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Unifi Official TM UniFi High Speed Broadband Thread V31, Speed Upgrade Coming Slowly

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enriquelee
post May 12 2017, 09:04 AM

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QUOTE(kming @ May 12 2017, 04:03 AM)
I am just curious. Do TM gives out new STB if one is broken down after a year and I am still subscribing to unifi.
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What is STB?
FYI, they change my router for free after 2 years of using it.
elmond
post May 12 2017, 09:08 AM

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QUOTE(G K Lai @ May 12 2017, 12:12 AM)
Dear all,

I received email from TM Takeout today regarding how to register and watch iflix on HyppTV set top box:

» Click to show Spoiler - click again to hide... «


But whenever I visit iflix.com, I only see 30-day free trial (see below), how to fix that?

» Click to show Spoiler - click again to hide... «


I tried Firefox, Chrome, MS Edge and even Internet Explorer. Also tried clear cookies. Tried Safari in iPad, tried iflix app in iPad, tried Chrome browser in Android phone etc.. also tried visit from this address: https://partner.iflix.com/my/en/tm/, I will then ended up at the same 30-day free trial offer.  bangwall.gif

Please help!
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can it be only iflix from hypptv box?
jusbella
post May 12 2017, 09:20 AM

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QUOTE(enriquelee @ May 12 2017, 09:04 AM)
What is STB?
FYI, they change my router for free after 2 years of using it.
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MGM
post May 12 2017, 10:01 AM

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QUOTE(Xefron @ May 11 2017, 03:50 PM)
RRP for UniFi 50 is RM249 including 1 HyppTV Pack worth RM30.

209,219,229 meaning some got discount up to RM40.
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QUOTE(doremon @ May 11 2017, 04:13 PM)
You have to sweet talk to them (Personal touch). Dont scold them. They will try to help you up.  Also all depends on your luck.

That's y I got additional Rm20.00 disc from RM299.00 to RM279.00 for my 100mbps.
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QUOTE(westlife @ May 11 2017, 08:35 PM)
Still expensive with the rm20 discount.
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soyusa
post May 12 2017, 10:31 AM

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QUOTE(muhammadnajmi96 @ May 12 2017, 03:49 AM)
Any chance to get the new stb? Mine is the old grey one from 2011 and sometimes disconnect while watching huhu
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Need new STB? No problem... renew contract.

QUOTE(kming @ May 12 2017, 04:03 AM)
I am just curious. Do TM gives out new STB if one is broken down after a year and I am still subscribing to unifi.
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Warranty cover up to 1 year.
Renew contact will get new device.
doremon
post May 12 2017, 11:51 AM

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Just got back from TMpoint Damansara Utama.

Sad for all 100mbps subs (No Discount at all). I should've downgrade to 50mbps last year.
Regretted like shit now.

For those subs rate RM209.00, RM219.00 & RM229.00 for 100mbps is an upgrade from 50mbps (Foc) adjustment from TMpoint & Agents assistance. Not all can get this rate. Selected once only (Whatever that means).

Decided to downgrade to 10mbps Lite. Unfortunately can't be done cause 100mbps subs using different system.

In the end throw me an additional RM20.00 discount (RM259.00 + 6% = RM274.55nett). If someone (Pure 100mbps) can get this rate, this is the lowest rate for existing 100mbps. If you can get lower than this please let me know how you do it.

I've done my best. Disappointed yes but no choice cause I need 100mbps cause sharing with 7 to 8 notebook under one roof plus 5 Iptv.

This post has been edited by doremon: May 12 2017, 11:52 AM
monkeybeh
post May 12 2017, 11:57 AM

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QUOTE(doremon @ May 12 2017, 11:51 AM)
Just got back from TMpoint Damansara Utama.

Sad for all 100mbps subs (No Discount at all). I should've downgrade to 50mbps last year.
Regretted like shit now.

For those subs rate RM209.00, RM219.00 & RM229.00 for 100mbps is an upgrade from 50mbps (Foc) adjustment from TMpoint & Agents assistance. Not all can get this rate. Selected once only (Whatever that means).

Decided to downgrade to 10mbps Lite. Unfortunately can't be done cause 100mbps subs using different system.

In the end throw me an additional RM20.00 discount (RM259.00 + 6% = RM274.55nett). If someone (Pure 100mbps) can get this rate, this is the lowest rate for existing 100mbps. If you can get lower than this please let me know how you do it.

I've done my best. Disappointed yes but no choice cause I need 100mbps cause sharing with 7 to 8 notebook under one roof plus 5 Iptv.
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But Lite is way too petty for your heavy usage/sharing.
doremon
post May 12 2017, 12:15 PM

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QUOTE(monkeybeh @ May 12 2017, 11:57 AM)
But Lite is way too petty for your heavy usage/sharing.
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The idea is to see what's my available options. If managed to get 10mbps, I will have to break the news to my family members lor tongue.gif

Have to think about myself now. Economy not so good huhu
westlife
post May 12 2017, 12:41 PM

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QUOTE(doremon @ May 12 2017, 11:51 AM)
Just got back from TMpoint Damansara Utama.

Sad for all 100mbps subs (No Discount at all). I should've downgrade to 50mbps last year.
Regretted like shit now.

For those subs rate RM209.00, RM219.00 & RM229.00 for 100mbps is an upgrade from 50mbps (Foc) adjustment from TMpoint & Agents assistance. Not all can get this rate. Selected once only (Whatever that means).

Decided to downgrade to 10mbps Lite. Unfortunately can't be done cause 100mbps subs using different system.

