If you grab the 500Mbps promo, you are not allowed to downgrade within 6 months, after 6 months you can downgrade but the contract will reset, there's no need to return the device.

Yes, that is the standard clause they will use for normal termination (1 month advance notice) but you already get penalized with RM500 there is no reason to force you to stay another 1 more month & get charged, do call the CS & complain.

Let me live chat with them now and see what they say



X jadi lah

This post has been edited by jack2: Feb 26 2024, 10:43 AM

Penalize customer with RM500 & still want to charge another 1 more month, this is absolutely absurd !

This post has been edited by jjj2: Feb 26 2024, 10:44 AM

my condo sole provider is just Time, so i think there's no alternative. So better to recontract for the rm99 cash(if maintain same speed) than getting the free router?

Yes, I have highlight that it is unfair. And before to submit termination, need to pay off all balance before you proceed further.

Then need to wait for another 30 days..

Will complaint to MCMC about this clause. I wonder Unifi and others have this clause to give 30 days notice too for early termination case?

Rebate. If i maintain 100mbps, they offer either rm99 rebate, or the wifi6 mesh node.

After I pressed them I will complaint to MCMC about this clause, then only the CS wanna escalate the case to higher level to assist further.

Unfortunately, I have submitted.

Average RM4.13 per month rebate.

I suggest those who contracts have expired not to renew to gather the offer ya.

I believe 5G would be the alternative option and offers cheaper in cost. Hence Fibre Providers would reduce their pricings.

5G current disadvantage is the modem costing about RM700. (rm29 per month upfront).
If price of modem comes down substantially, then it is attractive, I think.
Yes, just wait (no 24-months contract) and see.

Yes, this was my previous concern. I can't wait for my contract which is to be expiring in Mar 2025 but I have to terminate it and take all related costs in, I am still in saving.

I didn't play games, no TV-ing etc... hence I cancelled it to save cost for home internet.

During day time, I am outside and use phone data.

I regretted that I renewed the contract year in view that I will be always using it but thing changed. Hence, I have to change too.

This post has been edited by jack2: Feb 26 2024, 12:36 PM

TIME called me that they will waive for the termination notice period. Hence, termination will be in effect by today. Happy!

Hmm..TIME Selfcare very hard to login now. Got problems? No problem with other sites or watching Prime.

Update:
I've just realized...my billing date is 22nd. So happens i asked TIME to upgrade on 23rd by coincidence since i am free that day. Billing ngam ngam cut off for previous month still old rate and start new rate this month, no pro rata thingy which is hard to count and maybe not fair to subscriber.

This post has been edited by CommodoreAmiga: Feb 26 2024, 02:39 PM

Yes, a bit slow.

Pro-rata is same one la.. Nothing different in term of billing cost.

Very slow..want to Pay money also pusing pusing forever....

You did not join the auto billing to save RM2?