Wise indeed.

Sometimes just a simple sorry is enough lah. we all know sometimes we got our problems too.

but treating others like ah mat is like.....

I always kana. customer not on time is one thing, already masuk ask me to drive faster since he/she is late for class/work

f.o. lah. normally I just ignore .

here is a real life example:
dropping passenger in Sunday Pyramid. Upon approaching, received a new request pick up at Sunway Pyramid. Accepted. and within 2 minutes I already arrived. call the passenger, she was caught be surprised. luckily she was already at the entrance if not I would not have waited for her. it is impossible to wait as well. sure kena horn and shoo by the security guard.

so please book only when you are ready to enter the car.