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Unifi Official TM UniFi High Speed Broadband Thread V35, READ 1ST PAGE FOR TURBO SPEED INFO!
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blissd
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Sep 19 2018, 10:20 PM
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Getting Started

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QUOTE(coolguy_0925 @ Sep 19 2018, 10:17 PM) If you received You've been Torbo-ed your unifi should be upgraded by now Off both your modem and router for 10 minutes and restart both again Then run speedtest Thanks for your reply. Yep did that for almost 10 times the past few days lol... (unbridled enthusiasm, I know)... still capped at 30.
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kienhow
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Sep 19 2018, 10:25 PM
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Getting Started

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Any1 from kepong area get turbo? Called TM and still ask me to wait.
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coolguy_0925
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Sep 19 2018, 10:27 PM
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QUOTE(blissd @ Sep 19 2018, 10:20 PM) Thanks for your reply. Yep did that for almost 10 times the past few days lol... (unbridled enthusiasm, I know)... still capped at 30.  How about your unifi portal? There is the place to confirm whether you are upgraded
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wilson1stop
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Sep 19 2018, 10:30 PM
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QUOTE(crixalisrox @ Sep 19 2018, 10:20 PM) Hahaha because I got cheapskate mindset but I didn't do it myself due to the hassle. It will be great for those who don't need the speed haha, NOT cheapskate mindset but playing around with TM guideline... we just played safe since upgrade is free while downgrade might imposed RM200 (but there is also no penalty for downgrade as well) -----  Finally my small kampong got turbo-ed... 30Mbps to 300Mbps, tested with 5G wifi by my relatives stayed nearby to my house. Results was MEH
This post has been edited by wilson1stop: Sep 19 2018, 10:33 PM
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blacktubi
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Sep 19 2018, 10:36 PM
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QUOTE(wilson1stop @ Sep 19 2018, 10:30 PM) haha, NOT cheapskate mindset but playing around with TM guideline... we just played safe since upgrade is free while downgrade might imposed RM200 (but there is also no penalty for downgrade as well) -----  Finally my small kampong got turbo-ed... 30Mbps to 300Mbps, tested with 5G wifi by my relatives stayed nearby to my house. Results was MEH
3 things to do. Upgrade your wireless router, test with CAT5E and above cable and stand closer to router.
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LickGuy
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Sep 19 2018, 10:41 PM
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I'm still paying rm149 for 10mbps (upgrade from 5mbps previously), last time i went to TM titiwangsa but they say new package (rm139 for 30mbps) only for new subscriber and don't let me up/downgrade, for my case what can i do ah? can terminate and reapply because over 2yr contracts but I takut the port ran out in my area, if re-apply cannot get then habis liao
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FG123
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Sep 19 2018, 10:42 PM
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Getting Started

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recently update i only get 100mbps
ONU-ALCATEL-LUCENT-I240G does this crap modem support 500mbps?? if cannot, i wan complain TM?
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TSSilentVampire
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Sep 19 2018, 10:43 PM
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QUOTE(LickGuy @ Sep 19 2018, 10:41 PM) I'm still paying rm149 for 10mbps (upgrade from 5mbps previously), last time i went to TM titiwangsa but they say new package (rm139 for 30mbps) only for new subscriber and don't let me up/downgrade, for my case what can i do ah? can terminate and reapply because over 2yr contracts but I takut the port ran out in my area, if re-apply cannot get then habis liao Didn’t you see new plan? New plan is RM100Mbps for RM129. You are definitely eligible for it. You are allowed to reapply or upgrade now. See here: https://unifi.com.my/personal/home/fibre-broadbandBang table and argue for your rights. Make sure you tell them to give you new equipment. You won’t be eligible for Unifi TV on STB though. This post has been edited by SilentVampire: Sep 19 2018, 10:43 PM
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federus
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Sep 19 2018, 10:43 PM
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New Member
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QUOTE(LickGuy @ Sep 19 2018, 10:41 PM) I'm still paying rm149 for 10mbps (upgrade from 5mbps previously), last time i went to TM titiwangsa but they say new package (rm139 for 30mbps) only for new subscriber and don't let me up/downgrade, for my case what can i do ah? can terminate and reapply because over 2yr contracts but I takut the port ran out in my area, if re-apply cannot get then habis liao Here's an idea, you can upgrade to 100Mbps RM129 package now and contract will renew for another 2 years.
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TSSilentVampire
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Sep 19 2018, 10:44 PM
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QUOTE(FG123 @ Sep 19 2018, 10:42 PM) recently update i only get 100mbps ONU-ALCATEL-LUCENT-I240G does this crap modem support 500mbps?? if cannot, i wan complain TM? Read 1st page, 1st post, green text! Yes it does support 500Mbps. Your router must support it too. Read 1st page, 1st post, green text for compatible routers.
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wilson1stop
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Sep 19 2018, 10:46 PM
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QUOTE(blacktubi @ Sep 19 2018, 11:36 PM) 3 things to do. Upgrade your wireless router, test with CAT5E and above cable and stand closer to router.  Thanks Bro, but it's wasn't mine. My relative one and he chasing his/her dramas now... Confirmed it's CAT-5e as using TM stock router, maybe just play around wifi setting for optimum wifi speeds. Another reasons is he/she didn't clean reboot yet but noticed speed was improved.
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TSSilentVampire
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Sep 19 2018, 10:48 PM
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QUOTE(wilson1stop @ Sep 19 2018, 10:46 PM) Thanks Bro, but it's wasn't mine. My relative one and he chasing his/her dramas now... Confirmed it's CAT-5e as using TM stock router, maybe just play around wifi setting for optimum wifi speeds. Another reasons is he/she didn't clean reboot yet but noticed speed was improved. Forget about getting turbo speed on TM stock router, it is crap. Upgrade router based on recommendations on 1st page. Good luck.
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Apeiron
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Sep 19 2018, 10:50 PM
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Getting Started

