For the cashback balance, after spend RM100 will immediately get RM10 into wallet balance or need the RM100 posted and checked by Bigpay before getting the 10% into wallet?

What campaign is this 10% cb?

Anyone tried to link bigpay debit card with alipay? Conversion rate good?

The new updated pricelist has RM22 charge for using Alipay (transfer to)

https://bigpayme.com/more/legal/bigpay-term...date-july-2024/

Dear,

As part of BigPay's commitment to providing the best possible experience for our consumers and a safe financial environment, we protect our users' accounts by performing regular screening. We noticed that your recent account activity does not follow our Terms & Conditions.

After careful consideration, we have decided to exit our business relationship with you. We're sorry to inform you that we are suspending your BigPay Account & Card(s) immediately. You can still log into your account to view your details and past transactions but you will not be able to Send or Receive funds.

Unfortunately, we can’t tell you the specific reason why we are closing your account- it’s because of how we’re regulated. But you can read our Terms and Conditions using the link below, where we explain how we’re allowed to close accounts.

Padan muka. so many charges recently, where got users?

Padan muka. so many charges recently, where got users?

Hi everyone, has anyone encountered an unknown transaction? Does it look like my BigPay card has been compromised? I hope someone can share if you've faced this problem before. Thanks.

I've never made any of those transactions before, nor did I receive any notifications about them. I haven't lost any money yet, as I only top up the account when I’m going to use it for a payment on that particular day.

I will terminate this current card and reapply for a new one later.

It's not new, mine always kena and filled up multiple claim forms. After get back the refund, then got stupid transaction again.

Feel like close the account, sibeh useless 

It's not new, mine always kena and filled up multiple claim forms. After get back the refund, then got stupid transaction again.

Feel like close the account, sibeh useless 

Wow, that seems scary. Luckily, I didn’t park any money in it. I did reach out to their support to ask about these issues, but they responded quite slow to me.

Do you mind sharing how long the refund process took? And did they outright reject any of refund request and blame end user side or all request get refunded without asking much?

Wow, that seems scary. Luckily, I didn’t park any money in it. I did reach out to their support to ask about these issues, but they responded quite slow to me.

Do you mind sharing how long the refund process took? And did they outright reject any of refund request and blame end user side or all request get refunded without asking much?

consider freezing the card if not using

the refund is quite fast, within 7 working days but after receive refund, same transaction appear. Their CS is damn slow in reply ad lucky I left only RM 10 inside now.

They didn't reject my refund claim dispute, I think they know already as not only me kena.
No point freezing if scam appear again when using later. I prefer wise or GX Bank, easier.

If card is freezing still can scammed?

If card is freezing still can scammed?

the refund is quite fast, within 7 working days but after receive refund, same transaction appear. Their CS is damn slow in reply ad lucky I left only RM 10 inside now.

They didn't reject my refund claim dispute, I think they know already as not only me kena.
No point freezing if scam appear again when using later. I prefer wise or GX Bank, easier.

Thanks for the details.

Back then, the BigPay card is useful to avoid AirAsia processing fees. However, now that AA no longer imposes them it's better to choose another debit card that offers better security than BigPay.