Unifi sucks! The line is not stable, the statement never send to our home. Reported a few complaints, still same. So we decided to terminate. When called up, the telephone support said can only terminate our line after Jan 14, 2017 without being fine penalty. So we did it on Jan 18, 2017. Now they want to fine us penalty because they said the date should be counted from installation date. How can we expect that the information given by their customer service through phone call is wrong and now they still want to give us fine! Terrible service!!