Not enough info to judge
If 2 or 3 minutes then understandable , more than that the customer is an ass hole

Rider problem.

Grab / Uber is NOT a limo service. They will not wait for anyone.

I usually book only when I am at the pick up point.

I don't like propel mess with me. I also don't like mess with people.

my principal is simple.

you don't trouble me I don't trouble you.

8.01 arrived
8.05 ask to wait at lobby
8.06 ask for rebook

so someone booked a grab at one giving time without being ready, you thought that grab driver your bf/hubby ka?

8.01 arrived
8.05 ask to wait at lobby
8.06 ask for rebook

Kek. Want cheap and affordable yet expect driver to wait for them macam limo instead of the other way round.
Next time book when you are already there and ready to leave.

ask ppl wait wait wait

no courtesy to tell drive to wait how long

kns grab shud ban the rider

Lol u are wasting driver's time, he may earn more by picking other riders in the waiting time frame

and let driver wait for 5 minute is too over.

can see the first message is 8.01

dont see the problem

wait. PLATINUM.

What is that?

that's is one of reason I give up driving Uber....too many these type of riders....

Last time still ok, Uber will charge the riders after 2 min, and paid it to drivers, now no more.....

kena once, waited 20 min, cibai betul

Rider is the one thats stupid. IF the whole day he wait for 12 customers that has 5 minutes waiting time, he lost 1 hour already. That could be his lunch & dinner time.

This post has been edited by netmatrix: Oct 1 2017, 04:53 PM

Dah ready baru book la. Jibai rider

she ask what type of service is this..?

cheap service loh

rider not dare to show the 8:01 msg ?

too smart for a wrong reason.

7.45 arrived
8.01 Are you ready yet?
8.05 ask to wait at lobby
8.06 ask for rebook

is that amoi or awek?

JH333? how old is this car already? 20 year old?

rider bodo

Not every1 think like u...
I meet alot ppl in marehsia tat thinks every1 owes them 500k

Driver bodoh

Taxi will wait for me that 5 minutes

most grab drivers that I talked to, it happened with most college students.
millennia have no common sense n respect for other.

if you are not ready, please don't book. don't be a prick.

Triplet number, highly likely he rolls the number to new car.

I guess u duno how grab system work?

Rider bodo

rider is wrong
but anyway..

u become uber driver is because u have extra time to waste to earn extra money.
what is 5 minutes delay la as if ur time too precious that 5 minutes make u waste so much money is it?
consider it as courtesy

Seems like it is a 3 minutes wait only

I think grab is missing a trick here. Just start activating a pre booking fee is the rider asks the driver to wait. Like how the taxi meter is running.

Imagine if that happens to the same driver 12 times a day, he would have lost 1 hour of precious time.

Duno wor. The driver get more money waiting for rider? Even before pick up?

5 minutes wait, the driver could have done 1 more ride in the 5 mins (short trips la) and earned more rides for more incentives

and 5 minutes wait is alot, if its me i will be angry also, the driver good enough to come to his house and wait at lobby, but he make driver wait summore, thats too much la, dont book when u are not ready la

every time i book grab or uber i make sure i reach the pickup point first or be fully prepared before booking, giv ppl chance la, ppl earning money oni

i've been in such situation b4.

being a hail ride user, i know sure need to wait for ride, sometimes up to 20m.

got once, i book from home, but i pur pick up address at bus stop near my house, coz i dun wan them to know my address.
so as usual, i book while i at home, then when get driver edi, then i will walk to bus stop, which is less than 5m away, 1m if i run.

this driver was 3-4m away, according to grab app.
i put a msg, "i'll be there in less than 5m".
the driver reply, "i dont wait, pls rebook when u're ready".
i was like, wtf man....
i straight away reply, "u're not even in the area yet. if u wan cancel, go ahead & cancel it urself".
then i keep waiting until he eventually cancel.

Princess Syndrome.....U think grab is ur personal driver ah....ptui...

U think Time is Money apply to u only ar....Time is Money also applicable to driver lar...

Bodo punya betina

This post has been edited by jacy5: Oct 1 2017, 05:37 PM

maybe u missed the fact that i said rider is wrong.
but there is what u call being courteous to client.
maybe the client got pressing problem to settle in 5 minutes, maybe he slipped while walking, maybe couldn't lock his door, anything..
the way he replied just 'rebook' is a bit rude la.

must be quite enjoyable for someone to wait for you.

