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TIME [OFFICIAL] TIME Fibre Broadband™ v4, Experience the ONE TRUE 2Gbps

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danielkai
post Mar 28 2024, 05:20 PM

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I just checked my existing old contract account with 300mbps RM 109 plan has been upgraded to 500mbps automatically and will be charging RM 129 per month after contract ends.

No downgrade option found in self care portal for now. Can request manual downgrade after contract ended.
westlife
post Mar 29 2024, 12:35 AM

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QUOTE(danielkai @ Mar 28 2024, 05:20 PM)
I just checked my existing old contract account with 300mbps RM 109 plan has been upgraded to 500mbps automatically and will be charging RM 129 per month after contract ends.

No downgrade option found in self care portal for now. Can request manual downgrade after contract ended.
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So ur contract kena refreshed by 24 months? So for this 24 months u could not downgrade or terminate else u need to pay the penalty which is rm500 or remaining months of subscription whichever is higher.

And this free speed upgrade only lasts for 24 months? While u will be paying rm129 usual price after that?
jimbet1337
post Mar 29 2024, 08:42 AM

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Eh ya lah, becomes 600MBPS
danielkai
post Mar 29 2024, 08:56 AM

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QUOTE(westlife @ Mar 29 2024, 12:35 AM)
So ur contract kena refreshed by 24 months? So for this 24 months u could not downgrade or terminate else u need to pay the penalty which is rm500 or remaining months of subscription whichever is higher.

And this free speed upgrade only lasts for 24 months? While u will be paying rm129 usual price after that?
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No, contract didn't refreshed for 24 months. Still remains the old contract period.

You still can proceed to downgrade after contracts ended but not sure what are the available packages for downgrade.

I think free upgrade last forever. Yes, paying RM 129 as usual after contract ended.
topeng perak
post Mar 29 2024, 09:22 AM

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QUOTE(jimbet1337 @ Mar 29 2024, 08:42 AM)
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Eh ya lah, becomes 600MBPS
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What is your previous package? 500Mbps?
jimbet1337
post Mar 29 2024, 09:31 AM

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QUOTE(topeng perak @ Mar 29 2024, 09:22 AM)
What is your previous package? 500Mbps?
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Yes 500Mbps. What I understand, it's not "previous". Still current package of 500Mbps with temporary boost to 600Mbps.
jjj2
post Mar 29 2024, 12:17 PM

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QUOTE(Vincent6596 @ Mar 28 2024, 08:57 AM)
when will get the speed boost ?
price remain the same as before ?
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It will be done automatically in stages, and price remains the same.
Vincent6596
post Mar 29 2024, 02:41 PM

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QUOTE(jjj2 @ Mar 29 2024, 12:17 PM)
It will be done automatically in stages, and price remains the same.
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do i will get any notification after speed boost done ??
jimmy.soo
post Mar 29 2024, 04:16 PM

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download speed upgraded to 600Mbps but no upgrade on upload speed hmm hmm.gif
not that it matters anyway lol

This post has been edited by jimmy.soo: Mar 29 2024, 04:19 PM
tom_tombak
post Mar 29 2024, 08:19 PM

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QUOTE(jimbet1337 @ Mar 29 2024, 08:42 AM)
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Eh ya lah, becomes 600MBPS
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Congrats but sadly i still 500mbps
FusionXY
post Mar 29 2024, 08:24 PM

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QUOTE(tom_tombak @ Mar 29 2024, 08:19 PM)
Congrats but sadly i still 500mbps
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Mine in main page shows 500Mbps but in shop page current speed shows 600Mbps. hmm.gif hmm.gif hmm.gif
ahbenchai
post Mar 30 2024, 09:02 AM

what do you mean you people?
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Hi guys, I replaced my times hg8145x6-10 router with a TP-Link router, and wanted to use the time router for my other home ALLO provider, I can't seem to configure it to connect with ALLO internet, no option to select dynamic ip
nickcct
post Mar 30 2024, 12:06 PM

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All user will upgraded? My 100mbps without contract now.
unknown
post Mar 30 2024, 01:08 PM

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My 500mbps just upgrade to 600mbps today.
ronnie
post Mar 30 2024, 01:29 PM

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QUOTE(unknown @ Mar 30 2024, 01:08 PM)
My 500mbps just upgrade to 600mbps today.
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those still on contract get boost ?
unknown
post Mar 30 2024, 01:33 PM

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QUOTE(ronnie @ Mar 30 2024, 01:29 PM)
those still on contract get boost ?
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I still on contract. sign up June 23. I think free boost to all 500mbps subs.
blacktubi
post Mar 30 2024, 03:06 PM

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QUOTE(jjj2 @ Mar 27 2024, 11:23 PM)
Yes...
100Mbps --> 200Mbps
300Mbps --> 500Mbps
500Mbps --> 600Mbps

1Gbps & 2Gbps remain the same with no speed boost.
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Any goodies for 1Gbps / 2Gbps users soon?
ronnie
post Mar 30 2024, 03:39 PM

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QUOTE(unknown @ Mar 30 2024, 01:33 PM)
I still on contract. sign up June 23. I think free boost to all 500mbps subs.
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my contract from April 2023...no speed boost on the self care page... how to check the speedboost activation ?
unknown
post Mar 30 2024, 05:39 PM

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QUOTE(ronnie @ Mar 30 2024, 03:39 PM)
my contract from April 2023...no speed boost on the self care page... how to check the speedboost activation ?
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user posted image
jjj2
post Mar 30 2024, 06:33 PM

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QUOTE(blacktubi @ Mar 30 2024, 03:06 PM)
Any goodies for 1Gbps / 2Gbps users soon?
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Seems nope...

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