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my speed is 100Mbps, speed test can get 105Mbps. However when use YTD Youtube downloader to download youtube video, speed is less then 100kbps. why like that? Attached thumbnail(s)
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amirul hafizz
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Sep 19 2018, 10:51 PM
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QUOTE(LickGuy @ Sep 19 2018, 10:41 PM) I'm still paying rm149 for 10mbps (upgrade from 5mbps previously), last time i went to TM titiwangsa but they say new package (rm139 for 30mbps) only for new subscriber and don't let me up/downgrade, for my case what can i do ah? can terminate and reapply because over 2yr contracts but I takut the port ran out in my area, if re-apply cannot get then habis liao i am unifi lite RM149 with std 20 but i cancel std 20. saved my money. i don't upgarade my wifi but last week, i make speedtest i got 40-55mbps, upload 18-22mbps. when i check unifi portal, my account still unifi lite with ultimate package. i am a lucky one.
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aneip
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Sep 19 2018, 10:52 PM
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QUOTE(Apeiron @ Sep 19 2018, 10:50 PM) my speed is 100Mbps, speed test can get 105Mbps. However when use YTD Youtube downloader to download youtube video, speed is less then 100kbps. why like that? Try download from google or micrsoft
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squaresoft
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Sep 19 2018, 10:52 PM
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Getting Started

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any 1 here have upgrade to new 100mb plan ?? do TM have give/change new router for u ? my BTU - Alcatel Lucent I-240-G ,router - RG-Innatech-RG4332 .found out only can run 93mb speed only use cable. can i call TM to ask them come to change new router for me ??
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TSSilentVampire
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Sep 19 2018, 10:54 PM
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QUOTE(Apeiron @ Sep 19 2018, 10:50 PM) my speed is 100Mbps, speed test can get 105Mbps. However when use YTD Youtube downloader to download youtube video, speed is less then 100kbps. why like that? It is the software problem. You need to pay for the Pro Version to download faster. QUOTE(squaresoft @ Sep 19 2018, 10:52 PM) any 1 here have upgrade to new 100mb plan ?? do TM have give/change new router for u ? my BTU - Alcatel Lucent I-240-G ,router - RG-Innatech-RG4332 .found out only can run 93mb speed only use cable. can i call TM to ask them come to change new router for me ?? Yes, ask them to change for you once you renew your contract. Did you see 1st page, 1st post, green text?
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amirul hafizz
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Sep 19 2018, 10:57 PM
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QUOTE(Apeiron @ Sep 19 2018, 10:50 PM) my speed is 100Mbps, speed test can get 105Mbps. However when use YTD Youtube downloader to download youtube video, speed is less then 100kbps. why like that? why so slow, can u download a big file's like's 1gb or 10gb. how much speed u have
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Apeiron
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Sep 19 2018, 10:57 PM
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Getting Started

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QUOTE(aneip @ Sep 19 2018, 10:52 PM) Try download from google or micrsoft download from Microsoft webside can reach 100Mbps for a while and then become 50Mbps, should be ok Attached image(s)
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Apeiron
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Sep 19 2018, 10:59 PM
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Getting Started

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QUOTE(SilentVampire @ Sep 19 2018, 10:54 PM) It is the software problem. You need to pay for the Pro Version to download faster. Oh, free software limit the speed, ok TQVM
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