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 Boost App Discussion Thread V2, Malaysia's Homegrown Lifestyle E-Wallet

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TSxperiaDROID
post Nov 25 2018, 02:01 PM, updated 6y ago

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user posted image


Welcome to LYN's V2 discussion thread of Malaysia's Homegrown Lifestyle E-Wallet, Boost!


Previous V1 thread ---> Click here




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[GET TO KNOW]

» Click to show Spoiler - click again to hide... «


[BENEFITS OF BOOST]

» Click to show Spoiler - click again to hide... «


[INTRODUCING BOOST UP]
» Click to show Spoiler - click again to hide... «


[BOOSTUP LEVEL TIER]

» Click to show Spoiler - click again to hide... «


[INTRODUCING CASHUP]

» Click to show Spoiler - click again to hide... «


[INTRODUCING BOOST MISSION]

» Click to show Spoiler - click again to hide... «


[TUTORIAL]

» Click to show Spoiler - click again to hide... «


This post has been edited by xperiaDROID: Oct 17 2020, 03:24 PM
TSxperiaDROID
post Nov 25 2018, 02:02 PM

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[MERCHANTS]

Merchant List


[ONLINE MERCHANTS]

11street - https://www.11street.my/
Indah Water - https://www.iwk.com.my/customer/pay-bill
Prudential - https://epay.prudential.com.my/pru_cpp/
Watsons - https://www.watsons.com.my/


[OFFICIAL ACCOUNTS]

Boost website --> click here
Facebook --> click here
Instagram --> click here
Youtube --> click here

[WARNING]

1. If you want to transfer out the money from your Boost Wallet to your bank account, PLEASE REMEMBER to key in your bank account number CORRECTLY, a simple careless mistake will cause your money to be transferred to someone else.

2. Before switching to another phone, please make sure that you log out from your Boost app before logging in to your new phone, otherwise your account may get banned.

[THREAD RULES]

1. Please try to stay on topic and not derail the thread
2. Please don't share promotions from other e wallets here
3. No arguments
4. No cursing
5. Please keep this thread as friendly as possible


[THE DIFFERENCE BETWEEN BASIC WALLET AND PREMIUM WALLET]

» Click to show Spoiler - click again to hide... «


[KEEP YOUR BOOST WALLET SECURED]
» Click to show Spoiler - click again to hide... «



This post has been edited by xperiaDROID: Jul 13 2020, 03:55 PM
TSxperiaDROID
post Nov 25 2018, 02:02 PM

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[TYPICAL EXCUSES & SCENARIOS FROM STAFF THAT REFUSES YOUR PAYMENT WITH BOOST]

1. "System down"
2. "Ada problem"
3. "System ada problem"
4. "Tak boleh pakai"
5. "Not ready yet"
6. Boost sticker is found at counter or entrance but staff refuses to accept the payment method and gives unreasonable and typical excuses
7. Merchant imposes a minimal amount for paying with Boost


[WHAT YOU SHOULD DO IF STAFF REFUSES YOUR PAYMENT WITH BOOST]

1. Report about the issue to either Boost or the merchant itself. If you don't report it, doesn't mean others will.
2. If you haven't bought anything yet, you have the rights to not buy anything and walk away (usual scenario in shops and convenience stores).
3. If you wanna pay your bills after a meal, and staff refuses your payment with Boost, try demanding for proper explanation or meet with the supervisor/manager (usual scenario in restaurants and cafes).


E-wallet is a payment method just like any other usual payment methods, and shall not be treated differently!


This post has been edited by xperiaDROID: Nov 26 2018, 11:03 AM
TSxperiaDROID
post Nov 25 2018, 02:02 PM

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[HOW TO REGISTER AS BOOST MERCHANT?]
To become an awesome, modern and up-to-date merchant, click on the link below!
Boost Business


This post has been edited by xperiaDROID: Nov 26 2018, 10:36 AM
TSxperiaDROID
post Nov 25 2018, 02:58 PM

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QUOTE(David83 @ Nov 25 2018, 02:41 PM)
Registered Fave and tied to Boost.
Paid Fave using Boost.
*
Best of both worlds.
TSxperiaDROID
post Nov 25 2018, 03:59 PM

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Which good boy reported this thread as spam?

At least let everything get settled first, you're not getting any medal for reporting anyways.
TSxperiaDROID
post Nov 25 2018, 05:12 PM

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QUOTE(David83 @ Nov 25 2018, 03:05 PM)
Not really a supporter of Fave.
But a lot of F&B in Penang accepts Fave.
Try jumping to the bandwagon and let's see how it expands from here!
*
Weirdly, Favepay merchants are reducing a little bit in KL, some merchants that used to accept Favepay stopped doing so.

