My case is very f**ked up
Contractor explanation:Your order from 50 to 100Mb/s is not completed -
Plain and simple, it's TM's fault
TM Provisioning Department explanation:Her - Hello sir, my name is Hana, regarding your case, this has nothing do with the order at all, the order is completed
Me - Then what's the cause of this?
Her - The router does not support 100Mb/s. The port also does not support 100Mb/s
Me - I already explained earlier that the contractor brought a TP-Link AC1200 with him to test and he also tested my own ASUS RT-AC88U which both of them has no problem in supporting 100Mb/s
Me - And what port are you talking about? TM said it's the port on the router
Me - Are you talking about the port in my area does not support 100Mb/s?
Her - No sir, it's the port on the router
Me - Are you talking about the BTU? Because the BTU definitely supports 100Mb/s because it's using Gigabit ethernet port and it's on full FTTH
Her - No sir, as mentioned earlier, it's the port on the router
Me - Are you talking about the router in the hub outside of the house?
Her - No sir, it's the router in your home
Me - What router? I've already mentioned earlier several times that this has nothing do with the home router at all, both of them is capable of supporting 100Mb/s. How many times do you want me to repeat this?
Sakit kepala
