Just a sneak peek but... Soon, BigPay will launch in neighbouring countries. And BigPay-to-bank transfers are coming... There are so many other exciting stuff I'd like to share but I can't right now

Just a quick question. Has there been any change in how BIG point is assigned? Quite a number of us has not received any BIG point since last week even though the transaction status has changed to Settled.

Same here, no Big Points receive for txns since 6th August.

Guys, I understand the concern but this is the first case like this that's ever been reported. Our compliance team called the customer on Friday, and we'll be in touch again tomorrow morning. We're taking this seriously!
Any issue with BIG Points can be raised via a direct FB Message and it'll be investigated/solved!

Yea, I also reattempted to reload Boost with Bigpay at 4.59pm and still failed. Earlier I had no problem with reloading via MBB card.

trying to reload using sc jop, tried a few times only can reach the TAC page

so scared cc charged but bigpay not reloaded 

Hey people, just a heads up. We're experiencing an unplanned downtime. Do not try to top up until I give you the green light.

Hmm, that's strange. Let me ask if we have a known issue.

wait for them to open it for existing users.
complain to boost instead?

This is print screen from kiple app right? Is there a pdf version for kiple desktop?

I think block already…
Straight away shown declined…
Celcom is banning BP for ppl to transfer money…

I already activated Plan B for Boost top up

Not sure it’s Lazada’ fault or BP’s.

Lazada refunded my purchase (paid with BP) on Sunday but until today it’s not reflected in my balance yet. For CC, it usually will be shown in my unbilled transaction after 2-3 days.

Hi bro, may i know the amount refunded is written on as a transaction or the just the strikethrough at the past transaction?

does it mean strikethrough the refund is already into our Bigpay account? expecting zalora refund soon but im afraid i cant tally with my current balance in the card

Thanks for the info 
I’ve been actively using Boost too for the past 3 weeks. Not because of withdrawing money. But because of shake rewards. And I’ve used it more often ever since FavePay teams up with Boost.

However, I received an email from FavePay that it is disabling the payment by Boost through its system due to a system upgrade by Boost. This is weird considering their partnership started just recently. No timeframe is given when we can use Boost with FavePay again.

Same here. Some people assume everyone is the same as others.

Why give up Boost so easily. BP cannot top up doesnt mean end of the world. We still can use credit card to top up mah. If go thru BP, lets say top up 1k. We merely make additional 20 Big points aka 20 pennies only mah.

Speaking of this, i got no experience using Boost yet. Will look thru it n top up 1k test test water as will go try use it at KFC tomorrow.

Shake shake thing is still new to me, but at least i going to experience it n not giving up due to BP cannot top up.

It looks similar to insurance - direct debit fiasco. BP wanted to have OTP verification.
If Celcom-Boost stops it, BP will not have transaction "Declined" shown in APP.

So jealous! Wanna try it out too but I guess it'll take a long while til BP sends a new card to those existing users.
I hate it when I go to SG and the merchants there only know how to use Tap, dono how to swipe/pin it even though I know the terminal accepts it.

The credit card terminal in sg is much more advanced than the ones in my. Most of the merchants used the one issued by wirecard I think.

Agreed. Does BP have 24-hour CS? If not how to cancel the card if we lose it?

Haihz, I can't top up now. Is now even considered peak hour?
Agreed. Their secondary method of protection seems non existence. Waiting for next day for CS to be in operation is not exactly a smart security feature.

The best method for now if you lose the phone as well is to borrow another phone and sign in using your details to log in and freeze the account.

That's a good idea! why didn't I think about it before haha. I'll do this going forward.
LOL in fact a lot of my colleagues use Apple Pay and Samsung Pay and Google Pay, so the merchants all know how to operate tap and pay, no issue at all. But if anyone uses pin and pay, it's such a hassle for them they rather just tell you cannot, ask for cash.
True, but I always thought that if my card goes missing and the thief uses it for some wave payment, I can dispute it with the card issuer and have them cover it under their insurance. These risk should be borned by them IMO.

Haha but I'm not sure how strong my argument stands because I've never tried before 

im using SAMSUNG,

is it possible to print-screen the transaction ?

or at least  get the proof of making transactions ?

thanks

JUst now wanted to top up my Boost, accidentally choose the wrong card and it goes through..[attachmentid=10057942]

nice!

just tried rm10 too!

Thanks for the update, so I can update post #01 again that Boost is back to be friend now.