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TIME [OFFICIAL] TIME Fibre Broadband™ v4, Experience the ONE TRUE 2Gbps

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Ryan19
post Mar 17 2022, 08:03 AM

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HG8240H5 huawei Modem from Time seems giving weak signal. Any idea if it happened to you guys.

user posted image
XIII
post Mar 18 2022, 03:45 PM

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So I don't sub to TIME but my expat boss does. He already terminated his contract after 6 years and wondering how to get back the equipment deposit of RM500? I don't really see much details on how to do this. Much thanks for any info.
jjj2
post Mar 18 2022, 05:16 PM

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QUOTE(Ryan19 @ Mar 17 2022, 08:03 AM)
HG8240H5 huawei Modem from Time seems giving weak signal. Any idea if it happened to you guys.

user posted image
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Do you mean WiFi signal ? If so, HG8240H5 does not broadcast wifi signal.
Please kindly confirm the model of the Huawei ONT.

Thanks.
jjj2
post Mar 18 2022, 05:19 PM

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QUOTE(XIII @ Mar 18 2022, 03:45 PM)
So I don't sub to TIME but my expat boss does. He already terminated his contract after 6 years and wondering how to get back the equipment deposit of RM500? I don't really see much details on how to do this. Much thanks for any info.
*
Hi, is your boss a foreigner ?

Please kindly contact our CS at 1800 18 1818.

You can also fill this up for the refund process.
https://refund.time.com.my/

This post has been edited by jjj2: Mar 18 2022, 05:19 PM
jjj2
post Mar 18 2022, 05:43 PM

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QUOTE(AlexeyGubin @ Mar 16 2022, 12:04 PM)
Hi everyone! I'm currently using Time 500mbs with a router hg8145v5. speed is ok, but the coverage is very bad. what would you recommend to improve coverage (my appartment is 1600 sq.ft.). to buy a huawei edge ont from time (is it or proper mesh or is it working as repeater and cutting the speed?) or to buy for example one tower of Xiaomi ax3000?
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Hi, For Full Mesh, go for Xiaomi Tower AX3000 (Twin Pack)....turn your ONT into Bridge Mode....

Thanks.
Ryan19
post Mar 18 2022, 07:30 PM

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QUOTE(jjj2 @ Mar 18 2022, 05:16 PM)
Do you mean WiFi signal ? If so, HG8240H5 does not broadcast wifi signal.
Please kindly confirm the model of the Huawei ONT.

Thanks.
*
EchoLife WA8021V5 Mesh router.
jjj2
post Mar 19 2022, 02:37 PM

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QUOTE(Ryan19 @ Mar 18 2022, 07:30 PM)
EchoLife WA8021V5 Mesh router.
*
Hi, either get the 2nd one to mesh with the 1st unit or totally purchase a new mesh system on your own, depending on your house unit size.

Thanks.
Ryan19
post Mar 19 2022, 03:25 PM

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QUOTE(jjj2 @ Mar 19 2022, 02:37 PM)
Hi, either get the 2nd one to mesh with the 1st unit or totally purchase a new mesh system on your own, depending on your house unit size.

Thanks.
*
Actually my unit got 3 dead zone (bedroom). So need get a set of 2 3rd party mesh router. Or I just replace the mesh with 3rd party WiFi-6 router?
jjj2
post Mar 19 2022, 06:17 PM

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QUOTE(Ryan19 @ Mar 19 2022, 03:25 PM)
Actually my unit got 3 dead zone (bedroom). So need get a set of 2 3rd party mesh router. Or I just replace the mesh with 3rd party WiFi-6 router?
*
Hi, go for WiFi6 Mesh System.
Ryan19
post Mar 19 2022, 09:02 PM

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QUOTE(jjj2 @ Mar 19 2022, 06:17 PM)
Hi, go for WiFi6 Mesh System.
*
Can recommend any good brand that’s compatible with the Huawei modem?
lee82gx
post Mar 19 2022, 09:30 PM

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I'm getting Time in my new apartment soon.

I have some Cat6 / Cat5e cables already laid in the walls, so there is some flexibility. I'd like some opinions where I should place 1 extra Asus AImesh node. Currently I have marked at the end of a hall way. I would like to gain good wifi all over of course. Then the wired points will serve my HTPC / work PC / NAS. At LAN Points obviously if i place the mesh node it will be best with a Ethernet backhaul but at the same time I dont think I have that many places in central positions. (I only have 1 extra MESH Node). Also Point C is currently only achieving 100Mbps despite being a belden CAT6 cable (trouble shooting needed).

Other than that I have some potential points marked out, A,B,C for wireless backhaul.

user posted image

Appreciate input.

This post has been edited by lee82gx: Mar 19 2022, 09:33 PM
eugenelam85
post Mar 20 2022, 04:27 AM

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QUOTE(jjj2 @ Mar 19 2022, 06:17 PM)
Hi, go for WiFi6 Mesh System.
*
hi bro,

1. i see time now is giving wifi6 mesh router, is this router anything close to ax3 pro (quad core)? or still ax3 pro is much much better?

