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Prepaid Cards BigPay - Prepaid MasterCard (with Mobile Apps) V2, CashBack, BigPoint & Remittance

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nasiayam
post Aug 17 2018, 10:48 AM

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QUOTE(dh13 @ Aug 17 2018, 10:44 AM)
can check on SC Online Banking Website if the the [Unposted] Transaction
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yeah just saw the transaction there smile.gif

*touch wood* so far no issue reloading bigpay card, yet
mamamia
post Aug 17 2018, 10:57 AM

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Bigpay system down again? can't do P2P, i can use the card, but, balance not reflected even txn shown in bigpay app.
BigPayJonathan
post Aug 17 2018, 11:04 AM

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Hey people, just a heads up. We're experiencing an unplanned downtime. Do not try to top up until I give you the green light.

Edit: everything back to normal!

This post has been edited by BigPayJonathan: Aug 17 2018, 11:12 AM
dh13
post Aug 17 2018, 11:11 AM

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QUOTE(BigPayJonathan @ Aug 17 2018, 11:04 AM)
Hey people, just a heads up. We're experiencing an unplanned downtime. Do not try to top up until I give you the green light.
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Is it affected the usage of BigPay card too? No OTP transaction via Boost was rejectes by BigPay since yestersay afternoon.

BigPayJonathan
post Aug 17 2018, 11:13 AM

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QUOTE(dh13 @ Aug 17 2018, 11:11 AM)
Is it affected the usage of BigPay card too? No OTP transaction via Boost was rejectes by BigPay since yestersay afternoon.
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Hmm, that's strange. Let me ask if we have a known issue.
Tigerr
post Aug 17 2018, 11:26 AM

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QUOTE(laymank @ Aug 17 2018, 10:08 AM)
Can it be?

usually zero fare is applicable to the ticket price only. one still need to pay for the taxes and fees.
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Of course need to pay taxes n applicable fees. Even i use Enrich points redemption also needs to pay taxes n fees. Not sure about Big points redemption needs to pay tax or not or Big points can use to offset it???
SUSmonoikhwan
post Aug 17 2018, 11:34 AM

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do i need to pay a fee to get BP card with contactless feature? or its FOC to change?
existing cardholder btw
nasiayam
post Aug 17 2018, 11:35 AM

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QUOTE(MilesAndMore @ Aug 17 2018, 10:09 AM)
I suppose most online payment is affected ? This is not good though as we all know payment to Boost is down for more than 12 hours already.
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still unable to reload to boost sad.gif
cybpsych
post Aug 17 2018, 11:38 AM

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QUOTE(monoikhwan @ Aug 17 2018, 11:34 AM)
do i need to pay a fee to get BP card with contactless feature? or its FOC to change?
existing cardholder btw
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wait for them to open it for existing users.

QUOTE(nasiayam @ Aug 17 2018, 11:35 AM)
still unable to reload to boost  sad.gif
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complain to boost instead?
dh13
post Aug 17 2018, 11:44 AM

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QUOTE(BigPayJonathan @ Aug 17 2018, 11:13 AM)
Hmm, that's strange. Let me ask if we have a known issue.
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Thanks.

QUOTE(cybpsych @ Aug 17 2018, 11:38 AM)
wait for them to open it for existing users.
complain to boost instead?
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The transaction went thru .. but BigPay rejected . There are so many rejectes transaction posted in my BigPay.
stargate8
post Aug 17 2018, 11:54 AM

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hmm another bigpay app update for android, so many updates
karenq88
post Aug 17 2018, 11:55 AM

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Is there a way to pay SYABAS bill with BP?

Can't use boost because I need official receipt.

This post has been edited by karenq88: Aug 17 2018, 11:55 AM
cybpsych
post Aug 17 2018, 11:59 AM

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QUOTE(karenq88 @ Aug 17 2018, 11:55 AM)
Is there a way to pay SYABAS bill with BP?

Can't use boost because I need official receipt.
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dont think any is available if you need official receipt.

btw, what kind of "official receipt" format you need?

pay thru bank's internet banking/fpx/jompay acceptable? cuz these doesnt provide full tax invoice. just simplified receipt.
karenq88
post Aug 17 2018, 12:01 PM

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QUOTE(cybpsych @ Aug 17 2018, 11:59 AM)
dont think any is available if you need official receipt.

btw, what kind of "official receipt" format you need?

pay thru bank's internet banking/fpx/jompay acceptable? cuz these doesnt provide full tax invoice. just simplified receipt.
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Yea, bank's internet banking/fpx/jompay is ok as long as there's receipt.
mamamia
post Aug 17 2018, 12:05 PM

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QUOTE(karenq88 @ Aug 17 2018, 12:01 PM)
Yea, bank's internet banking/fpx/jompay is ok as long as there's receipt.
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Look for Shopee Seller
cybpsych
post Aug 17 2018, 12:08 PM

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QUOTE(karenq88 @ Aug 17 2018, 12:01 PM)
Yea, bank's internet banking/fpx/jompay is ok as long as there's receipt.
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receipts from wallet apps?
BigPayJonathan
post Aug 17 2018, 12:09 PM

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Seems like... Boost is potentially blocking BigPay as a top up source. Which is a bit of a low blow, but that's fine. You guys can complain directly to them smile.gif Meanwhile, I'll see if we can add Boost as a top-up source for BigPay haha.
MilesAndMore
post Aug 17 2018, 12:09 PM

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QUOTE(cybpsych @ Aug 17 2018, 11:38 AM)
complain to boost instead?
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Problem’s with BigPayMe. All other credit cards work fine.

karenq88
post Aug 17 2018, 12:10 PM

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QUOTE(cybpsych @ Aug 17 2018, 12:08 PM)
receipts from wallet apps?
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which wallet app produce receipt after payment?
deeleong
post Aug 17 2018, 12:11 PM

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QUOTE(BigPayJonathan @ Aug 17 2018, 11:04 AM)
Hey people, just a heads up. We're experiencing an unplanned downtime. Do not try to top up until I give you the green light.

Edit: everything back to normal!
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Attempted to make AA booking since yesterday and it always mention something went wrong. The booking is unsuccessful. Redeem of 17000 Big Points disappear (with equal to RM170 cash) for few hours.

is it something wrong with BigPay or AA's Payment?

BTW, there is no Name shown on Bigpay card. What am i suppose to key in the "Name on Card"?

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