Shopee support is close to non existence during mco

They are not good during normal time anyways so it's not surprising. Bollocks

Yea managed to get one live agent today. Hopefully it makes a difference or I’ll have to file for refund on Thursday since my shopee guarantee expires on Friday.

is that a liveagent for pos malaysia or shopee?
Cause my parcels are stuck too.

Do you all get any refunds from Shopee when you don't receive any items?

These items probably very limited quantity (maybe less than 10 units) So I would say it is difficult to get.

Pos Laju boss. I don’t think shopee agents can do anything on their end anyway since this is a pos Laju issue.

I get refund.

May I know why do you want to cancel the item?

i got your experience before too, so i cancel it and go straight to Mr DIY to buy.....

Yes, Taobao everything free local shipping.... That is why when come to Malaysia online shopping they are looking for the same too....

They supposed to ship on 3 or 4 April, but have no news and 0 response to the chat. They were late and unresponsive so I cancelled it.

After cancellation, the seller suddenly gungho want reject my request for cancellation and quickly ship out the item (yet still refused to reply my chat).

is there a way for me to transfer back bigpay money to bank account? initially i topup bigpay coz i want to add money to shopee pay but i got error when i add bigpay debit card on their app..i asked CS they said i cant add bigpay cannot use for shopee topup

bigpay local bank transfer. u can find it in ur BP app under payment.

It's not worth to rush for Milo 1kg.

1. Limited quantity.
2. limited to 1 pack.
3. Free shipping RM40 and above.

Unilever 50% off is the real deal.

Original date was much earlier than 21/4. Later seller changed date again to 5/5 I tried asking seller few times no response then Shopee told me to cancel. Then only seller respond by refusing to cancel. Agree to ship out by around 17/4. Just received 47/50 mask. At least its not a con but its a long delivery.

Local seller?

Yes. Now even MoH twitter someone selling even cheaper RM50 for 50pcs not sure dare or not or like fb fakes.

need advice here. after payment only saw seller will send out at 5 May. his page didnt mention need how long to ship after payment only saw it. now i ask him can i cancel order he said already print out the consignment so will not accept my cancellation even if i cancel order now.

is it true? cant i just cancel my order, then within this 3 days if the seller haven send out it will refund back or seller can still send out within this 3 days by reject my cancellation request?

This post has been edited by rhodon: Apr 21 2020, 06:49 PM

Ask him put the consignment note to the system if printed... if he not dare to put, confirm not printed yet.

can i just request to cancel order and see how the seller will react?now the seller dont reply my message.
last time i cancel an order, but the next day seller cancel my request straight away send out the item...dont know how shopee work seller can choose when they want to ship out and customer need to wait so long. if he mention ship out on xxx date after payment then i can accept it, now after placing order only said send out on mei....

This post has been edited by rhodon: Apr 21 2020, 07:02 PM

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Maybe can refer to the post above

ok. seem like just cancel it and wait seller respond.
i now waiting the live chat, 180+ on waiting list
thanks for reply