I am GrabAlpha (recruiter), all the info below are basic knowledge of how to be a GrabDriver.

Grab (formerly known as GrabTaxi) is a technology company that offers wide range of ride-hailing and logistics services through its app in Southeast Asia, specifically in Malaysia, Singapore, Thailand, Vietnam, Indonesia and the Philippines. As of July 2016, the number of drivers registered in the network was over 350,000, and the Grab app was downloaded onto more than 19 million mobile devices across Southeast Asia.

How to be GrabDriver?
Sign up here: https://www.grab.com/my/driver/car/
Ensure that you have taken picture of your IC, Driving License, your personal face picture, and Latest Car Insurance Policy (your name must be stated in the policy) for upload purpose.
Or
Sign up with GrabAlpha (specialise on recruiting new driver. Does not need to go to GC centre for verification and training) (usually training will be provided face to face or in whatsapp group)

Driver rules of conduct, How to use the driver apps, Driver manual, video presentation will be given once registered.

Driver Eligibility
-18 years old and above
-Full Malaysian license (no ‘P’) + Malaysian IC
-Car manufacturing year 2008 or newer, minimum Myvi/Axia (economy) (effective from 20/11/2017)

Rejected Car List


Eligible cars for 6-seater


Eligible cars for premium


GC Driver Penalty Guideline
Warning

3 Days Suspension

5 Days Suspension

Banned



Weekly Earning Structure for existing GrabCar Driver (page will be updated every Sunday 10.30pm)




Payment Process
Weekly Payment Cycle: Mon 12:00 am – Sun 11.59 pm

Incentive Payout: Directly topped up to your Credit Balance by Wednesday

Credit Balance Cashout: Excess of RM150 (Auto) as of Tues 11.59pm

Cash Balance (GRABPAY) Cashout: Manual (before end of cycle). Minimum RM10.

Final payout: bank transfer to your account/3rd party every Friday.


Weekly Driver Statement
Week in Review: Breakdown of Payout - Cashout amount, Incentives, and Referrals. (Email will be send on Thursday)

Bank Statement: Directly from Maybank2u to your email notifyingyou of the transaction. (Email will be send on Friday)


GrabCar Contact
General support line (24-hrs): 1300 80 58 58

Payment related: gc.my.payments@grab.com

Add second car or upgrade to MPV: admin.my@grabcar.com

Other GC issues: support.my@grabcar.com

Update documents such as insurance covernote : https://grabcarmalaysia.formstack.com/forms/gc_update


Frequently Asked Questions
https://docs.google.com/document/d/1oM51_ky...VbQ/mobilebasic

I recommend to install this apps if you are using Android phone. It is created by me. The apps have incentive structure for different cities, the contact number and email of Grab.
https://play.google.com/store/apps/details?...grabregmy&hl=en

This post has been edited by doraemonkiller: Nov 20 2017, 07:25 PM

Klang Valley and Negeri Sembilan


Back to Back job (B2B)
- You might get second trip request even you have not drop off the first trip passenger. Just accept it and Grab will inform second trip passenger you are dropping off the first trip passenger. The second trip pick up location usually are very near or same location with the first trip drop off location.

GrabShare
- You might get 2 matched trips at the same time. Both trips passengers want to go same direction or same drop off location. So 2 passengers are only allowed on each trip. It will be either 1+1, 1+2 or 2+2 passengers.

GrabAlpha
- It is selected by GC for recruiting new driver in easier way.

Grab AllStar
- Check here https://graballstars.com/
- More benefits for full time driver.

Grab Ambassador
- Opt in Grab Ambassador to get 20% commission deduction.
- Cannot have competitor driver app in your mobile phone.
- Register Grab Ambassador here: https://grabcarmalaysia.formstack.com/forms...tives_structure (only open from Monday to Wednesday every week, only need to submit 1 time)

Grab Associate
- 25% commission deduction.
- For drivers who want to keep competitor driver app such as Uber Driver.

Hour Guarantee Incentive Programme
- Acceptance rate at least 80%.
- Rating 4.7 or above.
- Good for full time drivers who want to maximize income.

Grab-Flexi Incentive Programme
- RM5 minimum fare guarantee.
- RM6 minimum fare guarantee if achieve 50 trips per week.
- Other incentive (check from the website or driver apps)
- It is created for drivers who do not want to opt for hour guarantee incentive.

Grab-Pro (no longer available since 9th Oct 2017)
- Acceptance rate need at least 88%.
- Hour guarantee incentives.
- For drivers who have competitor driver apps.

Platinium Partner (no longer available)
- Priority Allocation as reward.
- Useful for full-time driver.
- Can get ping easily I believe.
- Enjoy Grab Auto benefits up to 50% (normal 30%)

Grab Ka-ching (no longer available)
- Purchase more credits with lower price.
- Good for full time driver.

Grab Hitch (no longer available) (removed on June 2017-before Hari Raya)
- Good for inter-state trip. Example Penang to KL.
- Able to get passengers from whole Malaysia.
- No need to pay commission to Grab.
- Toll bear by driver.

GrabFleet (no longer available from Septemper 2017)
- GrabFleet was created to increase the quantity of full time drivers in the market.
- It is only for full time driver.
- There is target base on the fleet. Most of the fleet require driver to work 60 hours and complete 105 trips per week.

Unofficial facebook page: https://www.facebook.com/groups/228808344228757/

This post has been edited by doraemonkiller: Oct 21 2017, 09:52 PM

Thread 1: Grab Driver Resource Centre & FAQ

Thread 2: GrabCar Discussion V2, Info and FAQ




This post has been edited by doraemonkiller: Aug 14 2017, 12:41 AM

I think so. Never check because normally 1 week I drive less than 50 trips.

part time or full time also can get incentive of pro or ambasaddor

Please check your PM.

where u get this chart?

Better call CS to remark. If she did many times sure will get ban.

No such thing.

https://www.grab.com/my/blog/driver/car/gra...egeri-sembilan/

Hour Guarantee incentive at least daily 80% AR and no daily CR requirement. Sure incentive players will cancel a lot high fare job lol

Yes. Can change later.

You can change phone by login with the same gmail.

Anyone interested to have Grab Car sticker (Grabcar Rewards) on his car can pm me. Grab will pay RM1,050 for 3 months (RM350 per month). Only for Grab Ambasaddor who drive at least 140 hours per month. It only take about 45 minutes to add the car sticker.
Only for Bezza, Alza, Myvi (Old/New), Almera, Saga (Old/New), Vios (Old/New), City (Old/New), Persona (Old/New), Exora.

FIRST COME FIRST GET (NEED 30 cars)(Klang Valley and Negeri Sembilan only)

This post has been edited by doraemonkiller: Nov 7 2017, 09:17 PM

Private mesg me

Anyone have issue for pick up location distance too far for this 2 days?

3.3km is acceptable

I will meet SPAD tomorrow. Please let me know your suggestion you wish me to forward in the link below.

https://forum.lowyat.net/index.php?showtopic=4455195

This 1 I agree with you.

Guys. Those with car year 2008-2010 can be register for Grabcar now (this month).

How much u transfer? Not only happen to you. Alpha driver also kena.

"latest info, start Jan 2018 all drivers will hv to pay RM150 to buy SPAD drivers card, one card per app, eg. if you have 2 apps ie. Grab & Uber then you need to pay for RM150x2 per year"

saw this info from my whatsapp group shared by one of the driver