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Unifi Official TM UniFi High Speed Broadband Thread V32, Enjoy Your Speed Upgrade

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zombie777
post Nov 13 2017, 05:08 PM

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hi.. im currently 4mbps user over 4years. 137 per month. should i terminate n take 30mbps rm139 promo 2year...? or wait another promotion like 30mbps without hytpvv (would be less the price) like before. thanks for advice !
zombie777
post Nov 13 2017, 08:21 PM

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thanks for the respone !! anyway there is another doubt about payment streamyx. i have made bill payment for 6nov. which is i made it 9nov. If i subs unifi and terminate streamyx this month, could i get problem? wondering tm will ask for settle streamyx payment first before terminate.
zombie777
post Nov 15 2017, 02:57 PM

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im going to subs unifi 30mbps promotion rm139 contract 2years end of this month. cant wait !
zombie777
post Nov 20 2017, 04:06 PM

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sometimes i feel i should wait for next year promotion...should i?
zombie777
post Nov 22 2017, 02:41 PM

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went to tm upgrade from 4mpbs to 30mbp unifi rm139 promo. i have question. is it jumbo pack free for 12month only instead of 24month same as unifi contract?
zombie777
post Nov 22 2017, 09:01 PM

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QUOTE(rhytion @ Nov 22 2017, 08:23 PM)
New. RM139. BTU, router, dect phone, HyppTV STB as usual. Will check out account details at unifi.com.my later.
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u choose jumbo pack? is it free for 24month or 12month?
zombie777
post Nov 23 2017, 03:16 PM

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is it difference between jumbo pack and jumbo lite pack??
zombie777
post Nov 23 2017, 04:27 PM

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QUOTE(xernix @ Nov 23 2017, 04:24 PM)
Done upgrade from Unifi Lite 10mbps to 30mbps (add rm10)

My package does not have free voice call.

My Hypptv previously was Jumbo Lite now upgrade with to Jumbo Pack. If I have Aneka previously I might receive Aneka + Jumbo same as other forumers. Damn, I should have stayed with Aneka and not change to Jumbo Lite previously  cry.gif

And discount is perpetual.

[attachmentid=9368855]
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what diffrence between jumbo lite and jumbo pack?? and both of them how about contract n price?
zombie777
post Nov 23 2017, 04:36 PM

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QUOTE(xernix @ Nov 23 2017, 04:29 PM)
Jumbo lite is handicapped version of Jumbo Pack. Does not have Sports channel and a few other channels like TVN etc. Same price as Aneka, Varnam & Ruby
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is Jumbo lite free of 24month same as unifi contract? or 12month?
zombie777
post Nov 26 2017, 01:15 PM

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how much technician charge for installation? they will come on 28.11.. cant wait for it..
zombie777
post Nov 27 2017, 10:25 PM

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my installation should be tomorrow. after i got sms from hq gave me an installer number. i make it a call and he said he from kl not jb, they put wrong in system and asked me to call 100 make a report as well. damn.. i hope tomorrow could be done..perhaps..
zombie777
post Nov 28 2017, 12:26 PM

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got my unifi today.. no charges from installer.. that hyptv channels kinda boring.. haha.mybe im gonna buy android box.
zombie777
post Nov 28 2017, 12:29 PM

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QUOTE(outpace @ Nov 28 2017, 12:28 PM)
Did they charge you for cable connector (head) or cable or anything?
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nope.. 0 charge.. rclxm9.gif
zombie777
post Nov 28 2017, 12:56 PM

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QUOTE(lyc1982 @ Nov 28 2017, 12:39 PM)
android box ftw
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any suggestion android box series? im 30mb user.
zombie777
post Nov 28 2017, 04:30 PM

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QUOTE(sHawTY @ Nov 28 2017, 02:56 PM)
My case is very f**ked up

Contractor explanation:
Your order from 50 to 100Mb/s is not completed - Plain and simple, it's TM's fault

TM Provisioning Department explanation:
Her - Hello sir, my name is Hana, regarding your case, this has nothing do with the order at all, the order is completed
Me - Then what's the cause of this?
Her - The router does not support 100Mb/s. The port also does not support 100Mb/s
Me - I already explained earlier that the contractor brought a TP-Link AC1200 with him to test and he also tested my own ASUS RT-AC88U which both of them has no problem in supporting 100Mb/s
Me - And what port are you talking about? TM said it's the port on the router
Me - Are you talking about the port in my area does not support 100Mb/s?
Her - No sir, it's the port on the router
Me - Are you talking about the BTU? Because the BTU definitely supports 100Mb/s because it's using Gigabit ethernet port and it's on full FTTH
Her - No sir, as mentioned earlier, it's the port on the router
Me - Are you talking about the router in the hub outside of the house?
Her - No sir, it's the router in your home
Me - What router? I've already mentioned earlier several times that this has nothing do with the home router at all, both of them is capable of supporting 100Mb/s. How many times do you want me to repeat this?

Sakit kepala rclxub.gif
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hahahahahahah
zombie777
post Nov 29 2017, 03:01 PM

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QUOTE(#Victor @ Nov 29 2017, 02:26 PM)
Is this normal to receive installation appointment SMS that expect customer to reply within half hour  hmm.gif
CODE
RM0.00 TM : Thank You for your order. Order ID :1-1**********, UniFi Lite 10Mbps - edu , Install date: 02/12/2017 fr 9.30am-12.30pm. Pls reply APPT YES IC/BR/Passport No. or APPT NO IC/BR/Passport No. before 3pm today to confirm. TQ
Today at 2:25 PM

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i got mine before. 3.30pm they sent and asked to rply before 3.00pm. doh.gif

just rply it before tomorrow.
zombie777
post Nov 29 2017, 03:48 PM

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QUOTE(#Victor @ Nov 29 2017, 03:19 PM)
Guess I am lucky received right before and so happen I swipe my phone right before the expiry time? innocent.gif
Btw, just checked with TM, still no installer assigned for my order number even tho I replied.
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after that u will get another sms with installer number phone. u should call that installer to comfirm. mine got problem before. after make a call. hes installer from KL not JB. doh.gif
zombie777
post Nov 30 2017, 02:01 PM

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QUOTE(halfdevil @ Nov 30 2017, 01:50 PM)
I now still on phone call 100 which the lady said can remove the free call feature to reduce the price from 149 to 129.
She redirect me to the department incharge it but on hold for 15 mins already still no one pickup.
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can remove the free call? is it can remove during under contract?
zombie777
post Nov 30 2017, 03:31 PM

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QUOTE(AndrewGKX @ Nov 30 2017, 03:26 PM)
i get the speed upgrade ytd why i didn't get jumbo pack ?Vip 10 to UniFi Advance 30Mbps - RYE 2017
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as shown.. mybe u already selected ruby pack.
zombie777
post Nov 30 2017, 03:37 PM

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QUOTE(AndrewGKX @ Nov 30 2017, 03:32 PM)
cant get both ?
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as i know... we can choose 4 difference pack. aneka,ruby,varnam & jumbo lite

This post has been edited by zombie777: Nov 30 2017, 03:38 PM

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