QUOTE(David83 @ Nov 25 2018, 04:08 PM)
Where can ask about GrabPay?
*
Grabpay thread, so far there's none but wouldn't hurt to open one if anyone is passionate about it. icon_idea.gif

QUOTE(fruitie @ Nov 25 2018, 04:38 PM)
Boost in Finance section? I thought it will remain in /k because they don't want to move here? Anyway it's about time to have proper discussion here. smile.gif

How about other popular e-wallets like Fave, GrabPay and TnG e-wallet? Somebody should open too, I think currently Boost, Fave, GrabPay, TnG and WeChat Pay are the popular ones in Malaysia. hmm.gif
*
I asked fellow Boost users in that thread to share some opinions on whether to open a V2 in Finance section or not, quite a few agreed. so decided to do so. Sometimes the previous thread could get out of hand, people argue sometimes, abusers getting proud of themselves, and many more. Also, since there are two e wallet discussion threads in this section now, hope those who are interested will follow and open discussion threads for other e wallets as well.
TSxperiaDROID
post Nov 25 2018, 05:17 PM

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QUOTE(cybpsych @ Nov 25 2018, 05:13 PM)
iirc, hye did mention on ewallet TS to apply for topic creation. not sure the progress nowadays since few ewallet are getting off the ground with active discussions and promotions from emoney issuers.

e.g.

Boost, previously in /kopitiam, now in here  thumbup.gif
TNG eWallet, slowly taking traction, currently lightly discussed in TNG Card topic
WeChat MY, already in progress here
BigPay in CC thread, some see it as either ewallet or prepaid card
GrabPay, little to none discussion. Fave, not sure if it's even considered as ewallet at all

should mods/admin create subforum for all ewallet discussions or keep as individual ewallet topics; either in Finance subforum or in CC subforum  hmm.gif
*
Was gonna tag hye but gotta wait for the TS from V1 to close his Boost thread first, but thanks anyways. biggrin.gif

Also, BigPay is definitely not an e wallet, but more to a prepaid card issuer.

Favepay is more to mobile payment, but I guess can be related with e wallet cuz it's using similar kind of payment method by scanning the QR code, just that it deducts directly from our cards which is similar to Samsung Pay.
TSxperiaDROID
post Nov 25 2018, 05:28 PM

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I'll try fully update the thread tonight, sorry if it looks rushed.

If you have any suggestions on what to add, do post here and lemme know. smile.gif
TSxperiaDROID
post Nov 25 2018, 09:04 PM

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QUOTE(David83 @ Nov 25 2018, 09:00 PM)
Are they using smartphone or tablet?
If they're using CC terminal extension like GHL at Tesco, then more counters can support.
*
Caring Pharmacy is using Mpay terminal if I remember correctly.
TSxperiaDROID
post Nov 25 2018, 09:06 PM

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QUOTE(car_computer @ Nov 25 2018, 08:04 PM)
to include info about wallet topup/spending/withdrawal limit for standard and premium accounts, so that newbies can just refer to the 1st page and no need to ask so many times here.
*
Noted, thanks for the suggestion.
TSxperiaDROID
post Nov 26 2018, 10:29 AM

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QUOTE(ziniowong @ Nov 26 2018, 10:20 AM)
last time naughty nuri also like, must spend minimum rm50 for boost and cc....
after i complained kaw kaw to boost......this happened

user posted image

if everyone kept quiet, merchant lebih2
*
Did they just cover up Boost on the sign lol?

This post has been edited by xperiaDROID: Nov 26 2018, 10:31 AM
TSxperiaDROID
post Nov 26 2018, 11:07 AM

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QUOTE(kyle_kl @ Nov 26 2018, 10:32 AM)
I wonder how much Boost charge the merchant for the service?
*
https://boostbusiness.zendesk.com/hc/en-us/...Boost-merchant-

QUOTE(ziniowong @ Nov 26 2018, 10:54 AM)
yes  biggrin.gif
*
That's just pathetic lol, but I remember that Boost is strict about merchants imposing a minimal amount for their payment service, looks like someone from Boost taught them a lesson.

