Have you gotten your laptop? 1 month is still okay. Some folks at lvl51 got their laptop after 2 months.

Hi fat cat, apologies for the delayed response!

For Lagune SE model, the control center will manage and overwrite windows power profile. You may consider using the Control center Text mode as its similar to windows default balance mode.
Alternatively, you may perform a clean windows re-installation with all the drivers installed but without installing the Control center. It will use the windows default balance mode without the control center.

This post has been edited by YVONNE@ILLEGEAR: Feb 26 2020, 06:37 PM

i know it overrides windows power profiles. but theres no option to use balanced mode..

Hi fat cat,

The "text mode" on LAGUNA SE command center is similar to windows balanced mode, you can use that on your laguna se

Broke my screen and the boys helped me to repair in a day~

Thanks for the fast service!

Hi there, may i know when you will have the next sales? xD
and will it include Ionic?

At the moment, nothing has been set in store yet but we will announce it here/broadcast via WhatsApp if there is one soon Stay tuned!

already gave my number b4 this latest promo but didnt get any broadcast for it.

Hi jstndng, PM'ed

replied. tqsm for the quick feedback.

Hi. WTA. For model Raven SE, does the speaker hear so slow? How to raise the volume level? (don't need advise on changing volume level at taskbar speaker icon or going inside sound properties..I got that knowledge. Thanks) Previously used Dell Inspiron 15 7559 (i5, GTX 960) and noticed its speaker louder than this Raven SE (i7, GTX 1650) I just purchased. How loud it can be in actual? If anybody got its standard dB level then I can measure it from home to compare with. TQVM

* and I accidentally throw away the stickers given after unboxing. Didn't realize I slipped in and throw away. How to purchase those?

This post has been edited by villager: Mar 2 2020, 05:21 AM

please delete this post..accidentally post 2 times

This post has been edited by villager: Mar 2 2020, 05:26 AM

Hi villager,

Did you install Soundblaster Cinema 5 software?

For the Intel and Nvidia sticker, i do have extra one set, let me know if you want.

Newbie so if I wanna buy a Laguna se I can't go to the showroom and straight buy ? Need to wait 7days - a month ?

Can you provide the link? Worry will install wrong version
(update: found the driver..3 files need to install respectively. done. but how to activate/set them up? too many buttons. hehe~)

And for the sticker, please. How to get it?

Thank you so much!

This post has been edited by villager: Mar 4 2020, 01:01 AM

Current lead time is 7 to 14 working days.

Hi

The sound blaster software can be downloaded from https://support.illegear.com.

Our support personnel will assist you on that

+60 18-261 8599 (Whatsapp)

I bought some new ram last week, and noticed the laptop motherboard has this black plastic type of cover. is it necessary or does it serve some kind of cooling purpose? maybe its leftover from new and should be removed?

Hi, the black plastic cover on the motherboard serve as a protective layer to avoid any external static shock to the motherboard.
Please do reattach the black plastic back to the motherboard after any upgrade is performed.

i didnt remove anything. was just wondering why it was there.

i was wondering as well, why dont these gaming notebook support faster ram? and most support 2666 mhz max usually.

edit: if anyone is curious, here is the difference between Illegear supplied ram and the corsair one i bought. The illegear ram is actually good for one thats given for "free".



This post has been edited by fat cat: Mar 6 2020, 10:05 AM