2. during weekend the cs able to change the 2in1 modem to bridge mode or not?

3. i have the huawei v5 2in1 modem, last time you told me can buy ax3 pro (quad core) to upgrade, so can i check with you the steps stated below are correct or not?

a. connect the ax3 wan with huawei v5 port1
b. then call cs to change v5 to bridge mode
c. only take like 15 minutes to change right?
d. i see the ax3 booklet said go 192.168.3.1 for setting?
e. then key in the pppoe details which can be found in time selfcare? xxx@timebb & password?
f. then done right?

any extra steps that i missed out?

please help to see see, thank you much! notworthy.gif
Ryan19
post Mar 20 2022, 11:33 AM

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user posted image

My bedroom 2.4G speed seems decent under 100mb package.
jjj2
post Mar 20 2022, 12:39 PM

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QUOTE(Ryan19 @ Mar 19 2022, 09:02 PM)
Can recommend any good brand that’s compatible with the Huawei modem?
*
Hi, go for budgetary brands like Huawei/Xiaomi/TP-Link , or higher-end, Asus.
Do note that by turning your Huawei ONT into bridge mode, you are free to use most of the mesh brands in the market.

Thanks.
jjj2
post Mar 20 2022, 12:45 PM

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QUOTE(eugenelam85 @ Mar 20 2022, 04:27 AM)
hi bro,

1. i see time now is giving wifi6 mesh router, is this router anything close to ax3 pro (quad core)? or still ax3 pro is much much better?
AX3 Pro (Quad Core).

2. during weekend the cs able to change the 2in1 modem to bridge mode or not?
Better not, as sometimes it involves provisioning team assistance.

3. i have the huawei v5 2in1 modem, last time you told me can buy ax3 pro (quad core) to upgrade, so can i check with you the steps stated below are correct or not?

a. connect the ax3 wan with huawei v5 port1
b. then call cs to change v5 to bridge mode
Yes, Step a & b sequence not important.
c. only take like 15 minutes to change right?
Not really, sometimes they need some time to do that.
d. i see the ax3 booklet said go 192.168.3.1 for setting?
Yes, that is for you to login into the admin panel to configure the router.
e. then key in the pppoe details which can be found in time selfcare? xxx@timebb & password?
f. then done right?
Yes, and your WiFi settings as well.

any extra steps that i missed out?

please help to see see, thank you much!  notworthy.gif
*
This post has been edited by jjj2: Mar 21 2022, 11:05 AM
jjj2
post Mar 20 2022, 12:51 PM

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QUOTE(lee82gx @ Mar 19 2022, 09:30 PM)
I'm getting Time in my new apartment soon.

I have some Cat6 / Cat5e cables already laid in the walls, so there is some flexibility. I'd like some opinions where I should place 1 extra Asus AImesh node. Currently I have marked at the end of a hall way. I would like to gain good wifi all over of course. Then the wired points will serve my HTPC / work PC / NAS. At LAN Points obviously if i place the mesh node it will be best with a Ethernet backhaul but at the same time I dont think I have that many places in central positions. (I only have 1 extra MESH Node). Also Point C is currently only achieving 100Mbps despite being a belden CAT6 cable (trouble shooting needed).

Other than that I have some potential points marked out, A,B,C for wireless backhaul.

user posted image

Appreciate input.
*
user posted image

Try move your main router a bit up...
lee82gx
post Mar 20 2022, 12:59 PM

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From: Penang


QUOTE(jjj2 @ Mar 20 2022, 12:51 PM)
user posted image

Try move your main router a bit up...
*
Thanks for the tip. Too bad I can’t do it easily…lan cable will be exposed and my wife will say not beautiful…ya I know clear line of sight will be superb for the 5GHz backhaul.
eugenelam85
post Mar 20 2022, 08:20 PM

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QUOTE(jjj2 @ Mar 20 2022, 12:45 PM)

*
thanks bro! thumbsup.gif
Ryan19
post Mar 20 2022, 10:03 PM

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QUOTE(jjj2 @ Mar 20 2022, 12:39 PM)
Hi, go for budgetary brands like Huawei/Xiaomi/TP-Link ,  or higher-end, Asus.
Do note that by turning your Huawei ONT into bridge mode, you are free to use most of the mesh brands in the market.

Thanks.
*
Ok. Will get back to u after research on the Mesh WiFi-6.
1zx
post Mar 21 2022, 09:25 PM

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QUOTE(lee82gx @ Mar 19 2022, 09:30 PM)
Also Point C is currently only achieving 100Mbps despite being a belden CAT6 cable (trouble shooting needed).

Appreciate input.
1000BaseT requires all 4 pairs.
Sounds like not all 4 pairs are properly terminated.


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