It's illegal to impose a minimal amount for every payment methods anyways, if they still dare to do that for cards, it means that BNM is not strict enough.
TSxperiaDROID
post Nov 26 2018, 11:09 AM

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QUOTE(john123x @ Nov 26 2018, 11:07 AM)
Min RM50 for F&B is really crossing the line. If they aren't sincere in accepting Boost psyment, they shouldn't apply for Boost in the first place
*
Same thing applies to card payments, might as well just not accept any payment methods other than cash.
TSxperiaDROID
post Nov 26 2018, 11:13 AM

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QUOTE(David83 @ Nov 26 2018, 11:10 AM)
BNM needs to jack up their enforcement if they want their cashless roadmap and framework to be successful!
*
Doubt BNM is even sincere to make our society go cashless, this issue has been persisting for ages now.

Even if you wanna report a merchant, it's unpractical and troublesome, a waste of time.
TSxperiaDROID
post Nov 26 2018, 11:19 AM

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QUOTE(fruitie @ Nov 26 2018, 11:11 AM)
Please multi-quote your posts. I have noticed this in few encounters.

https://forum.lowyat.net/index.php?act=faq&article=10
*
Sorry about that.
TSxperiaDROID
post Nov 26 2018, 02:42 PM

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QUOTE(timo1003 @ Nov 26 2018, 12:14 PM)
Like someone mentioned here, can do your part and complaint to BNM. The same for those that impose 'surcharge' for using CC. Don't keep mum over their hypocrisy..
BNM
Yea, even if enforcement is not up to expectations, at least the public ought to be aware that they can actually make a complaint about it.. If the awareness picks up (especially if viral-ed), hopefully things might improve..
*
QUOTE(LostAndFound @ Nov 26 2018, 12:25 PM)
Enforcement depends on reporting...
If users feel 'unpractical and troublesome' to spend maybe 5-15 minutes making a call or sending an email, then what you expect BNM to do? People prefer to complain on forum thread and at mamak store.
*
You guys should try reporting then you will know how troublesome it is, there are many procedures that need to be done to make a final report.

It's not about the time, and it's not as easy as you think like simply making calls or sending emails.

The biggest problem is BNM requires an evidence, I get it and it's a must. But here's a scenario example, if you wanna buy something and pay by card, cashier refuses to accept it cuz it's below the minimum amount, and there's no sign whatsoever...

What do you expect an average Joe to do? You can't expect to purposely buy more until it reaches the amount just to pay by card and get the evidence right?

People will just keep complaining without reporting, because it's really a hassle to do it.

QUOTE(kyle_kl @ Nov 26 2018, 12:43 PM)
I see, it is free until 31/12... no wonder can use Boost at many small shops even pasar malam stalls.
I guess many of them will terminate the service if they start charging
*
Boost should either charge a bit (probably 1%) or not make any changes.

This post has been edited by xperiaDROID: Nov 26 2018, 02:43 PM
TSxperiaDROID
post Nov 26 2018, 02:45 PM

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QUOTE(The Chauvinist @ Nov 26 2018, 12:03 PM)
Congrats boost thread on V2!
*
QUOTE(coolguy99 @ Nov 26 2018, 12:23 PM)
Finally this in finance thread!
*
QUOTE(voncrane @ Nov 26 2018, 01:33 PM)
Butthurt lettew.. Anyways, thanks for setting up V2..  thumbup.gif
*
Happy Boostin guys! biggrin.gif
TSxperiaDROID
post Nov 26 2018, 02:48 PM

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QUOTE(kwokwah @ Nov 26 2018, 02:47 PM)
Which are the merchants having the RM 10 or 50% promo now?
*
If I'm not wrong, none so far.

Only DBKL parking.
TSxperiaDROID
post Nov 26 2018, 03:27 PM

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QUOTE(#Victor @ Nov 26 2018, 03:09 PM)
Yes, in order to file a complaint, u need to have evidence, like I said if the cashier just verbally telling for minimum purchase amount required, we can't do much but only accept the faith as there is no written notice. Most we can do is request to talk to their manager or boss but this will embarrass ourselves and annoy ppl that queuing behind.
*
That's why, it's not that we don't wanna file a complaint, it's scenarios like this that leaves us with no choice but to dig our wallet.

QUOTE(vin_ann @ Nov 26 2018, 03:15 PM)
Yesterday evening dine in at 1 vegetarian shop, when making payment, I asked for Boost...

Cashier mentioned Boost is not available at the movement, have to pay cash.

Is this excuses not to accept Boost? O boost system
actually down around 8pm?
*
Boost payment system is 24/7, there's no such thing as "system down" unless Boost says so.

Most likely they just accepted Boost recently but haven't got everything prepared yet.

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