In the end throw me an additional RM20.00 discount (RM259.00 + 6% = RM274.55nett). If someone (Pure 100mbps) can get this rate, this is the lowest rate for existing 100mbps. If you can get lower than this please let me know how you do it.

I've done my best. Disappointed yes but no choice cause I need 100mbps cause sharing with 7 to 8 notebook under one roof plus 5 Iptv.
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exactly, that time u should have signed up the rm229 50Mbps because u will get 100Mbps for the same price.

QUOTE(monkeybeh @ May 12 2017, 11:57 AM)
But Lite is way too petty for your heavy usage/sharing.
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yup. for heavier users or who shared among many users then 50Mbps at rm179 is more worthy than rm129. no to forget rm179 includes ruby pack. so extra rm50 get ruby pack and 40Mbps extra of download speed plus 15Mbps of upload are actually more worthy.

This post has been edited by westlife: May 12 2017, 12:43 PM
doremon
post May 12 2017, 12:58 PM

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QUOTE(westlife @ May 12 2017, 12:41 PM)
exactly, that time u should have signed up the rm229 50Mbps because u will get 100Mbps for the same price.
Different RM31.80nett. That's a lot cry.gif

Morale of the story. Future, never sub new package immediately. Wait for it bangwall.gif till superb promo
westlife
post May 12 2017, 01:31 PM

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QUOTE(doremon @ May 12 2017, 12:58 PM)
Different RM31.80nett. That's a lot  cry.gif

Morale of the story. Future, never sub new package immediately. Wait for it bangwall.gif till superb promo
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but it is rm31.80 x ? =

? - the no of months you remain in TM.
doremon
post May 12 2017, 01:46 PM

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RM229.00 x 6% = RM242.75 (50mbps aka 100mbps) & RM259.00 x 6% = RM274.55nett (Pure 100mbps)

RM242.75 - RM274.55 = RM31.80nett (Different)

For my case. Others I'm not sure.

Next year 31 May 2018 my contract end.

Hope can get fresh discount by then huhuhu.

This post has been edited by doremon: May 12 2017, 01:47 PM
teikseng
post May 12 2017, 01:51 PM

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Unifi sucks! The line is not stable, the statement never send to our home. Reported a few complaints, still same. So we decided to terminate. When called up, the telephone support said can only terminate our line after Jan 14, 2017 without being fine penalty. So we did it on Jan 18, 2017. Now they want to fine us penalty because they said the date should be counted from installation date. How can we expect that the information given by their customer service through phone call is wrong and now they still want to give us fine! Terrible service!!
monkeybeh
post May 12 2017, 01:56 PM

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QUOTE(doremon @ May 12 2017, 01:46 PM)
RM229.00 x 6% = RM242.75 (50mbps aka 100mbps) & RM259.00 x 6% = RM274.55nett (Pure 100mbps)

RM242.75 - RM274.55 = RM31.80nett (Different)

For my case. Others I'm not sure.

Next year 31 May 2018 my contract end.

Hope can get fresh discount by then huhuhu.
*
Salute to those majority of pro100 users that still paying RM329+ console.gif
doremon
post May 12 2017, 01:58 PM

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QUOTE(monkeybeh @ May 12 2017, 01:56 PM)
Salute to those majority of pro100 users that still paying RM329+ console.gif
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RM348.75nett monthly sweat.gif.
kming
post May 12 2017, 03:02 PM

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QUOTE(aneip @ May 12 2017, 08:36 AM)
Yes is you want to restart the contract.
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Ohh.. If that stb broke down, then i wont be able to watch hypptv unless i purchase a new stb from tmnut then?
emy_xvidia
post May 12 2017, 03:47 PM

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QUOTE(sHawTY @ May 11 2017, 10:42 PM)
No. You just have to wait for the upgrade to come
I myself applied for the free upgrade in January and was first promised to get the upgrade in March then in April checked again, they changed it into June

Not worth complaining. Just wait
If after the end of the year we still don't get the free upgrade, then we can all file a complaint to SKMM/MCMC
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QUOTE(lyc1982 @ May 12 2017, 02:00 AM)
sabar...still 7 months to go till 2018
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Oo ok. Coz initially thought that they introduced new T&Cs. If they did then only I'd rage. laugh.gif
rajatetra
post May 12 2017, 03:50 PM

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QUOTE(elmond @ May 12 2017, 09:08 AM)
can it be only iflix from hypptv box?
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just pm iflix on FB. My case was like this..i cannot access iflix from iflix apps (android tv) without login however still can use browser to enjoy iflix. So, i contact iflix through FB n they required unifi id to identify the problem. In my case, i need to register new account n iflix has transferred remaining subscription into my new account.
elmond
post May 12 2017, 04:08 PM

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QUOTE(rajatetra @ May 12 2017, 03:50 PM)
just pm iflix on FB. My case was like this..i cannot access iflix from iflix apps (android tv) without login however still can use browser to enjoy iflix. So, i contact iflix through FB n they required unifi id to identify the problem. In my case, i need to register new account n iflix has transferred remaining subscription into my new account.
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i have the same problem, cannot access without login.

good to hear that iflix provide such solution, i might contact them later.
aneip
post May 12 2017, 04:21 PM

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QUOTE(rajatetra @ May 12 2017, 03:50 PM)
just pm iflix on FB. My case was like this..i cannot access iflix from iflix apps (android tv) without login however still can use browser to enjoy iflix. So, i contact iflix through FB n they required unifi id to identify the problem. In my case, i need to register new account n iflix has transferred remaining subscription into my new account.
*
New app? can totally control via remote 100%?

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