me too! no cashback yet on bp true visa, previuosly got

True Visa cashback for my Shopee transaction in Oct is not in yet.
Normally it's in by 19th-25th of the following month

Received Ambank True cash back yesterday..

Are you sure not related to the CCRIS?
The CS must be newbies one, impossible credit card is nothing related to the CCRIS.

If I'm not mistake, if drop email to BNM, I guess BNM won't be any respond. Am I right?
Unless you need to fill in the BNM complaint form (together attached) towards the particular bank, then BNM will take action towards the bank.
Correct me if I'm wrong.. Because I get info from one of the forumer in here also say it's not the same method like telco complaint unit (mcmc)..

There's no form to fill in for BNM. No, they will reply via email. Tried many times and all solved well.

cuz it is not even related to CC

suppose to be this one

http://www.bnm.gov.my/documents/forms/comp...m_bank_2016.pdf

Yup, finally in on 26 Nov

That one is called "threatening" to the bank with cc BNM.. Of course they will solve as fast as they could, else will kena penalty..
You mean "they" referring to BNM reply to you or the respective from bank?

Ya, I remember this form.
Kinda waste paper need print out and fill the form by handwritting. And then need scan copy submit back by email..

Yeah, what a relief
I thought no more cashback for BigPay top up

First time seeing this form for me but never filled in before.

BNM will reply me indirectly as in copy me in the email to get banks to reply to me.

Wow, that's the first time heard..
I previously email to cimb and cc bnm.. Nothing reply at all.. OR maybe that time is previous government..

Nothing related to politics. My experiences were during previous government by the way.

fuyoh, this ambank wont barge to grant me rm25. die die say unable. not the time yet to terminate

i cancelled Signature WMC and VI recently, didn't get any offer neither.

did u try to cancel and get retention dept to call back?

After complaint for almost 2 weeks, finally received call from Ambank saying that they already remove my credit card from my CCRIS report and the report will be update before December 15th

hye guys. one question. for platinum m card, the annual fee is charged early or at the end of the year?

Still nothing for me, not even a call. I just wrote an email to BNM and CC-ed AmBank to voice out my dissatisfaction against AmBank. Enough is enough, after almost two months, seems like they took my complaint lightly.

I will not even consider to get my WMC and VI from them anymore. Wanna totally cut tie with this bank.

On your card's anniversary month.

This post has been edited by fruitie: Nov 28 2018, 08:25 PM

I email them no respone , so i went to FB make complaint and ask them is it so difficult to update customer ccris report after cancelled your bank card. And I told them if i still not getting any answers by this week i will make a complaint to BNM. They pm to ask my details and finally called me today. I think if I dint say I will complaint to BNM they won't even bother to call me.

I have enough with them. Luckily today got a bit of time, so shot BNM an email. Since they think I'm easily fooled with, they are wrong.