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Unifi Unifi Lite 10Mbps Brotherhood -- v3.0 --, Incoming RM99 package!? (Put On Hold)

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kel32
post Sep 4 2017, 07:36 AM

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tether app shown it's using latest firmware.
QOS is disable by default.
iflix totally can't watch but can with mobile data or other wifi.
kevyeoh
post Sep 4 2017, 08:25 AM

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I think the more cost effective option is replace router... ios devices ain't cheap!

QUOTE(kel32 @ Sep 4 2017, 07:36 AM)
tether app shown it's using latest firmware.
QOS is disable by default.
iflix totally can't watch but can with mobile data or other wifi.
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JohnLai
post Sep 4 2017, 12:56 PM

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QUOTE(kel32 @ Sep 4 2017, 07:36 AM)
tether app shown it's using latest firmware.
QOS is disable by default.
iflix totally can't watch but can with mobile data or other wifi.
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Are you using this version?
1.1.1 Build 20170706 rel.65715 (EU)

I don't trust tplink tether app that much.........
snicker
post Sep 4 2017, 01:38 PM

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QUOTE(kevyeoh @ Sep 3 2017, 12:34 AM)
welcome to the club, i think i'm the 2nd person (according to the tm technician who talked to me) who successfully convinced the tm technician this is the valid issue and eventually the tm technician agreed to swap the router for me...there is no solution if you continue to use the AC1200 router, just need to change to other router....

at first they send the installer to check out my issue, for two times, but i persisted and continue to escalate the issue until they send tm technician to my house and check the issue....

if you continue would like to troubleshoot...

don't waste your time do the following:
- enable or disable ipv6
- use whatever DNS you can use, unifi dns, google dns, open dns..all won't work
- change the wifi band
- use the 5Ghz band
- use static ip

i think i troubleshoot a lot already la...no solution....dunno why that router won't compatible with Android phones...tried note 2, note 5, Mi Note, Huawei and also Asus phone, all not working...  smile.gif
bro...this is a valid issue and only happens for AC1200 router and also for Android phone only... really damn annoying, certain website won't work, example you cannot post item at Mudah (no upload) and also if you try to post reply at lowyat forum, i think won't work also...either post or upload attachment, forgot already...but it does impact your web browsing experience....
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I facing same problem like your with 0mb upload speed, however the problem occur only after few days from installation date.
Initially test the upload speed is fina but after few days it occur randomly(Mean sometime get 5mb upload speed some time get 0mb upload speed).


Khan92
post Sep 4 2017, 03:52 PM

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I'm interested to register for unifi lite, can anyone provide me dealer or reseller name that I can contact?
TSmonkeybeh
post Sep 4 2017, 04:00 PM

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QUOTE(Khan92 @ Sep 4 2017, 03:52 PM)
I'm interested to register for unifi lite, can anyone provide me dealer or reseller name that I can contact?
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please refer page 1
mistyblu
post Sep 4 2017, 04:26 PM

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Hi guys. For those who are unaware....
If you were "forced " to subscribe to bundled-in hypptv package Ruby/Aneka/Varnam last time.... you can ask TM to change the hypptv package...
I changed mine fr Ruby to Jumbo Lite thru TM live chat. Took only 2days to change. No extra costs incurred. No effect on Unifi account.
AT least now I can watch something decent on hypptv... 🤗🤗🤗 cheers!
totally_skint
post Sep 4 2017, 05:01 PM

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QUOTE(mistyblu @ Sep 4 2017, 04:26 PM)
Hi guys.  For those who are unaware....
If you were "forced " to subscribe to bundled-in hypptv package Ruby/Aneka/Varnam last time.... you can ask TM  to change the hypptv package...
I changed mine fr Ruby to Jumbo Lite thru TM live chat.  Took only 2days to change. No extra costs incurred. No effect on Unifi account.
AT least now I can watch something decent on hypptv... 🤗🤗🤗 cheers!
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Some one previously said there was a one time RM5 charge to change?
elmond
post Sep 4 2017, 05:19 PM

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QUOTE(totally_skint @ Sep 4 2017, 05:01 PM)
Some one previously said there was a one time RM5 charge to change?
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no more rm5 charge but after my change from ruby to jumbo lite, my credit limit jump up to rm447 (from rm297)
https://www.tm.com.my/unifilite/Pages/asset...niFi%20Lite.pdf
kevyeoh
post Sep 4 2017, 05:36 PM

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From previous update... after you change ... your contract will reset also... did you ask the CS about this as well?

