Ok. SMS told me that the payment went through, "Thanks for using this cc bla bla.."
But on Shopee app it says FAILED.
What should i do. -__-||
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 Nov 11 2018, 01:39 AM
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#1
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Senior Member
6,724 posts Joined: Aug 2008  
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Nov 11 2018, 01:45 AM
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#2
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QUOTE(Scarfe @ Nov 11 2018, 01:42 AM) I have same problem too. Can you cancel from bank? I am trying to reach the Customer Service of my card. Damn busy.Called bank and they said went through. But my case, shopee apps totally no record of my purchase. Internal server error during payment.  Mine is the same, shopee shows no record of my purchase. Wtf. This post has been edited by miyakochan89: Nov 11 2018, 01:45 AM |
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Nov 11 2018, 01:47 AM
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#3
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QUOTE(Scarfe @ Nov 11 2018, 01:46 AM) Bank said cannot reverse at their side. Pretty standard SOP. Keep me updated please. Cause I can't reach the bank. urgh. They ask me to contact shopee. I am going to fucuk shopee. Even Lazada is having issues like these.  |
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Nov 11 2018, 01:52 AM
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#4
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This is outright robbery!!!
For now at least my Lazada order is showing processing. Shopee orders just tells me fail, charged my card and no history of any purchases? WTF. |
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Nov 11 2018, 01:55 AM
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#5
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QUOTE(Scarfe @ Nov 11 2018, 01:54 AM) Fail big time. Now wondering how to proceed from here. Don't do repurchase because you might confuse the bank and its system. Later it will be harder to get back your money.To buy again? Or to leave it. This is really frustrating |
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Nov 11 2018, 01:56 AM
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#6
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QUOTE(Duckies @ Nov 11 2018, 01:56 AM) Decided not to buy...sudah key in OTP twice but says payment fail. That might be double charge already. Key in again then triple charge? WTF? Does your CC issuer sms you? |
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Nov 11 2018, 01:58 AM
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#7
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Sien man. Bank is having high call volume for the CC dept. LOL! Everyone is frantically asking the bank to cancel, must be. thanks shopee for the daylight robbery.
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Nov 11 2018, 02:01 AM
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#8
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QUOTE(Scarfe @ Nov 11 2018, 01:59 AM) If there is no sms from bank saying successful, most likely not being charged. QUOTE(Duckies @ Nov 11 2018, 02:00 AM) PBB cc macam no sms for saying successful. All the items I bought from Lazada is in "Processing" but no sms from the bank as well. It's weird though. Mine didn't even reach OTP page and I got charged? Still received a sms from Maybank CC.zzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzz. This post has been edited by miyakochan89: Nov 11 2018, 02:01 AM |
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Nov 11 2018, 02:06 AM
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#9
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QUOTE(Duckies @ Nov 11 2018, 02:03 AM) Did it say something like need one time OTP enabled shit? I came upon that page also. Then I thought, "OK fine, payment gateway failed".But few seconds later i received the sms.  CS from Bank is not picking up the phone. I guess will have to sort it out tomorrow. This post has been edited by miyakochan89: Nov 11 2018, 02:06 AM |
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Nov 11 2018, 09:42 AM
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#10
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QUOTE(Jayi @ Nov 11 2018, 09:41 AM) yup my payment yesterday wasnt tracked in system. this morning i see the amount reflected back into account edy Hmmmm....Where did they say this? This post has been edited by miyakochan89: Nov 11 2018, 09:46 AM |
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Nov 11 2018, 10:06 AM
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#11
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QUOTE(Scarfe @ Nov 11 2018, 09:54 AM) Mine is still not credited back. Credit card usually will take a long while. Perhaps I will do so tonight, not sure.But I made a new purchase. Slightly more expensive. But worry it will be gone. |
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Nov 11 2018, 09:28 PM
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#12
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QUOTE(talzer @ Nov 11 2018, 09:11 PM) The fark received sms say thank you for use credit card padahal my otp no proceed? Wtf this shopee? omg. i just tried it just now and this happened to me too!!!Worst thing is that Shopee Mobile app showed me failed again. And no order but CC got charged. really. |
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Nov 11 2018, 09:36 PM
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#13
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QUOTE(talzer @ Nov 11 2018, 09:29 PM) My order stucked in 'to pay' I called maybank they say tramsacted they cant do anything. Need to call shopee tomorrow. The fark thing is i did not enter the 6digit code but it is transacted. Wtfark this shopee QUOTE(AureusX @ Nov 11 2018, 09:30 PM) Shit. I received a message that I have paid but they didn't register as being paid in the app Mine is worst. It's transaction failed, no OTP, just saying that I need to register OTP card bla bla. And yes, I am also using Maybank CC.And then my item is still in the cart, it's not even registered in "TO PAY" section. And voila, received SMS saying that I have been charged.  |
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Nov 11 2018, 09:44 PM
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#14
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QUOTE(talzer @ Nov 11 2018, 09:38 PM) Better screenshot that cart value and prepare to call shopee tomoro Don't know if that's going to help. Cause I already left that page. Urgh.But I do pm them on Facebook. Seems like Maybank cannot help???? I thought they can cancel unauthorized transactions? |
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Nov 11 2018, 10:22 PM
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#15
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QUOTE(talzer @ Nov 11 2018, 10:07 PM) Called maybank, my transaction reversed but no notification. Baik cancel je no eye see this shopee You are able to reach Maybank how??? Their CS is so busy! It's ringing tone all the way. |
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Nov 11 2018, 10:28 PM
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#16
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Ok managed to get hold of Maybank. I think their CS is tired of this shit. She asked me to wait for 7 days and the payment will be dropped since Merchant didn't capture it or something. If the payment has issue after 7 days, then have to talk with Shopee. Wtf. Taichi.
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Nov 12 2018, 12:50 PM
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#17
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So the payment gateway is stable now?
Maybank asked me to wait for 7 days for the money to be refunded and cancelled by the merchant, but I still wanna get my stuff. |
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Sep 18 2019, 09:40 AM
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#18
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6,724 posts Joined: Aug 2008
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Sometimes I don't understand Shopee. The sellers says more than RM40.00 - free shipping, but when i try to select the voucher, it's greyed out and not working. wthh?
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Sep 18 2019, 09:58 AM
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#19
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QUOTE(WaCKy-Angel @ Sep 18 2019, 09:55 AM) There are few types of vouchers now.. if cant use that particular voucher means u dont have suitable voucher. but the seller there got indicate if it's more than RM40 then free shipping? So i can't get free shipping lo? |
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Sep 18 2019, 10:06 AM
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#20
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QUOTE(WaCKy-Angel @ Sep 18 2019, 10:01 AM) YES PROVIDED U HAVE THE CORRECT FREE SHIPPING VOUCHER. "Free shipping" label only means that shop joined the "Seller free 5KG shipping program" so for seller they dont need to pay shipping fee. But for buyer, u still need to have FREE SHIPPING voucher to be used in these shops. In other words "Free shipping" label does not means everyone no need pay shipping. Initially it was this way, until shopee implement voucher for shipping. |
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