thanks, will go n try

https://www.google.com/maps/place/TMpoint+M...33;4d103.874009

now suddenly can upgrade.. so wierd.. haha

i thought this is reseller?
search through tm website, there is only 3 tmpoint listed in JB (pasir gudang, pelangi & skudai)

Reseller but can apply , I was apply rm129 there , and pxxxx gxxxxxx is so so friendly service .

if that's the case, yes, mine is indeed real Hypptv

please update us if u successfully upgrade from lite (129) to bonanza (139)

btw, those upgrading from lite to advance is for fibre backbone only right? or does it apply to unifi lite under streamyx package as well?

As far as i concerned, all unifi package have hypptv everywhere

so that mean can upgrade or not arrrr......
so confius, add rm 10 to get 50mb ler.....
who dun want o.....

How to connect the STB with wifi?? My cannot when connect with wifi.

apply can, but upgrade only can be done via tm point as i understand

Dear Valued Customer,

Thank you once again for bringing this matter to our attention. We write in response to your request pertaining issue.

Bonanza Campaign is a year end offering to new UniFiand Broadband subscribers.

Unifi Advance and Pro for residential and unifiBIZ Advance and BIZ Pro for SME subscribers will enjoy special price for 24 months. On the 25thmonths of subscription the monthly subscription fee will change to the prevailing subscription fee at that time. TM on the other hand shall reserve no obligation from TM to notify customer on the change of subscription fee.

Existing customers can only upgrade to a higher value package. Migrating to same or lower packages is not allowed within contract period. Applicant may apply for this offering under this Campaign via TMpoint, TM Authorized Dealers, Resellers or TM Staffs during the Campaign Period. TM reserves the right to withdraw, cancel, suspend, extend or terminate the offering earlier either in whole or in part and furtherreserves the right to vary, supplement, delete, amend or modify any of the terms and conditions from time to time without prior notice for the Campaign.

The Campaign period will be effective from 1stNovember 2017 until 31stDecember 2017 (“Campaign Period”). However, TM may during the Campaign Period, at its sole and absolute discretion extends the Campaign Period without prior notice to Customer.

Unifi:-
•Residential customer who subscribe unifiadvance and unifipro during this campaign will enjoy special price for 24 months.
•Business customer who subscribe unifiadvance and unifipro during this campaign will enjoy special price for 24 months.

We hope the above explanation revert to your query. We truly apologize for any inconveniences caused. Nevertheless, we would like to express our high appreciation for your patience and understanding.

For further assistance or feedback, kindly visit nearest TMPoint or e-mail us at: help@tm.com.my . You may also contact TM at 100.

Thank you.


Regards,



Nurul Sharida Mohd Shriffudin
Complaint Management Unit,
Customer Service Centralized & State Operation,
Customer Service Management, Telekom Malaysia Berhad

Just got the letter after I complaint thru call 100 last weekend.
So is that mean existing customer (30mb) can add 10Rm to Bonanza package 50mb (RM189)?

Do you think this hypptv connection with WiFi need at least how much speed only can stable voice and video,bro?

SEE like if TMpoint dont gave we update to new plan we can show this email to him?

Yeah...Let see what TM Point going to say.....
Ask my wife go cut the old number and apply upgrade to Bonanza 50mb for just add RM10.
Hope can approve.

we wait for u answer,if u can then we all take this email to show him

Hahaha...OK
Need wait my wife free then can go settle.

I dont know. I thought Dlink DIR 850L WIFI can support up to 300Mbps? Still not enough?

From my humble opinion it is not speed issue since I can watch HyppTV Video On Demand smoothly and no issues at all.