Yes, but please clarify which package you are referring to and where its written about RM199 for 100M? Maybe there is different T&C for different packages? Please give a link or copy / paste the relevant section.

No lah, cannot be what. You mean next year I'll be 100Mbps and paying RM199? TM didn't say anything like that also.

It's true that I never read the TnC. I just check, check, check, check and Submit. Dammit.

Can someone post the 4 checkboxes?

This post has been edited by soonwai: Oct 31 2019, 07:53 PM

Im currently on 500 mbps. So I am confused if opting in the promo will downgrade my speed and increase the pricing or not.

Click the link given in the email and then on the third tick there is a link to the new terms and conditions. Read that before accepting

jackbanner says yes. I'm in no mood to talk about it. It's too late for me. I've already signed up. Just refer to the TnC.

we all can go visit Gobind office to protest

I am aware of the T&C and I have read it. There was nothing in there for my 100M. I do not have the redeem page anymore to double check. Hence I request you post the PDF or relevant section. Also, maybe its different for 500M or 800M package.

Kindly provide more info.


Added:
Can you post the PDF or link to it listed on your 500M redeem page? Or point out the section jackbanner is referring to?



This post has been edited by mylinear: Oct 31 2019, 09:01 PM

The checkboxes in itself does not show any such info. But one does say you accept the T&C and a link to the terms. Need to have a look at that document.

It will make no sense that you will be back to RM199 100M when actual 100M now is RM129. And new 300M is RM199. So either there is some misunderstanding or the T&C has been changed or its different for existing user packages.

Here's an image of it posted some time back.

https://forum.lowyat.net/index.php?showtopi...post&p=94143473


Added:

Thanks for that. Hopefully jackbanner will point out what info he is referring to.


This post has been edited by mylinear: Oct 31 2019, 09:23 PM

Hi All, I having a issues that a few Japanese Game and website unable to login after 7pm Everyday.Is happen about 2 weeks already. Called TM/Unifi they say nothing happen at their site.Anyone have the way to fix it??

Thanks

anyone still facing issue on reddit?

Disable IPv6.


Disable IPv6.

This post has been edited by SilentVampire: Oct 31 2019, 10:28 PM

alternatively, I just changed to cloudflare dns before reading your reply and it works

IPv6 has nothing to do with Reddit as Reddit is not an IPv6 enabled site.

As Reddit is using Fastly as their CDN provider, it probably some routing problem between TM and Fastly.

This one? https://unifi.com.my/lsds/assets/documents/...%20Campaign.pdf

Tried. the Result is same after disable IPv6.

https://pictr.com/images/2019/10/31/5n2yZf.md.png

I still don't see what jackbanner is referring to saying price will be RM199 for 100M.


Added:

And Ronin_Amin , you have also mentioned RM199 in post #6133. Where do you get that info?


This post has been edited by mylinear: Oct 31 2019, 11:10 PM

Its the one on the promo plan, for the 300mbps, https://unifi.com.my/campaign/paynothing#eligible-plans
They didnt have any 500 mbps plans hence my confusion on this matter.

Those are the plans offered to new users. There are no 500M and 800M plans at the moment. Your 500M plan is as an existing user. Existing users are eligible.

On that page you linked, scroll right down and read the FAQ. Take note of #19 especially. Be aware the new 2 year contract terms have changed for termination penalty, ie you have to pay remaining month fees if you terminate early. Its somewhere in the FAQ or T&C.

On the page you linked, scroll up a bit to the "Existing Customer" section and click the "Via Self-Care" button. Login into your Unifi account. You should see the "redeem" page. See what you have there. It should only show your current package.

Some 500M and 800M users have done the redeem as posted in this thread. You can read through the posts from 01 Oct onwards where all this has been discussed. You can also compare your 500M package price with others. Not sure what you are paying now. If its much higher than others, than you may want to see what you should do next, or you'll be stuck with higher price with the new contract.

You can also call CS and give them your account info and ask them exactly what will happen to your package and price in Jan 2020.

Kindly get all the necessary info before making your decision.

Added:
Although those are the plans offered to new users, it is also possible for existing users to change to one of those plans if they want. But that is changing / switching plan, not redeeming / renewing their existing plan. There is a difference.

This post has been edited by mylinear: Oct 31 2019, 11:59 PM