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Unifi Official TM UniFi High Speed Broadband Thread V31, Speed Upgrade Coming Slowly
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christina1
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May 13 2017, 10:58 AM
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QUOTE(doremon @ May 13 2017, 10:36 AM) Yes. Thats y im so piss off. For pure 100mbps max discount is rm259.00 + gst. Whoever managed to downgrade to 50mbps last year, smart and lucky you huhuhu. TM seriously not fair...I dont know if they will come with better promo in the future. They have to reduce the price if not many ppl wont subsribe to future 200Mbps - 500Mbps speed.
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kucingfight
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May 13 2017, 11:14 AM
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Look at all my stars!!
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I am using 6yr old dir615 router. Would upgrading to tplink ac900 gives a major difference? Double storey 22x70. Usually around 5 devices connected. Looking for a budget solution or am I stretching it too much? http://www.lazada.com.my/tp-link-ac900-wir...70973.html?ff=1This post has been edited by kucingfight: May 13 2017, 12:12 PM
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westlife
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May 13 2017, 12:18 PM
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QUOTE(kucingfight @ May 13 2017, 11:14 AM) I am using 6yr old dir615 router. Would upgrading to tplink c20 gives a major difference? Double storey 22x70. Usually around 5 devices connected. Looking for a budget solution or am I stretching it too much? If it is meant to expend the coverage, no point to get any wifi router to replace. Because for low to mid range of wifi router, there is no way to improve it as they will be more or less the same. It is wiser to go for home plug, it will help and u will get more consistent speed.
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westlife
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May 13 2017, 12:21 PM
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QUOTE(christina1 @ May 13 2017, 10:58 AM) TM seriously not fair...I dont know if they will come with better promo in the future. They have to reduce the price if not many ppl wont subsribe to future 200Mbps - 500Mbps speed. It is wiser to stick to the lower possible plan and lower subscription fee as possible. Because tm will have marketing ppl called to offer higher plan but lower price than market.
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ClarenceT
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May 13 2017, 12:24 PM
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QUOTE(christina1 @ May 13 2017, 10:58 AM) TM seriously not fair...I dont know if they will come with better promo in the future. They have to reduce the price if not many ppl wont subsribe to future 200Mbps - 500Mbps speed. For premium products, pricing and affordability are not really an issue to those people. Some may feel privileged to be able to pay the premium price. 10-30Mbps is already good for normal users, ie mass market category.
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christina1
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May 13 2017, 12:35 PM
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QUOTE(westlife @ May 13 2017, 12:21 PM) It is wiser to stick to the lower possible plan and lower subscription fee as possible. Because tm will have marketing ppl called to offer higher plan but lower price than market. I'm waiting for speed upgrade to 50Mbps... Well let's see how fast they will upgrade.. I also was hoping the price I'm paying get free upgrade to 100Mbps but a lot of users are not able to fully utilized even 50mbps. I download a lot of stuff daily so just stick with 50mbps upgrade at the moment till tm comes with better promotion in future.
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westlife
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May 13 2017, 12:55 PM
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QUOTE(christina1 @ May 13 2017, 12:35 PM) I'm waiting for speed upgrade to 50Mbps... Well let's see how fast they will upgrade.. I also was hoping the price I'm paying get free upgrade to 100Mbps but a lot of users are not able to fully utilized even 50mbps. I download a lot of stuff daily so just stick with 50mbps upgrade at the moment till tm comes with better promotion in future. yup exactly. I am on 30Mbos also. Waiting for 50Mbps also. I cannot utilize the speed or 30Mbps now also since I am the only one using it. Yeah, no point to pay more for unused. Just wait for good offer from tm before switching to higher one.
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soonwai
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May 13 2017, 02:48 PM
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QUOTE(MuhdHusaini @ May 13 2017, 08:43 AM) Hi All, Today afternoon the TM guy will come to install my unifi. Just wondering is the installation do not use the telephone port that already provide by the house developer? My house is landed two story. If i want them to install the unifi on 2nd floor there should be no issue right? They won't use the existing tel ports but if you want to, you can patch the tel ports to the BTU yourself. No issue with installing upstairs but, in my case, they charge me extra for installation to my 1st floor back room. However others here have encountered no extra charges for the same thing.
