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Unifi Unifi Lite 10Mbps - v2.0 -, TM illegitimate child hidden in basement
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kevyeoh
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Jun 24 2017, 11:57 AM
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I am not planning to complain and get back my rm100... Later the installer mark my house.... and sabotage my line... not worth it .... QUOTE(TOMEI-R @ Jun 24 2017, 11:25 AM) Your lucky. I know I memang kena slaughtered for Rm150. Call 100 and complain and confirm the installer will call you to plead with you. Try and see. But seriously, I didnt take the refund after they offered but I asked them to do an additional work on the wiring. Yes, after you totally terminate your account. Mine would not be refunded because TM says Im still maintaining the old streamyx number. 
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TOMEI-R
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Jun 24 2017, 12:24 PM
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QUOTE(kevyeoh @ Jun 24 2017, 11:57 AM) I am not planning to complain and get back my rm100... Later the installer mark my house.... and sabotage my line... not worth it .... I bet you they wont. Because when you complain, they will get hauled up because it is they who installed.
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totally_skint
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Jun 24 2017, 12:37 PM
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QUOTE(TOMEI-R @ Jun 24 2017, 11:25 AM) Yes, after you totally terminate your account. Mine would not be refunded because TM says Im still maintaining the old streamyx number.  Was it an existing line before you applied streamyx or did the line come with streamyx installation? This post has been edited by totally_skint: Jun 24 2017, 12:51 PM
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totally_skint
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Jun 24 2017, 12:54 PM
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QUOTE(lukemanz @ Jun 24 2017, 11:43 AM) This is correct, but before 20 Jun 2017 only. 20 Jun 2017 onwards, PSTN & Streamyx customer can bring the number to be UniFi phone number. Customer who already using UniFi, and got extra PSTN number (got 1 line unifii + 1 line pstn at the same premise) also can bring the number to be UniFi phone number right now. Can be requested at TMpoint So, you're basically cancelling your old copper line. Does this mean you can get back your deposit for that line?
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MGM
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Jun 24 2017, 02:07 PM
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QUOTE(lukemanz @ Jun 24 2017, 11:43 AM) This is correct, but before 20 Jun 2017 only. 20 Jun 2017 onwards, PSTN & Streamyx customer can bring the number to be UniFi phone number. Customer who already using UniFi, and got extra PSTN number (got 1 line unifii + 1 line pstn at the same premise) also can bring the number to be UniFi phone number right now. Can be requested at TMpoint If this is true, GREAT
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nmb3rs
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Jun 24 2017, 04:44 PM
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Getting Started

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QUOTE(MGM @ Jun 24 2017, 02:07 PM) just chat with TM's online staff, they said can. but need to go to tmpoint to get it done. if anyone done it, can pls share whether are there any charges?
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pwlow
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Jun 24 2017, 09:09 PM
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QUOTE(monkeybeh @ Jun 23 2017, 03:58 PM) o yea right there is RM75 deposit in Stx acc, it's refundable right???? Yes but take time.
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TOMEI-R
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Jun 25 2017, 10:30 AM
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QUOTE(totally_skint @ Jun 24 2017, 12:37 PM) Was it an existing line before you applied streamyx or did the line come with streamyx installation? I couldn't remember. Maybe it was the line first.
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kevyeoh
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Jun 25 2017, 11:18 AM
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Anyone here on streamyx before convert to unifi? Do you have overpayment for streamyx? If yes... anyone get their refund already?
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MGM
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Jun 25 2017, 12:11 PM
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QUOTE(kevyeoh @ Jun 25 2017, 11:18 AM) Anyone here on streamyx before convert to unifi? Do you have overpayment for streamyx? If yes... anyone get their refund already? Same situation for me, but I opt to keep my old number so old account still there but paying rm1/month, ask TM to refund my overpayment of rm100 to my Unifi account but was told will take 2 months. This post has been edited by MGM: Jun 25 2017, 12:12 PM
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kevyeoh
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Jun 25 2017, 12:50 PM
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as long as they can refund me...I don't mind waiting 2 months... QUOTE(MGM @ Jun 25 2017, 12:11 PM) Same situation for me, but I opt to keep my old number so old account still there but paying rm1/month, ask TM to refund my overpayment of rm100 to my Unifi account but was told will take 2 months.
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TSmonkeybeh
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Jun 27 2017, 04:35 PM
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Dear TM-telemarketer, faster call me offer 30mbps for RM139
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kevyeoh
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Jun 27 2017, 04:37 PM
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eh??? seriously got such offer? i may want to consider add RM10 to upgrade to 30Mbps leh.... QUOTE(monkeybeh @ Jun 27 2017, 04:35 PM) Dear TM-telemarketer, faster call me offer 30mbps for RM139 
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MGM
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Jun 27 2017, 04:42 PM
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QUOTE(monkeybeh @ Jun 27 2017, 04:35 PM) Dear TM-telemarketer, faster call me offer 30mbps for RM139  TS u tried to be cheeky or serious?
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TSmonkeybeh
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Jun 27 2017, 04:44 PM
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QUOTE(kevyeoh @ Jun 27 2017, 04:37 PM) They will, it's very common they offer +RM10 to upgrade into next speed package, but mostly they only offer upon your contract expired lah..
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TSmonkeybeh
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Jun 27 2017, 04:46 PM
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QUOTE(MGM @ Jun 27 2017, 04:42 PM) TS u tried to be cheeky or serious? Half serious, half syok sendiri
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TSmonkeybeh
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Jun 27 2017, 04:49 PM
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QUOTE(fruitie @ Jun 27 2017, 04:19 PM) Got. Paying RM 149 for 10Mbps (free upgrade from 5Mbps) and TM offered to 30Mbps for RM 159 and will not have free upgrade to 50Mbps but eventually they still got it. I don't blame users, I will blame TM for offering different plans to different users. ^^^ i think this group of ppl are the most luckiest one ^^^
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kevyeoh
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Jun 27 2017, 05:04 PM
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ahhh....upon contract expiry? then 2 more years to go...really potong stim oh..... QUOTE(monkeybeh @ Jun 27 2017, 04:44 PM) They will, it's very common they offer +RM10 to upgrade into next speed package, but mostly they only offer upon your contract expired lah.. 
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ClarenceT
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Jun 27 2017, 08:23 PM
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QUOTE(monkeybeh @ Jun 27 2017, 04:35 PM) Dear TM-telemarketer, faster call me offer 30mbps for RM139  Maybe your subscription will be upgraded to 20mbps @ RM80 or 60mbps @ RM110 in 2018/19.
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fkinmeng
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Jun 27 2017, 09:01 PM
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QUOTE(monkeybeh @ Jun 27 2017, 04:35 PM) Dear TM-telemarketer, faster call me offer 30mbps for RM139  make me jizz excited for nothing.
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