Anyone from Puchong Prima area? TIME Fiber is down or what? I contacted CS - she told me no issue. But my LOS blinking red.

Hi, if you have successfully (fully) turned it to bridge mode, the wifi should be off.
You can login to manually turn it off.

Thanks.

Very likely due to bad connector (the connector that plugs in to your ONT). My parents house had the same problem last week. And this week, me too having the same problem. We did not touch anything or disturb the ONT all this while (just leave it on the table) but the connector just went bad for no reason. The technician from TIME told me apparently they have this bad quality connector and many customers face the same issue. The problem went away after they replaced the connector.

This post has been edited by ohkeat: Dec 23 2022, 08:35 AM

Ah I see. Thanks for sharing man.
Let's see if it's a connector issue. TIME dropping by later.

When first installation the TIME technician did inform my connector (that come with new condo itself) is broken, charge me RM35 for a new one.
Say it is common issue that connector is not good.

This post has been edited by Ching Aik: Dec 23 2022, 03:07 PM

May I know how to reach TIME customer service to request enable bridge mode?
App live chat, or there's contact number?

Please call 1800 18 1818

Thanks.

Just to share the experience last time when first installed.

After request installer to use my own router, the installer called to centre to turn the free modem router given as bridge mode.
But wifi from the given bridged mode modem still broadcast the wifi, need to log into the modem using the wifi to turn it off.

Strange is, change the modem/router as bridged mode is not automatically off its wifi. Don't know it is bug or not.

Yes, the pushed in bridge mode settings ought to have wifi turned off by right, unfortunately nope, kinda buggy & causing inconvenience to customers.

Hi guys!

Big noob q here. I have 2 of these currently.

Router ASUS Wireless-AC1200 Dual Band: https://www.asus.com/my/networking-iot-serv...ters/rt-ac1200/
Modem HUAWEI EchoLife HG8240H: https://www.batna24.com/en/p/huawei-hg8240h-ont-rmmkj

Am currently on TIME, on a diff owner account. Debating if I should just get them to convert/transfer ownership to me, or get a new account (24-month contract tho..) to enjoy new router/modem/mesh. I believe I'm currently on 500mbps as well. I'm very inexperienced with anything to do with connectivity.

Question:

1. Is the current modem+router I have enough to support 500Mbps or 1Gbps? If not, what's a decently priced solution for this? Or should I just go for a new contract to get new stuffs?
2. If I do just transfer ownership, and I do opt for 1Gbps, will I have to do any manual installation or whatever? Not sure if I'm IT-savvy enough to do this. unker dah.

Thanks in advance ya fellow lyns.


Edit: Double checked--am on 1Gbps, but still feel slow AF when downloading. Phone currently charged at RM10 per month, with a phone that doesn't even work

This post has been edited by vanillazai: Dec 29 2022, 02:01 PM

TIME was previously installed in my house by previous owner. The network cables are in a manhole underground inside my house. These cables are oozing a very strong smell. I can even smell it when wearing a mask. Does TIME has an installer to fix the cabling issue?

This post has been edited by Double Rainbow: Dec 30 2022, 10:40 AM

Using TIME 300 Mbps. Is this normal reading? Using wifi.

Of course not!!! Pls use lan cable for more accurate reading.

Any idea how to increase wifi speed? I recently upgrade to 300 mbps. TIME provided huawei edge mesh but not good. Thinking of buying a mesh.

Hi, this is a way too low the speed.

Try perform a LAN cable test. If OK, then connect wifi to 5GHz to perform another speedtest.
Btw, which router are you on ?

This post has been edited by jjj2: Jan 2 2023, 06:54 PM

Yes is crap. Got any recommendation?

can we watch unifi tv using time broadband?