Main features differences between PVR box vs Ulti/Ultra Box READ THIS especially if you are an existing Astro PVR box user 3 April 2021
It is important that you do thorough research and identify on the pros and cons about the Ulti/Ultra Box by comparing with Astro PVR box.
That is because
certain functionality and usability features that you frequently use on PVR box, may not available or may look very different on the Ulti/Ultra Box, which some users especially the elderly may find it challenging to interact/using the Astro set-top-box.
Wait... First of all, what's the difference between Ulti Box and Ultra Box? 
In simple words, you'll get to enjoy all the Ultra Box features on Ulti Box. The main difference is,
Ulti Box doesn't support 4K UHD, and overall size of the box appear smaller than Ultra Box. That's it.
These are the main highlights that I would like to share with you before you'd decide to upgrade to Ulti/Ultra Box, or not.
| HDD Recording on PVR box | Cloud Recording on Ulti/Ultra Box |
| Overall quality on playback recordings | Same exact quality as what you see on live TV. | Same quality as what you see on live TV, but quality would drop horribly like YouTube's 240p quality when your Internet speed is too slow or unstable. When you fast rewind/forward, the picture quality will temporarily look bad, but it will back to normal once you press "Play". |
| Simultaneous recording? | Record up to 2 different TV channels at the same time. | Record unlimited number of TV channels as you want at the same time. |
| Storage space | 500GB Hard Disk per Astro PVR box (approx. 100 hours for HD or 290 hours for SD). Storage space not upgradable. | FREE 200 hours to all customers per Astro account (200 hours storage is sharable no matter how many Multiroom subscriptions you have within the same Astro account). It is also upgradable, to a total 400 hours for RM12/month, or 1500 hours for RM15/month. |
| Where can I watch my recorded shows? | Only from the same Astro PVR box of yours, and nowhere else. | On your Ultra Box, and all across your devices (phone, tablet,...) via Astro Go app. |
| How long can I keep my recordings? | Until the hard disk inside your PVR box spoil or your PVR box being replaced. | Maximum 1 year from the date of recording, or shorter. Example, max 3 months validity for Fox Network Group channels, and max 1 month validity for CNBC Asia channel. The recording will auto delete or "disappear" itself once the validity expires. |
| What happens to my recordings when my PVR box or Ultra Box is being replaced in the future? | Say goodbye to your recordings. You won't be able to retrieve them anymore. | Your cloud recordings will still be there (unless you terminate your Astro account, obviously). |
| What can I record? | Pretty much any TV channels on Astro, except pay-per-view (PPV) channels like Astro First/Best (auto-expire after 48 hours) | Pretty much all TV channels except selected channels like HBO, Cinemax, NHK World Premium, PPV channels and all Astro UHD channels like CH780. |
| Do I need an Internet connection to watch my recordings? | No, because it is stored in the hard disk. | Yes, because it is considered as Internet streaming, like watching a YouTube video. Astro recommends minimum speed of 10Mbps. |
| Press "Pause" when watching live TV channel | It will just pause, just like how a pause function works. | Once you press Pause, your show will start 60 seconds before the time you pause (skip backwards by 60 seconds). As you press Play, the video quality at first would appear bad like 240p quality for the first 5 seconds, then later the picture quality will be back to normal. The more you fast forward from this point, it'll become more prone to intermittent buffering and unstable streaming performance. |
| How far can I rewind/restart the programme? | As you press Rewind from the time you tune to that particular channel, it could be up to 30 minutes, 60 minutes, or 90 minutes behind. It depends on the "Review Buffer Depth" setting on your PVR box. | You can restart or rewind until the very beginning of the particular programme. |
| Play from Start? | No. If your PVR box isn't tuned or just tune to that same channel of your missed TV programme, then you'll just have to wait for the programme repeats to watch/record it again, or watch it On Demand if available | Yes. Even if you just tuned to the channel of your missed programme, you can still restart the programme right from the beginning with "Play from Start" feature. Do note that Play from Start feature won't be available when your Ultra Box is not connected to the Internet. |
| Rewind/Fast Forward responsiveness | During fast rewind/forward and once you press "Play", it will play immediately without any waiting or lags | Need to wait about 2 seconds or longer to respond each time you initiate rewind/forward/play command (regardless how fast your Internet is) |
| Skip forward | Press fast forward button repeatedly will jump/skip forwards 15 minutes | No such thing on Ultra Box. You can only fast forward x64 and just wait until it reaches the point you want to watch. |
| Watching On Demand content | It will only download and store into the hard disk, until you delete it or expires itself | Adaptive streaming. It plays as you select it. No such thing as "download" like the PVR box, since Ultra Box doesn't have a built-in hard disk. |
NOTE:
- Once you use
Play from Start or press
Pause on your Ulti/Ultra Box, it will start to buffers/load the TV channel through Internet connection now, not via satellite anymore, until you change TV channel.
- You may experience some "playback glitches" here and there especially when using Play from Start or Pause on your Ulti/Ultra Box, such as video suddenly freeze with loading logo appears while audio still playing in the background. If this happens, try press Rewind a little bit, then press Play, and the playback shall back to normal now.
