Lowyat.NET -> Finance, Business and Investment House -> Credit Cards, Debit Cards, Prepaid Cards and Loyalty CardsCredit Cards AmBank Credit Card V3, Free for life card, PPL access with T&C
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 Nov 12 2018, 03:42 PM
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#941
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Senior Member
1,715 posts Joined: Jul 2018 
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QUOTE(thinkgoodpositive @ Nov 12 2018, 08:09 AM) Thanks. Too bad then. If your son is old enough (not sure 16 or 18), get him a supp card. AMB is one of the few banks allowing supp card to enter PPL. Else get other cards (for yourself), you can sign for his entry as long as both cards from different banks. |
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Nov 13 2018, 08:45 PM
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#942
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Junior Member
27 posts Joined: Aug 2008 
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Anyone here uses Ambank Bonuslink? How is the point rewards?
I just learn about it and thinking whether to apply for it or other cc that has cashback. My main use of cc is for petrol. Other retail purchase, maybe, if amount is large >Rm70. Redeemable Points vs Cashback, not sure which is better.  This post has been edited by Qasy: Nov 13 2018, 08:46 PM |
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Nov 13 2018, 11:25 PM
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Senior Member
2,680 posts Joined: Dec 2010
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QUOTE(fruitie @ Nov 7 2018, 09:02 AM) An update for this case, after almost a month, I still didn't see any cancellation email from AmBank and CCRIS' last balance update on 31.10, they are still there! I called again yesterday and insisted for an update, upon checking my supp card was only cancelled on 5th Nov, what a coincidence but no further update for my other cancelled cards. Seriously? Today I will expect another call from yesterday's CS, she already called me thrice yesterday to seek for some clarifications but since it was a PH, she couldn't check internally. I told her this incident has made me angry and I want to also cancel my remaining card. Actually I really thought of applying for the World MasterCard but due to this reason I wanna to totally cut tie with AmBank. QUOTE(rapple @ Nov 7 2018, 09:21 AM) Yea same issue with them. WOW! I just checked mine too and ALL my cancelled supp cards are still there. ARGH! No wonder my statement still shows all my supp cards, even though they've been removed from online banking. I ask them to cancel my supp. card last year and they didn't. After I got the e-ccris this year then only I found out that all supp. card is only suspended but not cancelled.  Since their call center is useless, i proceed to email them and cc to BNM. The day after, all supp. card is cancelled. I remember it takes months for them to approve the card but didn't realized it takes a year to cancelled the cards  Going to call tomorrow and cancel my principal and just completely cut ties with them too. Btw, what e-mail address did you use to correspond with them? I will follow up my call with an e-mail so that everything is in writing. |
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Nov 13 2018, 11:32 PM
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Staff
72,826 posts Joined: Sep 2005 From: KUL 
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QUOTE(lilsunflower @ Nov 13 2018, 11:25 PM) WOW! I just checked mine too and ALL my cancelled supp cards are still there. ARGH! No wonder my statement still shows all my supp cards, even though they've been removed from online banking. Thanks for reminding. Another week has passed and still no news at all. Tomorrow will be a busy day for me but I will still squeeze some time to press them hard on this. I can't believe 1 1/2 months since I called but it's not solved yet. Going to call tomorrow and cancel my principal and just completely cut ties with them too. Btw, what e-mail address did you use to correspond with them? I will follow up my call with an e-mail so that everything is in writing. I called them and followed by an email of screenshot of my CCRIS (shows only AmBank) to the CS who attended to my call. This is a general email address: customercare@ambankgroup.com I think I also wanna cut ties with them tomorrow. Cannot tahan such bank.  |
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Nov 13 2018, 11:39 PM
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Senior Member
3,904 posts Joined: Jul 2007
