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TP-LINK Malaysia Official Thread, Technical Enquiries and Support
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SilentVampire
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Oct 15 2018, 08:10 PM
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QUOTE(nateberuk @ Oct 15 2018, 08:03 PM) im using the latest driver already. its kinda frustrated as i need to restart my computer until the windows detect the hardware Is it seated properly in the PCIe slot? Check the status of the driver and see if there are any errors, and if there are, observe the error code. See here: https://www.tp-link.com/us/faq-2252.html
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nateberuk
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Oct 16 2018, 02:38 PM
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Getting Started

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QUOTE(SilentVampire @ Oct 15 2018, 08:10 PM) Is it seated properly in the PCIe slot? Check the status of the driver and see if there are any errors, and if there are, observe the error code. See here: https://www.tp-link.com/us/faq-2252.htmlYes the card is properly slotted in the pcie slot. I already triple confirm it. I already follow the troubleshooting guide before but the problem still exist. To clarify, the problem happen if i turn on my pc IF if i pull the power plug out. If i shutdown my pc but didnt pull the power plug it wont happen
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blacktubi
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Oct 16 2018, 03:17 PM
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QUOTE(nateberuk @ Oct 16 2018, 02:38 PM) Yes the card is properly slotted in the pcie slot. I already triple confirm it. I already follow the troubleshooting guide before but the problem still exist. To clarify, the problem happen if i turn on my pc IF if i pull the power plug out. If i shutdown my pc but didnt pull the power plug it wont happen Could be a problem with the motherboard or the card itself. Do you have another PCIE slot to try and try update your BIOS also.
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nateberuk
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Oct 16 2018, 04:21 PM
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Getting Started

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QUOTE(blacktubi @ Oct 16 2018, 03:17 PM) Could be a problem with the motherboard or the card itself. Do you have another PCIE slot to try and try update your BIOS also. My bios is already the latest update because of spectre issue before. For pcie slot i dont have enough space as my gpu quite big
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SilentVampire
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Oct 16 2018, 04:36 PM
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QUOTE(nateberuk @ Oct 16 2018, 04:21 PM) My bios is already the latest update because of spectre issue before. For pcie slot i dont have enough space as my gpu quite big I suggest you RMA the card.
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prs516
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Oct 17 2018, 09:34 AM
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I'm using TIME 500Mbps package with D-Link DIR-850L now. Planning to upgrade to TP-Link Archer C7. Will it improve my wifi speed & coverage if i upgrade? Other router recommendation beside Archer C7 with same price range? Thanks.
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SilentVampire
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Oct 17 2018, 11:44 AM
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QUOTE(prs516 @ Oct 17 2018, 09:34 AM) I'm using TIME 500Mbps package with D-Link DIR-850L now. Planning to upgrade to TP-Link Archer C7. Will it improve my wifi speed & coverage if i upgrade? Other router recommendation beside Archer C7 with same price range? Thanks. See pinned post by Blacktubi or click the link on my signature.
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jackal75
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Oct 17 2018, 11:51 AM
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Anyone try using the Archer VR600v or Archer VR1200v directly connect to Unifi or Maxis without the TM modem/BTU?
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cnks
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Oct 17 2018, 11:54 AM
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Getting Started

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QUOTE(prs516 @ Oct 17 2018, 10:34 AM) I'm using TIME 500Mbps package with D-Link DIR-850L now. Planning to upgrade to TP-Link Archer C7. Will it improve my wifi speed & coverage if i upgrade? Other router recommendation beside Archer C7 with same price range? Thanks. I am using Archer C7 with 1Gbps package. Receiver on PC using TP-Link T4UH. Via WiFi I can only get 300Mbps at most.
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blacktubi
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Oct 17 2018, 12:01 PM
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QUOTE(jackal75 @ Oct 17 2018, 11:51 AM) Anyone try using the Archer VR600v or Archer VR1200v directly connect to Unifi or Maxis without the TM modem/BTU? I will test that soon replacing the NETIS router.
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jackal75
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Oct 17 2018, 12:05 PM
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QUOTE(blacktubi @ Oct 17 2018, 12:01 PM) I will test that soon replacing the NETIS router.  great. I am currently using this DSL-G2452 connect directly to Maxis Fibre, but the DLink WiFi reception sucks. I have to disable the WiFi on it and use a TP-Link AP instead.
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Skylinestar
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Oct 18 2018, 09:38 AM
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Anyone here use CPE to receive long range wifi? How's the quality?
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idoblu
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Oct 18 2018, 11:38 AM
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TPLINK's support is really non-existent You can call the 1-800 number Email them PM them via Facebook
all no answer
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TSTP-LINK MY
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Oct 18 2018, 11:46 AM
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Getting Started

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QUOTE(idoblu @ Oct 18 2018, 12:38 PM) TPLINK's support is really non-existent You can call the 1-800 number Email them PM them via Facebook all no answer Hi idoblu, May I know what issue are you facing with our products? We are here to help.
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idoblu
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Oct 18 2018, 11:49 AM
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QUOTE(TP-LINK MY @ Oct 18 2018, 11:46 AM) Hi idoblu, May I know what issue are you facing with our products? We are here to help.  Thank you! Bought a new C2300. Everything works except I canโt login to the Tether app. Already posted this problem here and a few sifu had help but problem still remain Thanks in advance
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TSTP-LINK MY
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Oct 18 2018, 11:52 AM
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Getting Started

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QUOTE(idoblu @ Oct 18 2018, 12:49 PM) Thank you! Bought a new C2300. Everything works except I canโt login to the Tether app. Already posted this problem here and a few sifu had help but problem still remain Thanks in advance Hi there, May I know which device are you using and the OS version?
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idoblu
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Oct 18 2018, 11:57 AM
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QUOTE(TP-LINK MY @ Oct 18 2018, 11:52 AM) Hi there, May I know which device are you using and the OS version? iPhone X iOS 12 C2300 already updated to latest firmware I tried with android phone - same problem Please refer back my previous posts with screenshots This post has been edited by idoblu: Oct 18 2018, 11:58 AM
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TSTP-LINK MY
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Oct 18 2018, 12:08 PM
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Getting Started

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QUOTE(idoblu @ Oct 18 2018, 12:57 PM) iPhone X iOS 12 C2300 already updated to latest firmware I tried with android phone - same problem Please refer back my previous posts with screenshots Hi there, Thanks for the feedback, we will perform testing and feedback to our HQ software team in regards of this issue.
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idoblu
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Oct 18 2018, 12:15 PM
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QUOTE(TP-LINK MY @ Oct 18 2018, 12:08 PM) Hi there, Thanks for the feedback, we will perform testing and feedback to our HQ software team in regards of this issue. Ok thank you ๐๐ป
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Khalid21
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Oct 18 2018, 02:07 PM
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QUOTE(idoblu @ Oct 18 2018, 12:15 PM) how the wifi performance and coverage ?
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