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crackedbox
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May 13 2017, 04:04 PM
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Getting Started

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QUOTE(stephantsen @ May 11 2017, 10:01 PM) until now still cant get my 50mbps upgrade..... For 50 to 100 and 30 to 50 mbps upgrade it's not going to come easy and TM don't give two.... Upgrading is done by forcing them to do it. Like how I manage to get it done for 2 friends. 30 to 50
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GamersFamilia
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May 13 2017, 04:53 PM
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QUOTE(soonwai @ May 13 2017, 12:45 AM) wi fi , so need to use LAN cable is it ?
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Mazda9
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May 13 2017, 05:34 PM
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Afer a month plus experiencing network degradation performance issues with my unifi 50mbps plan which I only manage to get only around 15-20 Mbps.
TM level 1 and flying squad has collected all the logs and troubleshoot but still failed to resolve the issue and the ticket was escalated to NOC last 3 weeks urging them to manually upgrade my speed asap to 100mbps as my upgrade is due in June (as per system) as they suspect it's due to port congestion issue. 3 weeks plus has passed and no action or update by NOC to act in my ticket.
Finally, I filed an official complain to MCMC, Shazali Ramly (TM CEO) and CTO on Friday morning raising g my dissatisfaction on my issue and also on pure discrimination on the TM pricing plan which why some are paying RM209, RM219 and RM229 for 50 Mbps plan.
Now, I'm just gonna wait and see their response as I have given TM too many chances and time and yet they failed to update or act on my ticket which was logged 1 month ago with them.
This post has been edited by Mazda9: May 13 2017, 05:36 PM
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noobandroid
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May 13 2017, 06:00 PM
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QUOTE(Mazda9 @ May 13 2017, 05:34 PM) Afer a month plus experiencing network degradation performance issues with my unifi 50mbps plan which I only manage to get only around 15-20 Mbps. TM level 1 and flying squad has collected all the logs and troubleshoot but still failed to resolve the issue and the ticket was escalated to NOC last 3 weeks urging them to manually upgrade my speed asap to 100mbps as my upgrade is due in June (as per system) as they suspect it's due to port congestion issue. 3 weeks plus has passed and no action or update by NOC to act in my ticket. Finally, I filed an official complain to MCMC, Shazali Ramly (TM CEO) and CTO on Friday morning raising g my dissatisfaction on my issue and also on pure discrimination on the TM pricing plan which why some are paying RM209, RM219 and RM229 for 50 Mbps plan. Now, I'm just gonna wait and see their response as I have given TM too many chances and time and yet they failed to update or act on my ticket which was logged 1 month ago with them. dont think TM is afraid of MCMC or anybody in fact, they are too big to be controlled, only give face do a bit action only
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skylinelover
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May 13 2017, 06:42 PM
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QUOTE(westlife @ May 13 2017, 12:55 PM) yup exactly. I am on 30Mbos also. Waiting for 50Mbps also. I cannot utilize the speed or 30Mbps now also since I am the only one using it. Yeah, no point to pay more for unused. Just wait for good offer from tm before switching to higher one. And here i am still stuck at 4mbps worth more than 150
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Mazda9
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May 13 2017, 06:48 PM
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QUOTE(noobandroid @ May 13 2017, 06:00 PM) dont think TM is afraid of MCMC or anybody in fact, they are too big to be controlled, only give face do a bit action only I'm confident for express resolution as I have been trying similar approach in the past based on my previous experience. Fingers crossed and let's Hope for the best 😀 This post has been edited by Mazda9: May 13 2017, 11:02 PM
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westlife
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May 13 2017, 07:15 PM
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QUOTE(skylinelover @ May 13 2017, 06:42 PM) And here i am still stuck at 4mbps worth more than 150  wow. hope that you have unifi soon.
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skylinelover
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May 13 2017, 07:22 PM
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QUOTE(westlife @ May 13 2017, 07:15 PM) wow. hope that you have unifi soon. been waiting since 10 years and counting
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westlife
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May 13 2017, 08:21 PM
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ricko99
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May 13 2017, 11:39 PM
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Getting Started

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what on earth are these tm people doing? every night connection will slow down. geez so much for paying RM199
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Chriss
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May 14 2017, 01:25 AM
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QUOTE(ricko99 @ May 13 2017, 11:39 PM) what on earth are these tm people doing? every night connection will slow down. geez so much for paying RM199 oh man mine rm299 for lousy fri night-sunday night
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kaizer_x
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May 14 2017, 04:15 AM
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QUOTE(crackedbox @ May 13 2017, 04:04 PM) For 50 to 100 and 30 to 50 mbps upgrade it's not going to come easy and TM don't give two.... Upgrading is done by forcing them to do it. Like how I manage to get it done for 2 friends. 30 to 50 How u do it? Care to share?
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