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Unifi Official TM UniFi High Speed Broadband Thread V33, Enjoy Your UniFi

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SUSstinky
post Aug 15 2018, 11:36 AM

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QUOTE(SilentVampire @ Aug 15 2018, 11:33 AM)
Type DP is FTTH, so yours is fiber.
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Thank You

QUOTE(LeonTan @ Aug 15 2018, 11:34 AM)
FTTH, should be fiber
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Thank You



Waiting for 500mbs smile.gif Turbo and paying RM179 now
SilentVampire
post Aug 15 2018, 11:37 AM

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Lol, we need to open a new thread, there is 330+ people here on this sub forum now. How do you open a new thread? I will do it if no one wants to.
AV_2018
post Aug 15 2018, 11:37 AM

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QUOTE(fkinmeng @ Aug 15 2018, 11:34 AM)
can't login anymore?
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The main page is up now but the login button disappeared... it was there just now next to "pay bills?" at top right.

This post has been edited by AV_2018: Aug 15 2018, 11:40 AM
SilentVampire
post Aug 15 2018, 11:37 AM

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QUOTE(neekun @ Aug 15 2018, 11:36 AM)
Does this this mean I will get the upgrade?
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Check the BIP eligibility.
Xenopher
post Aug 15 2018, 11:38 AM

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I'm getting status 500 when I check the BIP eligibility from rhombuscake site. What does that mean? I'm on FTTH 50mbps now.
poh880
post Aug 15 2018, 11:39 AM

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QUOTE(mylinear @ Aug 15 2018, 11:02 AM)
Anyone got experience on this? If the fibre cable from the post to outside your house got problem and has to be replaced, do you have to pay for it?
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No worry, FOC if outside to pole. Mine broken once before. Call 100 to report, mine within 2 hours contractor came and fixed the cable.
yvliew
post Aug 15 2018, 11:39 AM

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QUOTE(Xenopher @ Aug 15 2018, 11:38 AM)
I'm getting status 500 when I check the BIP eligibility from rhombuscake site. What does that mean? I'm on FTTH 50mbps now.
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It's down AGAIN....
wilson1stop
post Aug 15 2018, 11:39 AM

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QUOTE(AV_2018 @ Aug 15 2018, 12:37 PM)
Login button disappeared... it was there just now.
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All login portals went into Mobile APPs?
MelancholicAnubis
post Aug 15 2018, 11:39 AM

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QUOTE(AV_2018 @ Aug 15 2018, 11:37 AM)
Login button disappeared... it was there just now.
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I also tried to login, but then suddenly the login button disappear after a few attempts.. is TM disabling user logins now?
izhamsatria
post Aug 15 2018, 11:39 AM

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QUOTE(mylinear @ Aug 15 2018, 11:10 AM)
During installation, it is free from post to house. Then inside house is free for standard installation. I can understand if inside got problem we have to pay to re-do. But outside cable if broken or tree branch fall and damage etc etc, I thought its their responsibility.
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Yes you're right about the first part. However, during my membawang session with fellow contractor, nowadays TM does not provide free cables to them.

It's their responsibility to determine what type of cable used during your installation as kampung area tends to have monyet joget @ cable. So, asks them to use self-supporting cable one (more expensive).
SilentVampire
post Aug 15 2018, 11:39 AM

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QUOTE(Xenopher @ Aug 15 2018, 11:38 AM)
I'm getting status 500 when I check the BIP eligibility from rhombuscake site. What does that mean? I'm on FTTH 50mbps now.
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Try again. That is an invalid response. You need to have a data that states your account details and everything if you do it right.
chubbyqq
post Aug 15 2018, 11:40 AM

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QUOTE(yvliew @ Aug 15 2018, 11:35 AM)
Mine also jan-jun. I also got the email stating starting aug. I think everyone got the same. It is starting aug 15 but we are on the 2nd phase ... live with it~
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sad 10mbps unifi lite start since 2017 Jul no upgrade. How to check if my area supports the upgrade?
LeonTan
post Aug 15 2018, 11:40 AM

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normally FTTH customers have no problem for upgrade, only VDSL customers need aware of the free upgrade is best effort because of copper condition
afroboy
post Aug 15 2018, 11:41 AM

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"No Port Available for site. Error Description:Backend Error code:2032 Backend Error Description:No Port Available for site Id: 1445621-"

I'm eligible for the upgrade tho the last time I checked using tm website

Edit: mine is august-december period

This post has been edited by afroboy: Aug 15 2018, 11:43 AM
LeonTan
post Aug 15 2018, 11:42 AM

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if you all got email stated your free upgrade is Jan-Jun 2019 and stated free upgrade is started from aug 2018 then you are not in 1st phase
LeonTan
post Aug 15 2018, 11:43 AM

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QUOTE(afroboy @ Aug 15 2018, 11:41 AM)
"No Port Available for site. Error Description:Backend Error code:2032 Backend Error Description:No Port Available for site Id: 1445621-"

I'm eligible for the upgrade tho the last time I checked using tm website
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this one is for new customer who want apply for UNIFI but port is full

dont use it to check eligible for free upgrade
nateberuk
post Aug 15 2018, 11:44 AM

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QUOTE(SilentVampire @ Aug 15 2018, 11:39 AM)
Try again. That is an invalid response. You need to have a data that states your account details and everything if you do it right.
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I got status 500 too. I put everything correctly
neekun
post Aug 15 2018, 11:45 AM

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QUOTE(SilentVampire @ Aug 15 2018, 11:37 AM)
Check the BIP eligibility.
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Getting bad gateway error. Guess it’s down.
poh880
post Aug 15 2018, 11:45 AM

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QUOTE(nateberuk @ Aug 15 2018, 11:44 AM)
I got status 500 too. I put everything correctly
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TM blocked? tongue.gif
nateberuk
post Aug 15 2018, 11:46 AM

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QUOTE(poh880 @ Aug 15 2018, 11:45 AM)
TM blocked? tongue.gif
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Haha dunno
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