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TIME [OFFICIAL] TIME Fibre Broadband™ v4, Experience the ONE TRUE 2Gbps

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jjj2
post Oct 13 2018, 02:01 PM

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QUOTE(happygoat123 @ Oct 13 2018, 12:04 AM)
I am on 500Mbps plan now. I forgot whether I am still under old 24months contract period. Try to call customer careline but all lines are busy.
I plan to downgrade to 100Mbps and I saw the "Change Plan" page in TIME Selfcare does not written any contract renew when downgrade. Is that mean my previous contract is end and I can downgrade anytime without penalty?

[attachmentid=10067452]
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Hi,

PM me your Service No..I check for you.
jjj2
post Oct 13 2018, 02:01 PM

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QUOTE(kelvin @ Oct 13 2018, 02:00 PM)
I am in Bayan Baru area, speed less than 100mbps since last week. Waiting the install came and fix the D-Link router and ask him check.
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Hi...which building ?
jjj2
post Oct 13 2018, 02:03 PM

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QUOTE(yewfatt @ Oct 13 2018, 08:13 AM)
i also encountering the same issue. and seems like their customer service is fully engage.

Cs finally pickup and answered that is a profile issue. they will escalate the issue and set back the correct profile for those affected one
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Yes, we encountered several similar cases...already feedback since few days ago... check back again after Wed next week.

Thanks.
CloudComputer
post Oct 13 2018, 02:21 PM

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QUOTE(gin&tonic @ Oct 13 2018, 10:55 AM)
Is the router UI in English?.
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Should comes in chinese, just not sure can change to english or not

QUOTE(jjj2 @ Oct 13 2018, 01:57 PM)
Haha Bro..you are sourceful...
The TIME DIR-882 carries 3 years warranty, and if it's faulty, you may call the toll free to get a replacement.
Either my team or our fellow Installation mates will come over to install for the users (you are Pro d..no need..lol)

Thanks.
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I think it is still better to get from TIME as TIME takes the responsibility on the device and the service reliability rely on it. Some more getting from oversea means no warranty from day 1. biggrin.gif
41LY45
post Oct 13 2018, 02:31 PM

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From: Bintulu, Sarawak


Got upgraded to 1Gbps plan. (1Gbps down, 500Mbps up)

My RT-1200G+ is struggling pretty badly when I hit it hard.
I don't really want to spend 1K+ for a router. 😬

Been looking at the Ubiquiti Edgerouter X + Ubiquiti WiFi AP.
Any other suggestions?
(Preferable not D-Link or TP-Link, unless can load OpenWRT)




barry80
post Oct 13 2018, 03:08 PM

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since TM force me to recontract 2 years to get my current 50mb rm187.75 "downgrade" to 100mb, i better subscribe to TIME & "renew" my contract with them for only rm99.
SUSjimmyoon1994
post Oct 13 2018, 03:31 PM

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QUOTE(jimbet1337 @ Oct 13 2018, 01:41 PM)
You should start campaigning & let your neighbors know the benefit of using Time Fibre. Got FB community group? At least that is what we did previously to raise headcount.
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No FB community group... My building management should do the work or campaign, follow up, not even sure whether they got follow up or not.. Last few months ago, I remembered that I seen TNB doing something on the ground, one taman apartment is so close to me have Time fibre, just one small road path away from my building sad.gif
user posted image

According to management, they signed agreement with TIME on September 2018, and no fibre instillation yet..
Then, someone told me my building not in the project list, or not sure...
TNB contractors and TIME itself... I don't know how long they will take here... Any ideas? PM me

To be honest, I utilize upload speed more than download speed, average 500mb~1gb per week.. I haven't upload my important anime stuff to google drive, about 130gb, with this shitty streamyx 400~450kbps upload speed, it takes me for a month long to upload... Irritated to wait something to upload slowly...

QUOTE(jjj2 @ Oct 13 2018, 01:59 PM)
Hi Jimmy, Which project ? You can pm me.
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PMed.

This post has been edited by jimmyoon1994: Oct 13 2018, 03:39 PM
angrysnail
post Oct 13 2018, 04:15 PM

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I got an upgrade from 300Mb to 1Gb. Do i need to request to TIME to change my router to DIR - 882?..Its not worth it if i can't utilize a full speed on my WIFI..
stij
post Oct 13 2018, 04:36 PM

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QUOTE(idoblu @ Oct 13 2018, 05:54 AM)
Tell ppl your router model la.
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QUOTE(calvinlaw510 @ Oct 13 2018, 09:25 AM)
What router you're using?

