetting you in regards to this matter, will PM you shortly to resolve this issue.

Hi Team, anyone got any cracking sound when sound is sharp on raven SE?

Using drivers downloaded from illegear website

Hi chittyserv, thank you very much for reporting, I believe we have yet to encounter this behaviour on a Raven SE previously. May I know if any major updates were done recently on your system?

May I also know if you have notified our Support Team? In regards to this matter, I would recommend for you to consult our Support Line directly as well for easier communication regarding this matter by using the contact number below:

018-261 8599 (WhatsApp)

Yeah...i got exactly the same text when i enquire regarding the status of my order. Its been almost a month now I haven’t received any news regarding the status of my order. When ask...they keep telling me to expect in 7-14 days! Wat the hell...its already a month!

Been waiting for my order for such a long time already. I was promised my laptop will be ready within 2 weeks and now almost a month no news at all. Been asking the sales team many times and was told still in process. They claim having 450 pending order which i think its totally bullshit excuse. Its a blatant disregard of customers trust and dishonest business conduct. Promising their customer something they can’t provide in order to make sales.... im disappointed. I urge whoever considering buying laptop from illegear, go and make a custom letter of agreement from lawyers office..so u can claim ur rights if they unable to fulfill their promise.

Now nothing i can do but wait...with the extra weeks delay i hope they better do a flawless job and deliver me a perfect laptop. Any problem later I’ll be pissed straight to their office.

This post has been edited by Man On Fire: Feb 22 2020, 11:02 PM

well, if a company have huge influx of order, i think it’s better to make an official announcement about the delay. even apple make announcement if got delayed production.

That's what I've been telling them. It's totally unethical to be putting a 7-14 working days waiting time when they well know they can't deliver on time. Then I get the "we'll feedback to management" SOP reply

Heck because of the order rush they've already made a mistake on mine. Didn't upgrade my WiFi card as ordered and didn't inform me until I found out myself. Then now tell me no stock.

My selenite will be my last laptop from them. They do offer really decent prices on their laptops but their support and customer engagement are just on a whole new level of bad. I'm more than willing to pay the price and currency to get a laptop from other brands like XMG or Eluktronicks where they actually have proper support. Their customer care and engagement really show that they want to keep their customers happy and are willing to help them as much as possible. Just check the notebookreivew forums out and compare their engagement with Illegear's engagement.

The CEO of Eluktronicks frequents the notebookreview forums very often and XMG has an entire subreddit dedicated to them where even their talks with Tongfang and Intel regarding issues or user suggestions for their laptops are posted with the outcome.

They also have something that Illegear doesn't. They have a proper return policy if the machine if it isnt performing up to expectation. What do we get in msia? Oh, machine not working as expected? If cannot fix then just live with it la we already have your money lmao. And they keep people updated on their orders and are completely honest with why someone's order has been delayed. They acknowledge their mistakes ffs. So hard for msian company to do meh? Too kiasu issit. I've browsed quite far in to the XMG subreddit and i don't remember seeing the "influx of order" excuse unless it was on something like a black friday sale. Man, if they pulled this shit in Aus where i am now, they'd literally be in court or even shut down

anyone else get temps like this?

Onyx 8750H 1060 2018




This post has been edited by kyLL: Feb 23 2020, 12:08 PM