I got my refund but they dont refund the postage sent back to them.
damn shoppee is disappointing.

2 bonus free shipping vouchers (Jan 2019) already in your account.

Does this mean only 2 free shipping available per month?!

so stingy...

so at the end shopee will remove all free shipping vouchers..that's their main purpose

Dec - 2 (need to claim) + 2 bonus (total 4)
Jan - 2 bonus just in, but still don't know how many you can claim (only available from tomorrow, most likely +2)

got into a steaming pile of crap, courtesy of a seller in shopee

ordered an item 2 weeks ago, ad page clearly shows that item is local and ship out from cheras, no "preorder" tag, after ordered, pm-ed seller for sizes.

last week, seller key in tracking number, went to check, show invalid, pm seller, seller say item en route to MY, tracking will only start when item is in MY, i was like "ad page shows that item ship out from cheras ??", seller blame me for never ask, then i ask whether item will arrive before shopee guarantee end, seller say most likely not, even downright lie that they already mentioned item is preorder, i wouldn't have ordered the item if it is preorder, will be needing it in next week

question : can we complain to shopee that seller is misguiding buyer ?

Lots of sellers selling fake shoes but claim them as original yet shopee do nothing. So the answer to your question is, yes you can complain to shopee but most probably they will side with the sellers.

thank you, planning to do that, now just waiting for the shopee guarantee to end

in my case, it's not pricey stuff, i just hate how the seller blame me for not asking where the item ship from, and downright lie to my face, gonna wait for the shopee guarantee to end, then complain to shopee

Sorry for extra worry , I though if they didn't give out free shipping , I need to buy today since got extra free shipping it'd be fine.

but just hope they will have 2 extra voucher.

I just claimed 2, so I have 4 free shipping vouchers for Jan.

Curios what hotel voucher is that? is the seller preferred seller or non-preferred?
Not afraid kena scammed?

I've mentioned this before..even China sellers register account need to select a local "ship from" address so DO NOT look at that to justify seller is local or China seller.
The easiest and most accurate way to findout is the shipping method. If you see POSLAJU then definitely is local seller, and China seller will see SHIP FROM OVERSEA.

Although some local reseller are actually doing pre-order when customer buy from them then they will order and ship from China.

Anyway to answer your question, you can always press REFUND if not yet receive within Shopee guarantee. However it probably will not do any good as Shopee most probably will just ask you to wait for parcel arrival if they able to detect the parcel tracking number and movement.

this particular seller listed Gdex as courier, 1 of the reason why i ordered was due to the local courier, i have no trouble if they (local seller) don't have ready stocks, but at least inform the customer about it, not just simply pin it on the customer for not inquiring about it

dun worry, with the extra charges by shopee soon, lazada will be competitive again.

There's prior communication before purchase. First, seller told me 24-Dec, then revised to month end only send out. I was ok, since my booking is for Feb. Still plenty of rooms also. And I have backup plans. This is for Morib, Banting. So I waited from 12.12 until month end, but only to get reply from seller, they have not received any vouchers from the resort, so they also don't have stocks to courier out.

Since they never posted anything, so I can still cancel the order and get refund.

When I communicate with seller, their backup service was to make the booking for us. I could do that as well. But the resort already informed me, if I cannot send picture of the vouchers with clear view of the voucher numbers, then I can't book and pay with the special promo price. So naturally I decline to have them book for me. And because of this, they turn nasty as if I am the one who main-main, book and cancel.

They are not preferred seller on Shopee.

Hi, it Maybank debit card accepted for instalment?

Also, is there any good deal for Pocophone?

anyone tried to use shoppe to pay utilities and astro bill?

Any shopee voucher if buying a mobile phone? Planning to buy one.

Any working code

Guys, any promo code to purchase Max Tag for shopee? Nowadays kinda find the promo code, previously used to have Maxis 50-10...