TM official FAQ *Click Me*

IMPORTANT NOTICE: Pls don't publicly spamming PM, any enquiries (especially from/to agent) please direct message in private


Pricing:
RM 149.00 + GST (600min free call inclusive)
RM 129.00 + GST (without free call)
24 months contract
Both come with HyppTV everywhere apps: Varnam/Aneka/Ruby
No HyppTV STB
No cordless phone (redeem via TM reward points only)
Current Q2 2017 promotion (before 31st May 2017): Free 9 most wanted HyppTV channels for 3 months

Available in both HSBB & SUBB area,
using fibre or VDSL depends on infra.


How to check coverage:
- no coverage map available on TM webpage
- check with TM authorised resellers & agents (recommended as they have updated coverage database)
- call 100
- FB: Everyone Connects
- Twitter: TMConnects
- check via nearest TMpoint


How to apply:
- walk in TMpoint
- Through TM authorised reseller & agents

List Of TM authorised agents in LYN:
LeonTan - KL/Selangor/MSC
pwlow - Penang, Kedah [Kulim, Lunas, Padang Serai, Sungai Petani], North Perak [Bandar Baharu, Bagan Serai , Taiping]
farhansz - Perlis, Kedah: Changlun, Jitra, Kulim
Mika - JB / Nationwide
zaman_chem - Nationwide
mztang52 - KL/SEL/Johor/Penang
kelvin988 - KL/SEL/Nationwide
davidman82 - Kuching, Sarawak
FastResources - KL/Sel/Johor/Penang/Sabah.
* please PM me to add onto the list

Installation guide (for fibre only):
https://www.tm.com.my/OnlineHelp/Documents/...nstallation.pdf

FAQ
Q: As an existing Unifi subscribers, can I downgrade to Unifi Lite?
A: Yes you can, but RM200 downgrade fees applicable if still under contract

Q: I'm currently using Streamyx, can I free upgrade to Unifi Lite?
A: You can migrate to Unifi Lite *regardless* of contract status, no penalty will be charged/
It's not an upgrade, you terminate Streamyx and re-subsribe Lite at new price.

Q: Can I retain old phone number?
A: Yes with RM1 chargeable monthly.

Q: What if TMpoint in my area disallow RM129 package?
A: Seek for all authorised resellers/agents nationwide to assist, RM129 is definitely obtainable in most states.

Q: TM say my area not covered at all, I should give up?
A: Don't, seek for authorised reseller/agents to check, they tend to have extended & updated coverage database, and register for you subsequently.


Archive:
v1.0 https://forum.lowyat.net/topic/4243972

This post has been edited by monkeybeh: Jul 9 2017, 11:01 AM

Added
bit tricky because Lite can be both FTTx or VDSL.
at the moments added guide for standard Unifi installation only.

1. You choose one of HyppTV pack from: Aneka / Varnam / Ruby (listed channel pls refer brochure in post#1),
2. and registration during promo ended before 31st May, free watching 3 months on 9 channels below


Baby First (Saluran 551)

Nick Jr. (Saluran 552)

CBeebies HD (Saluran 553)

Boomerang HD (Saluran 555)

DreamWorks HD (Saluran 550)

Warner TV HD (Saluran 613)

RTL CBS Entertainment HD (Saluran 616)

FOX Crime HD (Saluran 610)

Universal Channel HD (Saluran 612)

This post has been edited by monkeybeh: May 18 2017, 05:27 PM

amended

1. You choose one of HyppTV pack from: Aneka / Varnam / Ruby (listed channel pls refer brochure in post#1),

2. and registration during promo ended before 31st May, free watching 3 months on 9 channels below

Baby First (Saluran 551)

Nick Jr. (Saluran 552)

CBeebies HD (Saluran 553)

Boomerang HD (Saluran 555)

DreamWorks HD (Saluran 550)

Warner TV HD (Saluran 613)

RTL CBS Entertainment HD (Saluran 616)

FOX Crime HD (Saluran 610)

Universal Channel HD (Saluran 612)

3. all free default basic channels as stated in brochure

Err.. dunno much,
you download the iflix Apps on device, sign up, redeem it, and then ready to use
what's your question

embrace yourself,
downgrade storm incoming

This post has been edited by monkeybeh: May 18 2017, 05:54 PM

not sure if this help
https://www.interneteverywhere.my/mwforum/t...flix-via-unifi/

LITE version seems limited to 2 only

Plenty, especially those in high rise buildings & non-Unifi area.
not much different IMO aside from high Ping? (40-50)

It's using VDSL, not regular ADSL
which is also why the coverage availability so kesian

subject to RM200 downgrade fee as mentioned by few post back

FAQ section added in post#1

TMpoint robots are best at killing hopes of interested applicants.

Agents are commission driven so they're more commit to customers compare to those TM wanton robots glued their ass in office.
but some agents will counter offer u to take Maxis 10M or Unifi 30M when they failed.

Did you tried contact that webpage agents?
they might advertise RM149 (under TM policy) but still able to sell RM129 upon customer request.
or seek other agents until you find one able to do so.

This post has been edited by monkeybeh: May 19 2017, 01:11 PM

Sad truth, unless you're following broadband news or forums,
you barely knew about its existence,
and it's not even widespread in social media.

East M'sia?

Guys, expanded agent list for Perlis/Kedah area in post#1

tomorrow is my supposed installation date,
gan cheong nye... dunno what drama will come out.

you let one agent kill your hope?
just seek the others.
i'm in exact same situation as you did before.