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Unifi Official TM UniFi High Speed Broadband Thread V33, Enjoy Your UniFi

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SUSstinky
post Apr 6 2018, 03:09 PM

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Currenly with Ruby 2, RM40
TM Say once migrated to Ruby plus will automatically reduced to RM31.80


Can trust or not?


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SUSstinky
post May 30 2018, 04:14 PM

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Yawn.
I thought free Netflix tim
SUSstinky
post Jul 11 2018, 09:12 PM

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I’m currently on 50mbs with ruby on Thank you promo at 189.

Today to all me to upgrade to 100mbs with new hardware for 239. I wanna laugh.
SUSstinky
post Jul 12 2018, 03:44 PM

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So I’m currently patting 189 for 50mbs. How Do I get rm139 like some of you all
SUSstinky
post Jul 12 2018, 09:38 PM

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Guys. Is 139 for 30mbs still available?

I’m am currently at 50mbs at rm189. Some folks here only paying 179. How do I get a cheaper rate to match 179? Or better still go lower rm139 for 30mbs and later upgrade to 300mbs
SUSstinky
post Jul 12 2018, 11:37 PM

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If I’m using ASUS AC1200HP router with specs 300mbs for 2.4G and 800mbs for 5G, and my connection is 500mbs Unifi I need to change router right?
SUSstinky
post Jul 15 2018, 10:14 AM

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QUOTE(wilson1stop @ Jul 15 2018, 10:02 AM)
brows.gif Mostly ppls still paid Lite 10Mbps for RM149 and RM129, while those VIP5 still paid RM158?

Only some students paid RM99 for same plan...
Anyways, all below 20Mbps will upgrade to same 100Mbps soon...  rclxms.gif
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Yes. My dad paid 158. Vip5,but 10mbs
SUSstinky
post Jul 15 2018, 10:17 AM

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QUOTE(westlife @ Jul 15 2018, 10:12 AM)
That’s very good enough. Rm129 for 100Mbps or even RM99 for 100Mbps is a steal.
To most people, 100Mbps vs 300Mbps vs 500Mbps vs 800Mbps does not make a big difference in user experience. Even streaming with 100Mbps is more than sufficient. 4K streaming alone only needs 15Mbps or 25Mbps. For 100Mbps it is more than sufficient even there are other devices occupying the bandwidth.

Previously 10Mbps vs 30Mbps vs 50Mbps vs 100Mbps made more difference.
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Im currently on 50mbs, no std free calls, ruby at 189.
Wrote to tm today to see if they can adjust price.
If not I’m gonna apply new account, rm139, 30mbs, Ruby, free calls, 2yr contract. At least I save 1.2k over 2 years
SUSstinky
post Jul 15 2018, 10:34 AM

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Double post. Deleted

This post has been edited by stinky: Jul 15 2018, 10:34 AM
SUSstinky
post Jul 15 2018, 10:34 AM

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QUOTE(stinky @ Jul 15 2018, 10:17 AM)
Im currently on 50mbs, no std free calls, ruby at 189.
Wrote to tm today  to see if they can adjust price.
If not I’m gonna apply new account, rm139, 30mbs, Ruby, free calls, 2yr contract. At least I save 1.2k over 2 years
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Tm asked me to goto tmpoint to check promo and nego
SUSstinky
post Jul 18 2018, 08:32 AM

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Done mine at 8.25. 2 accounts,

VIP5 (TM TQ VIP10). RM159. More than 10 years old - Upgrade Jan 19 onwards

UNIFI 30 (TM TQ 50). RM189. 3 years old - Upgrade Aug 18 onwards
SUSstinky
post Jul 19 2018, 08:27 PM

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QUOTE(nikrizal @ Jul 12 2018, 05:47 PM)
The luckiest subscribers are the one live in TIME areas, Unifi charge them RM149 for 100Mbps, later they'll get 800Mbps for RM149  ohmy.gif
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I live in Time area. Unifi still change me 179 for 50mbs. No call. I nego today. They refused to lower
SUSstinky
post Jul 19 2018, 08:30 PM

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QUOTE(phoenixxx @ Jun 13 2018, 04:19 PM)
Thanks for the tips guys. I walked into a TMPoint today and got the price adjustment without any fuss. All I had to mention was I wanted to take on the Raya offer on the same package but with the reduced price.

The CS agent proceeded right away to fill up a Unifi Customer Retention Form (no questions asked), and after 10-15 mins, the process was done.

My T&C was:
- contract reset to 24 months
- HyppTV remains the same
- No free calls (I was on RM179, which didn't have free calls) - not too hung up on the free calls
- Importantly, the penalty for termination under this promo is to pay up the balance, and not RM500, as mylinear mentioned previously

For those on legacy Unifi packages who tried and failed in the past; or have yet to request for a price reduction, you may want to give it a shot to enjoy a reduction in your monthly Unifi bill (we have quite a few precedents now and they seem to be more willing in my case compared to others previously).

Unfortunately you will need to visit a TMPoint during a weekday because they need your thumbprint to process the change. However, for a RM40 / mth reduction (in my case), I'd say it was worth it! biggrin.gif

EDIT: not all TMPoints are equal - some are actually TADs (authorized dealers) despite their signboard saying "TMPoint", especially those in shopping malls and are only able to process registrations and bill payments.
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I nego today. I show your post. They refuse to acknowledge unless I provide them your name or phone number to check.

Still charge me 179 for 50mbs, no calls, ruby at tmpoint titiwangsa

This post has been edited by stinky: Jul 19 2018, 08:31 PM
SUSstinky
post Jul 20 2018, 09:16 AM

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QUOTE(phoenixxx @ Jul 19 2018, 10:19 PM)
Sorry to hear about that  sad.gif . Did they give you any reason? I suspect it's because the Raya promo already ended.

For me it was a no questions asked affair.

[attachmentid=9926237]
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Hello bro. You went to Damansara branch? I will try that today.

Can you please share a clearer photo? You may still blank out sensitive information. Let me try if they allow me to reduce.
SUSstinky
post Jul 26 2018, 07:59 AM

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Can we all write a single complain letter to TM to complain and request for RM159, 50Mb, Ultimate pack ?

more people, more powerful than single person complain. Same like Maxis issue.
SUSstinky
post Aug 6 2018, 07:36 PM

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QUOTE(cpmlml @ Aug 6 2018, 07:30 PM)
Puchong LakeView upgraded. 30m to 300m, super fast
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Congrats
SUSstinky
post Aug 10 2018, 11:27 PM

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QUOTE(x3BabyLemon @ Aug 10 2018, 11:25 AM)
dont knw kepong when get the update :'(
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Im in menjalara. Still waiting ....
SUSstinky
post Aug 13 2018, 01:21 PM

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QUOTE(ksking @ Aug 13 2018, 01:19 PM)
From 50m 189 to 30m 139... no contract
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With HyppTV?

SUSstinky
post Aug 13 2018, 01:26 PM

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QUOTE(ksking @ Aug 13 2018, 01:24 PM)
Yup... somehow the Ruby package that I wanna cancel initially remain...
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Which branch u went to, any specific officer?
I went to setapak TM branch, they don't allow me to do.
SUSstinky
post Aug 13 2018, 01:50 PM

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QUOTE(LeonTan @ Aug 13 2018, 01:34 PM)
is your contract finish?

basically after contract, you can change any package want hmm.gif
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But there is no package at 139 and 30mbs

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