- Although some may find it rare, but
service outage from Astro's cloud streaming servers do occur occasionally, where you may experience playback glitches and frequent picture quality changes from HD to horrible 240p picture quality when streaming any VOD content or live TV. Astro usually does not publish the detail information on the severity of the service outage is, where situations could be due to its streaming servers facing congestions/errors/run out of space and so on.
The reason I highlight this point is, although it is working fine most of the time, but don't expect Astro cloud streaming services to be perfect 24/7/365. What's so special about cloud recording? Let's say you use Ulti/Ultra Box now and you press "Record" to start recording a programme.
What happens now is, it actually
sends instructions to Astro's cloud server, and then your TV programme will begin its
recording at their cloud server for you right now.
Therefore, the recording process is actually done at Astro's cloud server,
not on your Ultra Box itself.
Same goes to "Series Link" or "Record Entire Series", where their server receives/save your "instructions" or "bookings", and then their cloud server will carry out the recording tasks for you. Get what I mean?
When you play the recordings on My Library, it will start to buffer/load the video from Astro cloud servers, just like how you would watch YouTube videos or Netflix.
It is all "sending instructions" only. No actual "physical" recording process on your Ultra Box is involved, unlike the Astro PVR box which has hard disk inside.
So you don't have to worry things about "
what if it suddenly lose satellite signal due to heavy rain or lose internet connection when recording is in progress, or power outage or whatsoever".
Now, imagine when you are not at home, but you want to watch your recorded shows on your devices.
Because you've "cloud recorded" the programme earlier,
it will always synchronise with Astro Go, so you can watch your recorded shows on your devices on Astro Go, anytime, anywhere.
However......
QUOTE
Due to limitation of content rights, channels which cannot be cloud recorded are as follows:
• HBO*
• Cinemax*
• NHK World Premium
• Astro First / Astro Best / VOD Studio
• Astro UHD channel
* You can stream all programmes from HBO and Cinemax on the HBO GO rail, available in Catch Up, Boxset, and Movies
All recordings will be stored on Astro Cloud for one (1) year from the date of recording except for the below:
3-month validity
• Start Chinese Channel
• BabyTV
• FOX
• FOX Action Movies
• FOX Family Movies
• FOX Movies Premium
• FOXlife
• FX
• Nat Geo People
• Nat Geo Wild
• National Geographic Channel
1-month validity
• CNBC Asia
Source:
https://dj7fdt04hl8tv.cloudfront.net/acm/me...021-revised.pdfPDF Attachment:
https://forum.lowyat.net/index.php?act=Atta...ost&id=10765583So many things... How do I decide? As you refer to the comparison table above, I believe now you have the rough idea on how upgrading to Ulti/Ultra Box might impact you or your family members that'll be watching Astro at home:
| Situation | Ulti/Ultra Box, yes or no? |
| Very familiar with using Astro PVR box already, and not adaptive to new drastic changes | Better continue using Astro PVR box instead |
| Rely a lot on pause live TV, responsive playback on recordings,... | Better continue using Astro PVR box instead |
| Feel like want to have more and better freedom to record and keep as long as you want | Better continue using Astro PVR box instead |
| Recorded lots of shows and haven't finished watching it yet | Better continue using Astro PVR box instead |
| Stream On Demand content regularly, and doesn't like the idea of storing the shows on hard disk | Consider upgrade to Ulti or Ultra Box, since it uses adaptive streaming and better user interface |
| I do use the PVR features occasionally, but I'm fine with that even after reading the comparison table above | Choosing either Ulti Box or Ultra Box should be okay for you |
| Watch TV channel only, doesn't utilise or hardly use those "fancy" PVR features | Choosing either Ulti Box or Ultra Box should be okay for you |
| Don't know what Astro PVR box is | Choosing either Ulti Box or Ultra Box should be okay for you |
| I want to watch my favourite shows especially live sports events, in 4K UHD... | Then go ahead with Ultra Box |
| I just want to use the latest and greatest technology stuff | Then go ahead with Ultra Box |
| I am using the normal Astro, and still on Family pack (RM39.95/month) | You are eligible for Ulti Box. But if you want Ultra Box to enjoy 4K UHD, you must be on Starter Pack (RM65/month) and above. |
| I am an existing Astro customer but I am NOT using Astro PVR box or Ulti/Ultra Box | Then do consider upgrade to Ulti/Ultra Box, since you'll get to enjoy these extra features. |
| I am a new Astro customer, and never subscribe to Astro before. Which one should I choose? | Choosing either Ulti Box or Ultra Box should be okay for you |
Whenever your Ulti/Ultra Box is not connected to the Internet due to whatever reasons, then you will not able to access to Astro cloud streaming services like Video On Demand, Play from Start, cloud recording and so on.
It's just like it goes back to the very basic of
Astro HD Zapper box, which you could watch TV channel only, and nothing else.

And of course,
24 months contract applies upon successful upgrading to either Ulti Box or Ultra Box.
So, have you made your decision, whether to upgrade your existing PVR box to Ulti/Ultra Box or not?
NOTE: **All information shown above are accurate at the point of writing (April 2021). This post has been edited by joshhd: Apr 3 2021, 01:38 AM