more like super old movies cannot fit into the frame
so needed to add black box around

have u seen the classic movie channels... something like that lorh

Check the satellite cable connecting to SAT IN 2 port at the back of your PVR box.
If the cable is found not to be properly terminated (i.e. easily pulled out even without turning to loosen the cable), it would easily lost the connection to your satellite dish.

You're advised to use electrical tape to wrap around the connector to make sure the connector is secure with the cable.

If it is properly terminated, yet this happens, check your cable connection whether does it connects to any cable splitter or not?

Other than this, then it might be something wrong somewhere with the LNB of your satellite dish up there.

1.  If u wanna try something new and you like Ultra Box very much, and also would love to enjoy Astro UHD channel 780, then sure why not?

As long you are confident that the Celcom 4G network is fast and stable in you area, then go ahead.

2. It is a bundled Astro package that comes with fibre broadband. In the long run, you can save a lot, since it's like combining both Astro and Maxis Fibre services in one Astro bill.

You can forget about this, since your area don't have fibre.
Or, if your area has Unifi Lite (VDSL) coverage, then maximum package you can go is 30Mbps.

3. If you ask Astro, of course their answer is yes.
If you ask me, my answer is "It depends."

4. Those ports are useless for now. It is reserved for future use.
Recording to external storage via USB is not made available to Ultra Box customers yet. For now, Ultra Box will be 100% rely on cloud recording to access to your recordings.

You are advised not to trust blindly by whatever the sales person convinces you. They just want your commission and hit their KPI.
Please do your research before deciding to upgrade to Ultra Box.

To access to your recordings, stream On Demand content, Play from Start, it is highly dependent on Internet connection. Hence, if your Ultra Box is not connected to Internet, the functions will be the same as the usual Astro HD box. Press channel numbers only, and nothing else.
Oh yea, you can still watch Astro UHD ch780. That's the difference.

The end of Ultra Box? Nahhh... Comparing with Astro Max is out of the context.
It also acts as a replacement for PVR box.

Well, I don't exactly know what's the actual full detailed story behind this customer's issue, but things like this does raise my eyebrows 

...because technically and theoretically, although it is not publicly proven yet, but it might be possible for Astro to flip a "death switch" on its set-top-boxes, let the customer experience some sort of "malfunction" on the box, hence forcing the customer to replace to a new box. Like I said, that is just my guess. So don't take my words seriously, and just take this as a pinch of salt. 

Cuz who knows, it might be coincidentally, some satellite dish misalignment or satellite cable issue.

Which channels are you referring to?

Show us a photo of your PVR box.
The front panel part.

Look like Vellithirai getting HD feed very soon

😘

Look like Vellithirai getting HD feed very soon

😘