If seller click “Arrange Shipment” , then the seller need to ship out within 5 days after he click arrange shipment.. so, the most u need to wait 5 days, otherwise, it will auto cancelled..

If he hasnt click it, u can cancel the order within 72 hours from ur payment time without seller approval..

So u receive less 3 masks and did u ask for refund?

If he send less 3 masks to 17 ppl and they dont ask for refund that means he earn like RM50 liao

thanks. no wonder last time i request cancel but the next day reject by seller and show parcel ship out.

Errr iinm its already been revised ship out within 2 working days since >1 year ago. Now during MCO seller are allowed to ship out by 5 May iinm.

And NO, after press "arrange shipment" wont auto cancel if no ship out, its considered late ship out and affect seller performance rating only.

And also NO, seller can reject cancellation even before ship out. Shopee has no power to force cancellation.

Spent almost 3k on shopee today.

Didnt realise got the 10% coins cashback!!!

Only on the last purchase RM400 only applied the code and got about 1000 coins

Not sure about how it work, but this is something news effective 9 April, but so far my order that has arranged shipment by seller has been ship out within 5 days.. didn’t experience any cancellation so far..

this is what my friend show me, he is also Shopee seller..

For the cancellation without seller approval.. b4 MCO, u can cancel within 2 hours from ur payment time. now u can cancel within 72 hours if seller didn’t arrange shipment.. so far I manage to cancel immediately without seller approval within 2 hours bcoz I realise I choose the wrong address after payment, then I quickly click cancel n it is instant without waiting for seller approval

This post has been edited by mamamia: Apr 21 2020, 10:37 PM


Attached thumbnail(s)

so seller will only be penalize if seller click arrange shipment and not honor it?
no wonder i have encounter item got many stock, pay and then seller chat this color no more stock...

Not sure about penalty.. but, based on the image I shared above, it seem no penalty during MCO whether seller late ship out or no ship out by 5 May..

i see.. only during MCO.. got it

Shopee facemask sellers all like that one. Last time I buy dust mask cos no facemask also missing few. I only write in review.

Mind to share the code? Im planning to purchase something above 1K.

Didn't find a thread about Shopee trusted seller. So posting the question here.

Is there any information on trusted seller on shopee and who selling fake stuff instead ?

shopee says item must be shipped out by 21-04-2020, else it will auto cancel. however, now is 22-04-2020, seller has not shipped my item yet. shopee system also didn't auto cancel my order. end up i have to manually initiate cancellation. now system shows waiting for seller to respond (my cancellation request) by 24-04-2020.

shopee system penipu scammer.

i think got another plus minus few days before the thing auto cancel. don't ask me why.

that is one shitty system. +/- few days

Bought 3 items but none of them are eligible for free/discounted shipping. Those shipping coupons were grayed out even though they say can get free/discounted shipping on the item page with green icon.

CUPONCRAYA

my item more than a week still not ship. after request for cancel, seller just reject it. nothing we can do.
So, its true, shopee system penipu scammer

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