Hi everyone,
I would like to seek for help/advise on my U mobile Prepaid Plan.
1. On 2nd Apr 2017, I travel from Malaysia back to Singapore and my prepaid plan became totally no coverage instead of switch into roaming mode.
2. My account is active and I still have plenty credit balance in it.
3. on 22nd Apr 2017, I felt frustrated and I plan to visit umobile store to replace the sim card (I thought was sim card faulty), but right on the time I reached JB custom, the Sim card and coverage became back online and usable. On the same day when I travelled back to Singapore, It did switch to roaming status.
4. Currently, 23rd Apr 2017, the sim card status became No Line and services at all again.
Does anyone facing the similar problem or it's just me.
can someone advise and help on this.Thank you
roaming on prepaid is enabled by default.
was your phone in 2g? singapore switched off 2g completely on april 18.
be careful when using your sim when overseas. you might lose your credit balance due to data roaming.