GF did this also will angry, apatah lagi ts

obviously this wimin bodo. can see the comment section or not?

Why cut the girls name? I wanna go her fb and tell her she got princess syndrome

Give and take. You're gonna face shitty days once in a while.

On hindsight, driver could be more courteous while rider should have notified the driver earlier.

This post has been edited by :3mushy:3: Oct 1 2017, 05:41 PM

Cherryx

the rider's fault of course....if 1 rider waste me 5mins if bladdy 10 wasted averagely 5mins that's like almost 1hour which i can have a quicky meal and pissed already

not to mention if it's a MP slot that's like RM58 wasted

Byk je shit riders mcm ni kat msia.
I am both driver and rider & I know how's the feeling when u have to wait for other ppl more than 5 minutes.
Please treat other ppl's time with respect like how u want others to respect u.

He waited at least 5 mins.

What sort of ass hole customer was that?

old plate maybe...

tarak tau got link to fb...

Wow, u must be one-of-a-kind penyabar punya driver.
If it was me, I already cancel the request if have to wait 20 mins.

Grab and Uber has this user guideline, don't let your driver wait.

This one i need to side with driver, grab is not ur personal driver why need to wait u , unless you tip la.

Bodo typical bodo rider

book only after u r ready

5 minute wait ...should be charged

Grab can change term and condition

Coz Uber said they will charge rider for waiting fee mar....manatau kena tipu

If i need my driver to wait, i will msg/call the driver that please wait for me and i will give you some tips. At least the driver emotion will balance a bit, and i got the driver ready to fetch me. Win-win for both side. At least the driver won't feel like we are taking advantage of them.

Women always right

So now grab car become taxi driver...hehehe

Last week I book grab..unfortunately my location was wrong, I never bother to look the location.. the location differ by 200 meter..

Lucky I check the movement of the car seems wrong.. I text this driver informing he at wrong location..

Later when arrive he very angry ask me whether I know how to use grab app or not..hahaah

I met this kind of prince/princess EVERY TIME I drive.

already clicked I AM HERE button

message him/her tell the customer I am already at the lobby/ in front of the house

1-2 minutes no reply.

after that I give a call. also no reply

on the 6th minutes then slowlllllllllllllllllllly get out from the lift/house

times wasted waiting for this prince/princess : >6th minutes

Frankly speaking, many people don't respect other people's time

We also got our own KPI.

--------------

Rules of thumb : ONLY BOOK if you are ready at the lobby/front door/bus stop/etc

NEVER BOOK when you are not ready yet. as in you book while you are having your breakfast/lunch/dinner/make up/having sex/whatsoever

Bro, at certain location, for example you are located at the Pyramid Main Entrance and you gave the Pyramid H&M entrance is quite far.

you don't expect the driver to make a big U turn ( in this case more than 3KM u turn ) just because you gave a wrong location right?

or you don't want to walk that far also right?

Wise indeed.

Sometimes just a simple sorry is enough lah. we all know sometimes we got our problems too.

but treating others like ah mat is like.....

I always kana. customer not on time is one thing, already masuk ask me to drive faster since he/she is late for class/work

f.o. lah. normally I just ignore .

Confirm rider is wrong. I am normally waiting for driver to arrive to pick me up. Not the other way round.

Normally women like to make drivers wait. Idiots

obviously is your fault. they just follow your booking location. just because u did wrong a kena fark then u blame them becoming like taxi. good logic

Hire own full time driver la.

Wimminz problem ni

here is a real life example:
dropping passenger in Sunday Pyramid. Upon approaching, received a new request pick up at Sunway Pyramid. Accepted. and within 2 minutes I already arrived. call the passenger, she was caught be surprised. luckily she was already at the entrance if not I would not have waited for her. it is impossible to wait as well. sure kena horn and shoo by the security guard.

so please book only when you are ready to enter the car.

ah... the Master has spoken.

maybe cant wait & have to leave due to blocking others,

or pak guard starting to get annoyed ,

or cant make a turn back due to road congested,

or going round the block is a hassle

or he got a premonition this ride woundnt get a five star rating, bad vibes i guess

agree .

most women don't drive others or do grab, in Malaysia there are still very few... so most women only know what it likes to be Rider, not driver. that's why they don't know how grating it is sit in the car waiting for them while there is no meter running..

true. sunway pyramid is non wait place.
those people never think of others condition and the place condition. want fully use up people.

your last statement make sense.

you guys realise that this driver is a platinum rank driver?
look at the pics again. 49 5 stars rating out of his 50 rated trips. is a feast hard to achieve.

