little rotating msg on the main screen: Our app is offline. Don't use your card for now.

should make a full screen overlay msg if there is system-impact activities.

Was just wondering why I'm not getting the OTP, opened up the app and saw the small little banner.

Unable to get the OTP for BigPay now..No wonder

so unreliable even physical card. went to petronas, keep trying and get fail message. have to rethink for converting this card for my daily usage already.

still have to keep credit card as backup. so i usually dun topup everything into bigpay unless towards end of the month. maybe BigPayJonathan can enlighten us why this keep happening despite having top IT consultants who manage to secure BigPay from world's best hackers.

most secured app in the world will never work if system unreliable to maintain service availability to users

failed swiping twice around 8pm++ just now showing insufficent balance lol.

but was okay just now buying coffee at McCafe.

Attempted to use the BigPay Card for payment just now and fail to do so.

I was thinking is it because my BigPay Apps is on, now I know the reason.

Still have to carry some backup card.

the message disappeared

i suggest we can compile a list of "bigpay downtime" and pin it.. haha

Seriously do you guys feel safe with so many reported bugs? We're not talking about loyalty card here, it concerns our money, in fact when we use it frequently with lots of transactions, we might not even spot any errors (i.e deducted extra money, balance wrong, etc). I do not check every detail of my credit card, but really feel insecure with this card now.

I worry if we have transfer a big chunk of money into the card n then suddenly over night the card cannot use n money cannot refund as company tutup kedai. A similar case happened to Obike in Singapore where the users money n deposit in the account now cannot get bavk after Obike bungkus.

agree. so usually I only topup when I want to buy something just to be safe for now. not giving us any confidence

Are you seriously expecting AirAsia to tutup kedai?

hmm pretty sure bigpay can go bankrupt without involving airasia though

Aku mana tahu. Ini kad Bigpay dijamin AA kah? Sila enlighten. Aku masih belum terima kad aku lagi...

big pay is a holding division of airasia berg as, so, no impact at all? Regarding market confidence with airasia share price?

big pay is a holding division of airasia berhad, so, no impact at all? Regarding market confidence with airasia share price?

This post has been edited by digidigi: Aug 8 2018, 12:11 AM

This type of e wallet must be regulated by Bank Negara no?

Just paid for AA ticket without issue.