I am using 2.5 yrs old Archer C2600, below are my note8 and ipad pro speedtest result. i am on 1gbps plan.

Note8
user posted image

ipad pro 10.5
user posted image
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Hi, thanks in advanc, I’m using stock router from TIME which is TP Link AC1200.. my speed is horrible compared to yours hahahaa

idoblu
post Oct 13 2018, 04:42 PM

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QUOTE(stij @ Oct 13 2018, 04:36 PM)
Hi, thanks in advanc, I’m using stock router from TIME which is TP Link AC1200.. my speed is horrible compared to yours hahahaa
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I also have this same router. I think most, including mine, can only reach 250-300Mbps over wifi. Over Lan it can reach 500Mbps.

You can try buying a better router, which I did, but I think it’s not worth the effort given that not all devices can reach 500Mbps.
HMMaster
post Oct 13 2018, 05:55 PM

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Anyone received their oct statement?
ahming20022002
post Oct 13 2018, 05:59 PM

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if i get the free router,time will take back the old router?
FusionXY
post Oct 13 2018, 05:59 PM

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QUOTE(HMMaster @ Oct 13 2018, 05:55 PM)
Anyone received their oct statement?
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I have received the October statement.

Thanks.

QUOTE(ahming20022002 @ Oct 13 2018, 05:59 PM)
if i get the free router,time will take back the old router?
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You redeem the C1200?

If yes, I think didn't take back.
What's your current router that you're using?

Thanks.

This post has been edited by FusionXY: Oct 13 2018, 06:01 PM
HMMaster
post Oct 13 2018, 06:04 PM

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QUOTE(FusionXY @ Oct 13 2018, 05:59 PM)
I have received the October statement.

Thanks.
You redeem the C1200?

If yes, I think didn't take back.
What's your current router that you're using?

Thanks.
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I yet to receive it and I can't download from the portal either (it said statement not ready). Statement should be out on 5 Oct.
FusionXY
post Oct 13 2018, 06:08 PM

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QUOTE(HMMaster @ Oct 13 2018, 06:04 PM)
I yet to receive it and I can't download from the portal either (it said statement not ready). Statement should be out on 5 Oct.
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Your bill when come out every month?

Mine is monthly 8th and today only can open.

Thanks.
jasonchan323
post Oct 13 2018, 06:14 PM

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Archer AC2300 or DLink DIR882 better?
HMMaster
post Oct 13 2018, 06:14 PM

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QUOTE(FusionXY @ Oct 13 2018, 06:08 PM)
Your bill when come out every month?

Mine is monthly 8th and today only can open.

Thanks.
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Normally I'll receive the email statement on 13/14~. Not sure if this month got any change or not. Recently the statement are on the normal schedule due to the GST/SST adjustment.
llk
post Oct 13 2018, 06:15 PM

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QUOTE(HMMaster @ Oct 13 2018, 05:55 PM)
Anyone received their oct statement?
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Self care only shown the amount to pay but not able to download the statement yet, the total amount i need to pay is RM157.94, it looks like Time already adjusted the bill,
RM139 (500mbps plan) + RM10 (Voice max plan) x 6% service tax = RM157.94.

stij
post Oct 13 2018, 06:38 PM

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QUOTE(idoblu @ Oct 13 2018, 04:42 PM)
I also have this same router. I think most, including mine, can only reach 250-300Mbps over wifi. Over Lan it can reach 500Mbps.

You can try buying a better router, which I did, but I think it’s not worth the effort given that not all devices can reach 500Mbps.
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Ahh I see, could you please let me know what kind of better router can afford wireless speed up to 500mbps? Which is cheap affordable hahaa.. can xiaomi router afford? Anyway thanks in advance,

Or somebody else can help me about this here? I’m using Macbook Air 2014 which doesnt have any Gigabit Ethernet port sad.gif
idoblu
post Oct 13 2018, 06:43 PM

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QUOTE(stij @ Oct 13 2018, 06:38 PM)
Ahh I see, could you please let me know what kind of better router can afford wireless speed up to 500mbps? Which is cheap affordable hahaa.. can xiaomi router afford? Anyway thanks in advance,

Or somebody else can help me about this here? I’m using Macbook Air 2014 which doesnt have any Gigabit Ethernet port sad.gif
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I dare not recommend. I’m not knowledgeable in these things. I bought tplink C2300 based on recommendations here and also based on my budget. Improvement is there but found I only got 1 device that can get that speed consistently.

Plus different situations will yield different results. Btw I like Xiaomi stuff but I think for router better get other brands haha.

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