I got better, guy book near TRX mrt in bukit bintang side.... drive there, call.. he says he is in Zouk... which is on the Opposite side of Tun Razak highway....
saya sorry sorry but still waited minute for him to cancel. including the time I drive there and find/call him wasted about ten mins. that makes a difference when you are chasing incentive.

once on Friday night I manage to ask the police there nicely that I just received a booking... he was kind enough to let wait one minute further down the main entrance.

male passenger also like that lah. in fact my male customers who late are like 7/10 ratio.mostly students.lack of etiquette .

Only people with like-minded selfish mentality would back the rider in this case. This is the same kind of people who tell you they are "on the way" when they've yet to leave their homes.

the scary thing is this person is willing to ask for another person to lose his livelihood because she was cancelled on... I wonder if her bosses treat her like that how she feels

Most ppl who think they have the rights & power, wouldn't care much about that as long as they feel satisfied.
But, let's see their reaction if the same shit happens to them like their boss firing them.

That's why. No empathy towards others.

Then go find a taxi who can charge u the same low fare like grab. Dont be a bodoh yourself.

U call Taxi ada Rm2 surcharge. Grab ada? Uber ada?

Uber driver do call me when ever cannot find me.
the location always an issues..

I also don't know where am I to pin point on the map..

Pro active ..

Btw mana link? Sure alot white knight

Haha ask them 2 drive and role reversed then only they know🙄🙄👊👊

Yes masta

So true as fk🙄🙄👊👊

compared her attitude with another male rider I fetched last week...we were chatting about feedback rating
.. he mentioned he always give 5* because he understands we are all just trying to cari makan... so who is he to give bad rating that will affect our rice bowl!? after all he said, he's not paying for a limo also.

damn rider should be banned from use any grab services!
Dah ready baru book la fukken pos and don't expect people gonna wait for you.

I propose grab/uber add penalty from time driver arrived <> start journey.
Above 5 minutes +RM1

Take taxi la bodoh.

rider salah!! sometimes, it is not easy for the driver to just simply park and wait. silap silap, driver will kena saman. never call em when belum siap...

Yeah sure can believe Malaysians with their "on the way" mentality

based on my experience using Uber and Grab, you can drop the pin exactly at your current location

Best thing is if you are unsure, just message the driver and let him know your landmark just after you booked . most driver can accommodate your request as long it is reasonable.

This post has been edited by JimbeamofNRT: Oct 1 2017, 08:19 PM

Very obvious the very first message show 8.01 driver arrived

While cb rider went missing

Kek

What u get is cancellation fee lah after waiting 5 minits. The problem is uber prohibits u to slide the timer trip before rider enter vehicle.

Nevertheless this point is pointless because the issue here is grab driver who cannot charge by time bcoz all fare is fixed.

All these kind of people full of excuses to cover their ass one

deswai public transport will never succeed in malaysia...

rakyat so problematic...

if flying, ask the flight to wait?
did they ask the LRT to wait?

i bayar cukai lor
i pay for the service lor

Normally their " on the way " is true.

when ever driver already stated I AM HERE at the lobby/bus stop/ guard house , the customer will simply slowly walk out from their condo to the lift, have to wait for a while, then walk through the lobby while the driver patiently waiting inside the car.

then during the ride the customers will urge the driver to drive faster because he/she already for class/work

haiyoh tomorrow sure will meet this kind of customers again

Typical wimmen trying to show their superior side

i prefer driving though

i dont know, i've never took much public transport.

even for trips i'd rather rent a car

what happens when people keep on parroting 'customers' always right' without knowing their rights.

actually how accurate is the gps pin point for uber and grab? let say i don't pick any known landmark and just book directly using the gps pin point where i located. can the driver find me? always scared i gave wrong location lol.