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QUOTE(lilsunflower @ Nov 13 2018, 11:25 PM) WOW! I just checked mine too and ALL my cancelled supp cards are still there. ARGH! No wonder my statement still shows all my supp cards, even though they've been removed from online banking. Going to call tomorrow and cancel my principal and just completely cut ties with them too. Btw, what e-mail address did you use to correspond with them? I will follow up my call with an e-mail so that everything is in writing. QUOTE(fruitie @ Nov 13 2018, 11:32 PM) Thanks for reminding. Another week has passed and still no news at all. Tomorrow will be a busy day for me but I will still squeeze some time to press them hard on this. I can't believe 1 1/2 months since I called but it's not solved yet. just talked to their complaint unit this morning, but nothing related to CCRIS la....I called them and followed by an email of screenshot of my CCRIS (shows only AmBank) to the CS who attended to my call. This is a general email address: customercare@ambankgroup.com I think I also wanna cut ties with them tomorrow. Cannot tahan such bank. i hope not the same CS attend to both of you, else I pity the CS kena two complex cases a day. |
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Nov 13 2018, 11:40 PM
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Senior Member
4,672 posts Joined: Nov 2016
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QUOTE(Qasy @ Nov 13 2018, 08:45 PM) Anyone here uses Ambank Bonuslink? How is the point rewards? BLP are at 3.03% or 3% for first RM1000 spend on selected retail spends. Good to replace the BonusLink card with this hybrid 2-in-1 loyalty and credit card in single card. My main usage for this card as loyalty card at BonusLink partnersI just learn about it and thinking whether to apply for it or other cc that has cashback. My main use of cc is for petrol. Other retail purchase, maybe, if amount is large >Rm70. Redeemable Points vs Cashback, not sure which is better. |
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Nov 13 2018, 11:42 PM
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Staff
72,826 posts Joined: Sep 2005 From: KUL
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QUOTE(lamode @ Nov 13 2018, 11:39 PM) just talked to their complaint unit this morning, but nothing related to CCRIS la.... Well, I didn't call today, will call tomorrow. She promised to call me back on 7th as 6th was a PH when I called and she can't check internally. A week has passed and nobody gives me any update. i hope not the same CS attend to both of you, else I pity the CS kena two complex cases a day. I will give them one last chance tomorrow and will drop an email to BNM and CC AmBank. |
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Nov 14 2018, 08:43 AM
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Senior Member
2,065 posts Joined: Oct 2014 From: Ipoh,Perak
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QUOTE(lilsunflower @ Nov 13 2018, 11:25 PM) WOW! I just checked mine too and ALL my cancelled supp cards are still there. ARGH! No wonder my statement still shows all my supp cards, even though they've been removed from online banking. Very sneaky of them.  Going to call tomorrow and cancel my principal and just completely cut ties with them too. Btw, what e-mail address did you use to correspond with them? I will follow up my call with an e-mail so that everything is in writing. This time need to terminate my principal card. Call them on the 3rd Nov and CS say it would took 2 weeks to process. I'm not going to wait for 2 weeks, I send them an email (8th Nov) after 3 working days because I guess there are trying to do same thing to me 1 year ago and I believe they will not be calling. Their response through email it's faster than their call center maybe because I cc to BNM. Someone call me 1 or 2 days later to follow up with my email and yesterday received their cancellation letter through email. email address:- customercare@ambankgroup.com, bnmtelelink@bnm.gov.my This post has been edited by rapple: Nov 14 2018, 08:45 AM |
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Nov 14 2018, 12:53 PM
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All Stars
12,290 posts Joined: Aug 2006 
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Am waiting for the next statement to see if my cancelled cards are still there, after I called to "re-cancel" the supposedly already cancelled cards....
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Nov 16 2018, 11:36 PM
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All Stars
11,943 posts Joined: Mar 2012 From: Kuala Lumpur 
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cool, my "top up" true visa approved with few clicks from ambank online and a confirm call from ambank. no need doc or whatever.