Thanks.

QUOTE(mistyblu @ Sep 4 2017, 04:26 PM)
Hi guys.  For those who are unaware....
If you were "forced " to subscribe to bundled-in hypptv package Ruby/Aneka/Varnam last time.... you can ask TM  to change the hypptv package...
I changed mine fr Ruby to Jumbo Lite thru TM live chat.  Took only 2days to change. No extra costs incurred. No effect on Unifi account.
AT least now I can watch something decent on hypptv... 🤗🤗🤗 cheers!
*
QUOTE(totally_skint @ Sep 4 2017, 05:01 PM)
Some one previously said there was a one time RM5 charge to change?
*
mistyblu
post Sep 4 2017, 09:04 PM

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QUOTE(kevyeoh @ Sep 4 2017, 05:36 PM)
From previous update... after you change ... your contract will reset also... did you ask the CS about this as well?

Thanks.
*
Yes. The CS mentioned hypptv contract changes... n fr what I understand the changes does not affect the Unifi account.

Have not gotten my bill yet, so can't verify the change in credit limit... 🤔
kevyeoh
post Sep 4 2017, 09:35 PM

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If not planning to terminate unifi then ok... else contract reset another 2 years... die lo...

QUOTE(mistyblu @ Sep 4 2017, 09:04 PM)
Yes. The CS  mentioned hypptv contract changes... n fr what I understand the changes does not affect the Unifi account.

Have not gotten my bill yet, so can't verify the change in credit limit... 🤔
*
Cruxs
post Sep 4 2017, 09:37 PM

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everyday need call 100 to troubleshoot problem. damn really sucks service
mistyblu
post Sep 4 2017, 09:59 PM

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QUOTE(kevyeoh @ Sep 4 2017, 09:35 PM)
If not planning to terminate unifi then ok... else contract reset another 2 years... die lo...
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Ya... true true 😊.... that is fine by me as don't think will terminate Unifi anytime soon.
aziz79
post Sep 5 2017, 01:04 AM

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Can i use streamyx stb with newly unifi lite account?
Thanks
Ckmwpy0370
post Sep 5 2017, 09:02 AM

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QUOTE(aziz79 @ Sep 5 2017, 01:04 AM)
Can i use streamyx stb with newly unifi lite account?
Thanks
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Streamyx which uses the copper line, Unifi is using fibre-to-the-home (FTTH) cable.
therefore is different.

Aria72
post Sep 5 2017, 09:20 AM

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QUOTE(kel32 @ Sep 2 2017, 09:55 PM)
unifi lite with TP-Link AC1200 router, wifi through android phone get 0mbps unload compare to 5mbps using lan PC. Anyone manage to solved it?
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i got the same problem like you. i solved it by changing MTU in router to 1492.
Ckmwpy0370
post Sep 5 2017, 09:31 AM

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based on the forum, seems like TP Link AC1200 create a lot of problems to consumers
JohnLai
post Sep 5 2017, 11:33 AM

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QUOTE(Aria72 @ Sep 5 2017, 09:20 AM)
i got the same problem like you. i solved it by changing MTU in router to 1492.
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But kel32 and kevyeoh said changing MTU in the router as I mentioned to them before didn't work. confused.gif
Aria72
post Sep 5 2017, 12:40 PM

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QUOTE(JohnLai @ Sep 5 2017, 11:33 AM)
But kel32 and kevyeoh said changing MTU in the router as I mentioned to them before didn't work.  confused.gif
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works for me. i found out the reason why my android phone get zero upload speed is because of mtu. when i was using streamyx, the mtu on my old dlink router was 1500. when i upgraded to unifi lite, i found out the mtu setting on my tp link router was set to 1480. i tried to set it to 1500 but the tp link ac1200 router can only accept max mtu setting only up to 1492. so i set it to that and it fixed the zero upload speed.

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