Congrats boost thread on V2!

Like someone mentioned here, can do your part and complaint to BNM. The same for those that impose 'surcharge' for using CC. Don't keep mum over their hypocrisy..
BNM



Yea, even if enforcement is not up to expectations, at least the public ought to be aware that they can actually make a complaint about it.. If the awareness picks up (especially if viral-ed), hopefully things might improve..

This post has been edited by timo1003: Nov 26 2018, 12:16 PM

Have u all got ur Yoodo reward for second month already? Another 3 working days passed and yet still no news at all.
Last promising reply from Pooven:

Thank you for the patience.

Based on checking, your account is eligible and this seems to be an operational glitch where we will re-run the cashback on our upcoming batch in 3 working days.

Thank you
Boost Support Team

Finally this in finance thread!

Is that consider surcharge? More to minimum purchase I supposed?

Enforcement depends on reporting...

If users feel 'unpractical and troublesome' to spend maybe 5-15 minutes making a call or sending an email, then what you expect BNM to do? People prefer to complain on forum thread and at mamak store.

O/T: Yep, the bnm stand applies to both practices. Surcharge and minimum purchase. Just creating the awareness.

This post has been edited by timo1003: Nov 26 2018, 12:27 PM

How to deal with minimum purchase amount for using cashless payment where the merchant do not even put up written notice but just in verbal? And it is almost impossible to request them to show their terminal for us to capture the details because they tend to hide it knowing that there are not supposed to impose minimum purchase amount.

I see, it is free until 31/12... no wonder can use Boost at many small shops even pasar malam stalls.
I guess many of them will terminate the service if they start charging

Probably they will extend or Boosexit happen

There are ways to 'obtain' evidence on conversations . Since they are already being unethical, playing fair will only end up with a dead end situation.. They know this and hence the abuse (you could say your actions are akin to white lies, with no intent to harm; though this isn't encouraged at all unless necessary).. But if the public don't do something about it the practice will remain.. At least we do our part, whether any further action by bnm or other relevant authorities, it's not in our hands.. Anyway, don't wish to further go O/T as this is a boost thread afterall..

i already got it

Oh we know..

Butthurt lettew.. Anyways, thanks for setting up V2..

I signed up with Boost over the weekend & went to Mydin this morning to shop BUT the cashier, after 3 attempts, said that the system's down, probably due to Mydin's ongoing warehouse sales!

So much for my very 1st usage...

Anyone got the BFCM RM 5/RM 15 cash back already?

Alamak. Like that also can?
Stick a sticker on it then count as problem solved? Sounds like a greedy merchant.

So the action is taken by Boost? I think such reporting to BNM for merchant impose min. spending on Cards, does apply on eWallet as well since eWallet license also issues by BNM right?

PS. edit grammars, forgot this thread moved out from /k.

This post has been edited by NightFelix: Nov 26 2018, 02:38 PM

Their reply:

Hi there,

Our sincere apologies for the inconvenience caused, we will escalate the issue to the merchant for an immediate rectification.

We duly understand your frustration and highly appreciate your understanding and patience in this circumstance.

Thank you

Boost Support Team

You guys should try reporting then you will know how troublesome it is, there are many procedures that need to be done to make a final report.

It's not about the time, and it's not as easy as you think like simply making calls or sending emails.

The biggest problem is BNM requires an evidence, I get it and it's a must. But here's a scenario example, if you wanna buy something and pay by card, cashier refuses to accept it cuz it's below the minimum amount, and there's no sign whatsoever...

What do you expect an average Joe to do? You can't expect to purposely buy more until it reaches the amount just to pay by card and get the evidence right?

People will just keep complaining without reporting, because it's really a hassle to do it.

Boost should either charge a bit (probably 1%) or not make any changes.

This post has been edited by xperiaDROID: Nov 26 2018, 02:43 PM

Happy Boostin guys!

Which are the merchants having the RM 10 or 50% promo now?