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Nov 17 2018, 12:19 AM
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#951
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Senior Member
6,483 posts Joined: Apr 2012
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Have checked my eCCRIS report yesterday night and noticed that AmBank credit cards (total 4 cards) has now disappear from my report.
You guys can try to check and see. |
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Nov 17 2018, 10:02 AM
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Junior Member
261 posts Joined: Jul 2015
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for ambank bonuslink card, can we cancel the credit card but maintain the bonuslink for points collection?
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Nov 17 2018, 10:47 AM
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Staff
72,826 posts Joined: Sep 2005 From: KUL
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QUOTE(sj0217 @ Nov 17 2018, 12:19 AM) Have checked my eCCRIS report yesterday night and noticed that AmBank credit cards (total 4 cards) has now disappear from my report. Mine is still not. You guys can try to check and see.  |
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Nov 17 2018, 11:17 AM
Show posts by this member only | IPv6 | Post
#954
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All Stars
17,510 posts Joined: Feb 2006 From: KL
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QUOTE(sj0217 @ Nov 17 2018, 12:19 AM) Have checked my eCCRIS report yesterday night and noticed that AmBank credit cards (total 4 cards) has now disappear from my report. You guys can try to check and see. QUOTE(fruitie @ Nov 17 2018, 10:47 AM) Mine is still not. mine gone too. u guys can try email them after card cancellation to confirm cancellation and to remove from ccris as well as to update not to receive any promotional calls from them anymore. |
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Nov 17 2018, 12:27 PM
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Junior Member
50 posts Joined: Apr 2006
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Can i ask how TRUE Visa rebate is calculated? From 1st of the month till next month? Or from statement date to statement date?
I just received my 1st statement on 12th Nov. I top up Bigpay on 18th Oct and 1st Nov as well. No cashback reflected in my statement. Tq sifu for clarification. I am new Ambank CC user. |
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Nov 17 2018, 12:47 PM
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All Stars
18,433 posts Joined: Oct 2010
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QUOTE(peri peri @ Nov 16 2018, 11:36 PM) cool, my "top up" true visa approved with few clicks from ambank online and a confirm call from ambank. no need doc or whatever. Did they said how fast u can get the card n can collect at branch office? |
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Nov 17 2018, 06:00 PM
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Senior Member
4,672 posts Joined: Nov 2016
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QUOTE(klsooo @ Nov 17 2018, 10:02 AM) for ambank bonuslink card, can we cancel the credit card but maintain the bonuslink for points collection? Of course, ur BonusLink Points are in ur BonusLink account, not with AmBank. |
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Nov 19 2018, 12:24 AM
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All Stars
11,943 posts Joined: Mar 2012 From: Kuala Lumpur
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QUOTE(MGM @ Nov 17 2018, 12:47 PM) Did they said how fast u can get the card n can collect at branch office? in phone, they mentioned 3 days after received sms approval. by snail mail as claimed. |
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Nov 26 2018, 03:05 PM
Show posts by this member only | IPv6 | Post
#959
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Junior Member
51 posts Joined: Nov 2014
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QUOTE(cbkl @ Nov 17 2018, 12:27 PM) Can i ask how TRUE Visa rebate is calculated? From 1st of the month till next month? Or from statement date to statement date? Top up bigpay on 10 October and 4 November on True Visa, so far no cash back as well. Statement date on 3th. Anyone managed to get the cash back?I just received my 1st statement on 12th Nov. I top up Bigpay on 18th Oct and 1st Nov as well. No cashback reflected in my statement. Tq sifu for clarification. I am new Ambank CC user. |
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Nov 26 2018, 03:43 PM
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Senior Member
4,232 posts Joined: Apr 2011
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QUOTE(Exceet @ Nov 26 2018, 03:05 PM) Top up bigpay on 10 October and 4 November on True Visa, so far no cash back as well. Statement date on 3th. Anyone managed to get the cash back? I haven't got cashback in Nov (for October), yet. |
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