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Prepaid Cards BigPay - Prepaid MasterCard (with Mobile Apps) V2, CashBack, BigPoint & Remittance

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qqbill
post Aug 7 2018, 10:00 PM

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so unreliable even physical card. went to petronas, keep trying and get fail message. have to rethink for converting this card for my daily usage already.
qqbill
post Aug 8 2018, 09:56 AM

On my way
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Junior Member
521 posts

Joined: Apr 2010
QUOTE(Barricade @ Aug 8 2018, 09:42 AM)
Feels very insecure about this card. Received a notification this morning saying my balance is low ask me to topup. Open up the app and to my horror it shows a RM3k withdrawal i never did today. The card balance becomes negative. doh.gif doh.gif doh.gif doh.gif
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This is terrible.
Just like in my mbb cards get hacked in the morning some day around May which i received many sms on amount spent. Difference is, MBB has a call center to assist me, is there any for BigPay?

Even for card delivery, My colleague find it difficult to get in touch with them on the status (after 3 weeks waiting).
qqbill
post Aug 9 2018, 02:57 PM

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Junior Member
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Joined: Apr 2010
tried to use at TnG hub around 1.30pm, failed. not bother retrying, straight away use another cc.
qqbill
post Aug 19 2018, 07:27 PM

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Junior Member
521 posts

Joined: Apr 2010
Tried to pay hl insurance at 3pm, around 430 received email said unable to process.
Retried and get the same around 7pm.

BigPay has issue today?
Issue that impact the normal usage of the card? 🤭
qqbill
post Aug 19 2018, 09:52 PM

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Joined: Apr 2010
I supposed it fown for today whole day...
If the transaction is urgent, never do it last minute if you plan to use BP.


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qqbill
post Oct 22 2018, 03:07 PM

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Junior Member
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Joined: Apr 2010
I just submitted the request to convert to contactless.

Any indication of 'freeze' of the card can i find from the app? Coz it seems to be just the same before i submit the request.

Thanks
qqbill
post Oct 22 2018, 03:21 PM

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521 posts

Joined: Apr 2010
QUOTE(cybpsych @ Oct 22 2018, 03:11 PM)
Weird i didn't see this. Maybe needto wait them process first?
qqbill
post Oct 22 2018, 11:00 PM

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Junior Member
521 posts

Joined: Apr 2010
QUOTE(coolgoh98 @ Oct 22 2018, 03:58 PM)
yo, i also submit my request to big pay. I did ask them in twitter, they need some time to process. so soon or later they will freeze your card. I submit around 8am today (22/10) nothing change yet.
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it just turned freezed tonight. hope to receive it soon.
qqbill
post Oct 24 2018, 12:08 PM

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Junior Member
521 posts

Joined: Apr 2010
QUOTE(borneoman1 @ Oct 24 2018, 12:01 PM)
A few weeks ago, I couldn't use BigPay to pay for reload on the mobile@unifi app. After keying in everything right with the OTP number, the app will say failed to reload.
Just now found a way to use BigPay to reload for prepaid Unifi mobile. Use the Pay4Me option in the Reload page. Copy & paste the link to ur web browser, key in details, and the payment should proceed successfully.
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Same, last Friday
qqbill
post Oct 25 2018, 08:30 PM

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Joined: Apr 2010
QUOTE(fruitie @ Oct 25 2018, 04:20 PM)
I have referred two persons recently and got message to upgrade to contactless card. I'm still thinking if I should do that because the card will go frozen and I'm not able to use it. sad.gif

For those who have changed it, how long did it take to arrive? Like normal application timeline?

PayPass is not as popular as PayWave so I'm hesitating. After I got my PBB VS, I tend to reload more into BigPay compared to previously and have been using it quite extensively but it is quite inconvenient for me to go to cashier counter to enter my PIN. tongue.gif
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I pressed it this Monday afternoon, received it today 11am. KL area
qqbill
post Oct 25 2018, 11:19 PM

On my way
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Junior Member
521 posts

Joined: Apr 2010
noticed in my new contactless card, there is a ape logo on right bottom of back of the card... any meaning to that ?

 

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