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Unifi Official TM UniFi High Speed Broadband Thread V31, Speed Upgrade Coming Slowly

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mrknight
post May 11 2017, 09:19 PM

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QUOTE(crackedbox @ May 11 2017, 01:37 PM)
So fast v31, congrats.
Anyone here didn't qualify for the double speed upgrade?
*
i qualify but didn't get the upgrade yet.. from 50mbps to 100mbps
anttan
post May 11 2017, 09:33 PM

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I did not get a fair treatment from TM
jusbella
post May 11 2017, 09:37 PM

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Not only you, other people too...


QUOTE(anttan @ May 11 2017, 09:33 PM)
I did not get a fair treatment from TM
*
stephantsen
post May 11 2017, 10:01 PM

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until now still cant get my 50mbps upgrade.....
Chosen1
post May 11 2017, 10:07 PM

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Anyone having shit speed? I'm based in Klang.
emy_xvidia
post May 11 2017, 10:13 PM

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QUOTE(mrknight @ May 11 2017, 09:19 PM)
i qualify but didn't get the upgrade yet.. from 50mbps to 100mbps
*
I might have missed something but what are the qualifications again for the speed upgrade? Last time I did apply online for the speed upgrade and received an email about it but till now still waiting. Did they introduce more terms?
soyusa
post May 11 2017, 10:15 PM

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Tested just now... confirmed it's 30Mbps thumbsup.gif

» Click to show Spoiler - click again to hide... «
anttan
post May 11 2017, 10:38 PM

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QUOTE(jusbella @ May 11 2017, 09:37 PM)
Not only you, other people too...
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How to deal with it?
TM don't have a damn
TSsHawTY
post May 11 2017, 10:42 PM

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QUOTE(emy_xvidia @ May 11 2017, 10:13 PM)
Did they introduce more terms?
No. You just have to wait for the upgrade to come
I myself applied for the free upgrade in January and was first promised to get the upgrade in March then in April checked again, they changed it into June

Not worth complaining. Just wait
If after the end of the year we still don't get the free upgrade, then we can all file a complaint to SKMM/MCMC
jusbella
post May 11 2017, 10:49 PM

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QUOTE(anttan @ May 11 2017, 10:38 PM)
How to deal with it?
TM don't have a damn
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Life still goes on, ranting here and there doesn't benefit you and your family.
G K Lai
post May 12 2017, 12:12 AM

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Dear all,

I received email from TM Takeout today regarding how to register and watch iflix on HyppTV set top box:

» Click to show Spoiler - click again to hide... «


But whenever I visit iflix.com, I only see 30-day free trial (see below), how to fix that?

» Click to show Spoiler - click again to hide... «


I tried Firefox, Chrome, MS Edge and even Internet Explorer. Also tried clear cookies. Tried Safari in iPad, tried iflix app in iPad, tried Chrome browser in Android phone etc.. also tried visit from this address: https://partner.iflix.com/my/en/tm/, I will then ended up at the same 30-day free trial offer. bangwall.gif

Please help!
kaizer_x
post May 12 2017, 12:39 AM

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QUOTE(G K Lai @ May 12 2017, 12:12 AM)
Dear all,

I received email from TM Takeout today regarding how to register and watch iflix on HyppTV set top box:

» Click to show Spoiler - click again to hide... «


But whenever I visit iflix.com, I only see 30-day free trial (see below), how to fix that?

» Click to show Spoiler - click again to hide... «


I tried Firefox, Chrome, MS Edge and even Internet Explorer. Also tried clear cookies. Tried Safari in iPad, tried iflix app in iPad, tried Chrome browser in Android phone etc.. also tried visit from this address: https://partner.iflix.com/my/en/tm/, I will then ended up at the same 30-day free trial offer.  bangwall.gif

Please help!
*
Are you connecting using wifi from unifi or using other telco?
saikit25
post May 12 2017, 01:19 AM

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QUOTE(doremon @ May 11 2017, 06:11 PM)
Question. Y your 50mbps expensive yah ?
*
Old plan? When TM 1st launch 30mbps add on rm50 for 50mbps.

This post has been edited by saikit25: May 12 2017, 01:19 AM
mrknight
post May 12 2017, 01:56 AM

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QUOTE(emy_xvidia @ May 11 2017, 10:13 PM)
I might have missed something but what are the qualifications again for the speed upgrade? Last time I did apply online for the speed upgrade and received an email about it but till now still waiting. Did they introduce more terms?
*
i don't know about qualifications.. i checked before at thank you surprise website and it said that i'm eligible for free upgrade..
lyc1982
post May 12 2017, 02:00 AM

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QUOTE(emy_xvidia @ May 11 2017, 10:13 PM)
I might have missed something but what are the qualifications again for the speed upgrade? Last time I did apply online for the speed upgrade and received an email about it but till now still waiting. Did they introduce more terms?
*
sabar...still 7 months to go till 2018
G K Lai
post May 12 2017, 02:04 AM

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QUOTE(kaizer_x @ May 12 2017, 12:39 AM)
Are you connecting using wifi from unifi or using other telco?
*
I am connecting with Unifi, using LAN cable to my PC.
DNS set to Auto.
muhammadnajmi96
post May 12 2017, 03:49 AM

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Any chance to get the new stb? Mine is the old grey one from 2011 and sometimes disconnect while watching huhu
kming
post May 12 2017, 04:03 AM

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QUOTE(muhammadnajmi96 @ May 12 2017, 03:49 AM)
Any chance to get the new stb? Mine is the old grey one from 2011 and sometimes disconnect while watching huhu
*
I am just curious. Do TM gives out new STB if one is broken down after a year and I am still subscribing to unifi.
Newbie1988
post May 12 2017, 08:11 AM

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Hi. I am using DIR-850L router. Could someone teach me how to disable IPv6?
aneip
post May 12 2017, 08:36 AM

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QUOTE(kming @ May 12 2017, 04:03 AM)
I am just curious. Do TM gives out new STB if one is broken down after a year and I am still subscribing to unifi.
*
Yes is you want to restart the contract.
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