It’s postpaid. You use the service and they bill you later. That is the reason why there is one last bill after you have ported out and this kind of practice isn’t unique to Celcom. If you are using postpaid service, it is the same with Maxis and Digi too.

When you port-out, the outstanding you may see is from your last statement date, which from date of issue, you have up to one month to clear the bill before they bar your line. You could have used the service for a few more days or even weeks after the last statement was generated. That is why there is still one statement you need to clear after you have ported out.

Celcom didn't used to pro-rate the last bill (whole month cycle charged) and there was uncertainty as to how much the final bill was going to be. And they never bothered to reach out to the customer who had just left them to inform the individual whether there was outstanding charges or credit.

So not the same as other telcos.

This post has been edited by tympg: Dec 4 2020, 07:35 PM

Oh yes. It is true that Celcom doesn’t calculate the last bill on pro-rata basis. I however, do not know if thing has changed since because last time I had a Celcom postpaid was in 2016.

However, Maxis and Digi don’t put much effort in reaching out to you either. I was blacklisted by Maxis once after I failed to pay RM12+ for a line I terminated two month earlier last time. The terminated line was registered as a mainline under different account number and in their record, they had my main line (a Digi line) on file and my primary Maxis line was active (well, still active now too). Despite having registered for eBill, for some reason, I never received the bill and nobody called me either. I only found out when I tried to register a new supplementary line for my still active Maxis mainline. So since then, I put a reminder on my phone to follow-up the last bill myself to prevent myself from getting blacklisted unnecessarily again.

So in the end, they are the same. That you have one last bill you have to follow-up yourself because it’s a postpaid service.

This post has been edited by MilesAndMore: Dec 4 2020, 08:25 PM

I just got a xpax sim card to try out the internet rm35 unlimited for 2 to 4 months hope is better then unifi

mobile postpaid. Any tips and ticks you would like to share with me?

Last 2@3 month can use VPN..ehi etc..

But now all RIP already..

Use add on RM10 for 6mbps now happy juga lah..

Not same speed as unifi mobile postpaid?

any xp lite users getting volte? if yes what device are you using? thanks

XP lite showed voLTE on my note20 ultra

Sammy A51 now supports VoLTE since last week after the A51 OTA...

Now you use celcom prepaid. Don't buy reload which cost you rm35 for rm35 credit.

You can go to buy celcom share in shopee. Is much cheaper.

There are more than 10 percent discount for celcom share in shopee. Then get the share credit and buy the data package and activate for another 30days.

Save money by using celcom share.

How long does celcom share vadility last ?

Share celcom only 3 day validity.

Example .
When your sim validity expired at 4th December , and you buy celcom share, your validity will until 7th December.

When you buy monthly data package, it will extend to 4th January 2021 with you celcom credit .

On paper 6Mbps...but sometimes got perk on 10Mbps..

Depends on time.. and luck..

I have 3 MBPS only 🤔


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I am searching for the celcom share in lazada and shoppee currently.

if want port in my number to celcom I still needed to go celcom center by call can?

Lucky you

My cheap Mi 9 SE, XP Lite still nothing...

The 6Mbps speed is not FOC:

6mbps for rm45 with 100gb fup is totally worth it.

thanks. I think i use the 3 MBPS first see how.
But the 3 MBPS is 1T fup correct?

Hi guys,

Just to ask for some advise. I have a number (Already MNP from celcom to Maxis) which accidentally terminated due to forgot top up before the termination date. Last few weeks I visit to the celcom blue cube centre and the staff said that the number will be quarantine for 6 months. but I realise someone is using the number now. (Less than 1 month) this is celcom fault? since the staff said the number will be quarantine for 6 months?