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Unifi Official TM UniFi High Speed Broadband Thread V32, Enjoy Your Speed Upgrade

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lyc1982
post Nov 22 2017, 02:24 PM

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QUOTE(soonwai @ Nov 22 2017, 11:01 AM)
Changed because I reported the PSU for my old BTU rosak. Actually it already spoil months ago. Should have done this before I applied for the RM10 upgrade.

Anyway, RM10 upgrade for 50-100, I believe TM will change BTU if you're have one that's FE and router if you have a really old one. That's why I bring back out my old DIR-615. which btw works just fine on 50mbps.
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do update us here once the technician goes to your house and replace any equipment, i am currently using ac1200...not sure can support 100Mbps or not

QUOTE(yeelong @ Nov 22 2017, 02:10 PM)
yesterday enrolled the upgrade. still waiting for email confirmation. according to TM, it will take at least 7 working days for the process to complete.
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same here...7 working days while waiting for email confirmation
kelvin988
post Nov 22 2017, 02:36 PM

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QUOTE(fkinmeng @ Nov 22 2017, 02:23 PM)
Got coverage but how to know if got available port?
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pm me, i check for u
brianklc
post Nov 22 2017, 02:39 PM

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QUOTE(soonwai @ Nov 22 2017, 02:12 PM)
Still waiting patiently. Lucky it wasn't today cos right now TNB down.

What BTU do you have now?

Is there anyone here who submitted their RM10 upgrade via 100 call and already have a gigabit BTU? Have you got the upgrade?
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U stay sg long? Mine is Huawei BTU.
zombie777
post Nov 22 2017, 02:41 PM

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went to tm upgrade from 4mpbs to 30mbp unifi rm139 promo. i have question. is it jumbo pack free for 12month only instead of 24month same as unifi contract?
thugs
post Nov 22 2017, 02:53 PM

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for existing users who upgrade say, Unifi Lite 10mbps to Unifi Advanced 30mbps for additional RM10/month, do u all get dect phone + hypp tv?
Ben Ling
post Nov 22 2017, 02:54 PM

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Have anyone gotten the upgrade of RM10 through 100 ?
westlife
post Nov 22 2017, 02:55 PM

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most of you who are on RM179 (Thank you suprise) had upgraded to 100Mbps at rm10 extra already?
yeelong
post Nov 22 2017, 02:57 PM

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QUOTE(thugs @ Nov 22 2017, 02:53 PM)
for existing users who upgrade say, Unifi Lite 10mbps to Unifi Advanced 30mbps for additional RM10/month, do u all get dect phone + hypp tv?
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i was from VIP5, already got dect phone and hypp tv. then free upgrade to 10mbps and now just enrolled bananza upgrade RM10
lyc1982
post Nov 22 2017, 03:02 PM

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QUOTE(westlife @ Nov 22 2017, 02:55 PM)
most of you who are on RM179 (Thank you suprise) had upgraded to 100Mbps at rm10 extra already?
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mine still waiting for 7 working days or email confirmation
MGM
post Nov 22 2017, 03:02 PM

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QUOTE(thugs @ Nov 22 2017, 02:53 PM)
for existing users who upgrade say, Unifi Lite 10mbps to Unifi Advanced 30mbps for additional RM10/month, do u all get dect phone + hypp tv?
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Will get hypptv STB but not cordless dect phone
widget
post Nov 22 2017, 03:04 PM

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QUOTE(thugs @ Nov 22 2017, 02:53 PM)
for existing users who upgrade say, Unifi Lite 10mbps to Unifi Advanced 30mbps for additional RM10/month, do u all get dect phone + hypp tv?
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HyppTV and wired phone.
The installer will bring HyppTV box and configure it for you during installation.

For the wired phone, you will have to redeem it from TM Point.
They will redeem 3500 point from your existing TM Rewards point.
The counter lady told me the DECT phone is only for those who subscribed to Rm199/month or above plan.

man
post Nov 22 2017, 03:09 PM

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QUOTE(brianklc @ Nov 22 2017, 02:06 PM)
Guys, anyone got their upgrades fulfilled? For those that submitted their upgrade of RM10 via 100 call.
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upgraded. but still haven't restart my modem
zwanvedder
post Nov 22 2017, 03:12 PM

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-deleted-

This post has been edited by zwanvedder: Nov 22 2017, 03:13 PM
brianklc
post Nov 22 2017, 03:13 PM

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QUOTE(man @ Nov 22 2017, 03:09 PM)
upgraded. but still haven't restart my modem
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Whn did u call them?
zftrans
post Nov 22 2017, 03:19 PM

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i just called to upgrade mine bonanza rm10.

i am OG unifi customer from VIP 5 then got free upgrade to VIP 10.

they said will take 7 working days for it to complete and wait for email
DeadmanX
post Nov 22 2017, 03:19 PM

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QUOTE(fkinmeng @ Nov 22 2017, 02:23 PM)
Got coverage but how to know if got available port?
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-You can check from the link I gave
-Sent TM your info and get notified (also from the link)
-Call 100
-Go to TM Point

*see attachment
if you don't see that, you're fine

This post has been edited by DeadmanX: Nov 22 2017, 03:23 PM


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thugs
post Nov 22 2017, 03:20 PM

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QUOTE(thugs @ Nov 22 2017, 02:53 PM)
for existing users who upgrade say, Unifi Lite 10mbps to Unifi Advanced 30mbps for additional RM10/month, do u all get dect phone + hypp tv?
*
Thanks all for the feedback. Seems like the Bonanza (new customer) promotion and the +RM10/month (existing customer) promotion, the difference is the dect phone extra for new customer.

TM.... rclxub.gif
man
post Nov 22 2017, 03:23 PM

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QUOTE(brianklc @ Nov 22 2017, 03:13 PM)
Whn did u call them?
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Friday
akky
post Nov 22 2017, 03:25 PM

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anyone with UniFi Lite 10Mbps (Thank You Campaign 2017) paying 149, succeed to upgrade to any better plan? Mind to share on what's in the new plan?
Speechless when trying to check with Live Chat support. Talk like no talk
bennedict82
post Nov 22 2017, 03:48 PM

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Most important you must visit different TM Point. Some TM Point will tell you cannot downgrade from RM149 to RM139 Unifi Advance 30M. But some TM Point will do for you directly. Please try different TM Point.

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