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Credit Cards Public Bank Credit Cards, PB Visa Sig 6% & Quantum 5% Cash Back

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starry
post Apr 20 2017, 02:39 PM

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QUOTE(lwc629 @ Apr 20 2017, 01:50 PM)
I've been purchasing bus tickets online, the website uses iPay88 gateway.

But I tried many times today using Quantum and always got this error:
"The payment is fail:(Transaction does not pass all risk check)"

Called CS and was told nothing can be done  mad.gif
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QUOTE(ronnie @ Apr 20 2017, 02:29 PM)
So the Quantum MasterCard still not 100% usable online  vmad.gif  cry.gif  confused.gif
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Shoot them an email with details of failed online transactions. CS will call you and assist. They've called me 4 times after I emailed them.
cybpsych
post Apr 20 2017, 02:58 PM

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QUOTE(lwc629 @ Apr 20 2017, 01:50 PM)
I've been purchasing bus tickets online, the website uses iPay88 gateway.

But I tried many times today using Quantum and always got this error:
"The payment is fail:(Transaction does not pass all risk check)"

Called CS and was told nothing can be done  mad.gif
*
this error could be from ipay88 side, even before reaching the bank.
stargate8
post Apr 20 2017, 04:15 PM

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My quantum cards approved today.
Hope can get the cards soon so that i can book hotel via expedia
SzeMeng76
post Apr 20 2017, 04:23 PM

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18 approved, today get cards.
Card is activated, just need to create PIN then can use.

Use it for paying LHDN tax, will get rejected from bank too. Need to call CS perhaps. Look like many merchant reject for online transaction?
rhodon
post Apr 20 2017, 04:25 PM

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anyone using loccitane product? i heard using pbb card to pay can have 10% discount, wanna know this promotion untill when.
ckh6003
post Apr 20 2017, 04:29 PM

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Hey sifu here,
I sent the application form & related docs via email on this Monday (17/4),
can i know normally how long they process it?

A bit worried kena reject due to PTPTN loan ... cry.gif
CCRIS show all my loan/outstanding "0", but still rejected by Maybank

This post has been edited by ckh6003: Apr 20 2017, 04:52 PM
pvateme
post Apr 20 2017, 04:55 PM

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just got a call from pb, for those who register pbe online, some functions on the pages are not activated. in order to have full privileges on the pbe, you need to go to nearest branch and get the officer to activate for you. similar to what celaw has commented earlier.
guailow83
post Apr 20 2017, 05:15 PM

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QUOTE(pvateme @ Apr 20 2017, 04:55 PM)
just got a call from pb, for those who register pbe online, some functions on the pages are not activated. in order to have full privileges on the pbe, you need to go to nearest branch and get the officer to activate for you. similar to what celaw has commented earlier.
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yes.. having similar issue also once login, most functions show error code

called cs and being informed nothing can be done over the phone.. must walk in to link cc to their system yawn.gif
minthiam
post Apr 20 2017, 05:19 PM

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Wow, amazing PBB customer service...I am currently holding their PBB and WMC and call in to inquire about the possibility to add the Quantum cards but was told that i have to fill up a new application form and send in all the supporting documents confused.gif
SUSDavid83
post Apr 20 2017, 06:12 PM

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QUOTE(minthiam @ Apr 20 2017, 05:19 PM)
Wow, amazing PBB customer service...I am currently holding their PBB and WMC and call in to inquire about the possibility to add the Quantum cards but was told that i have to fill up a new application form and send in all the supporting documents  confused.gif
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Why amazing?
SzeMeng76
post Apr 20 2017, 06:30 PM

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QUOTE(ckh6003 @ Apr 20 2017, 04:29 PM)
Hey sifu here,
I sent the application form & related docs via email on this Monday (17/4),
can i know normally how long they process it?

A bit worried kena reject due to PTPTN loan ...  cry.gif
CCRIS show all my loan/outstanding "0", but still rejected by Maybank
*
in 1 week my card approved.
SzeMeng76
post Apr 20 2017, 06:30 PM

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QUOTE(ckh6003 @ Apr 20 2017, 04:29 PM)
Hey sifu here,
I sent the application form & related docs via email on this Monday (17/4),
can i know normally how long they process it?

A bit worried kena reject due to PTPTN loan ...  cry.gif
CCRIS show all my loan/outstanding "0", but still rejected by Maybank
*
in 1 week my card approved.
mitodna
post Apr 20 2017, 06:47 PM

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QUOTE(minthiam @ Apr 20 2017, 05:19 PM)
Wow, amazing PBB customer service...I am currently holding their PBB and WMC and call in to inquire about the possibility to add the Quantum cards but was told that i have to fill up a new application form and send in all the supporting documents  :confused:
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I did fill up, no issue, one week will get the mail drop.

/Offtopic, for SCB, they gladly give send another by doing phone verification/recording, for existing card holder
SzeMeng76
post Apr 20 2017, 07:10 PM

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QUOTE(mitodna @ Apr 20 2017, 06:47 PM)
I did fill up, no issue, one week will get the mail drop.

/Offtopic, for SCB, they gladly give send another by doing phone verification/recording, for existing card holder
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Is it? I'm currently justone plat holder, would like to add for gold cash back, sent email, relevant department said will call me within 3 days, im still waiting

lwc629
post Apr 20 2017, 08:00 PM

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QUOTE(starry @ Apr 20 2017, 02:39 PM)
Shoot them an email with details of failed online transactions. CS will call you and assist. They've called me 4 times after I emailed them.
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Already made the purchase using other cards smile.gif
mitodna
post Apr 20 2017, 08:00 PM

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QUOTE(SzeMeng76 @ Apr 20 2017, 07:10 PM)
Is it? I'm currently justone plat holder, would like to add for gold cash back, sent email, relevant department said will call me within 3 days, im still waiting
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Try online chat, i did thru that, i am the other way, gold cash back and add justone
fruitie
post Apr 20 2017, 09:29 PM

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OK, just submitted my Quantum application to test water for my VS later. laugh.gif

I know PBB is quite strict for those with PTPTN.
skty
post Apr 20 2017, 11:39 PM

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QUOTE(justanovice @ Apr 18 2017, 07:23 AM)
Hi bro. I did it on Monday, 20 Mar, around 1 pm +
My statement also shows transaction date 20 Mar
You can check the transaction history in the shopee app. Mine shows the current date time correctly.
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thanks bro for your info sharing thumbsup.gif
skty
post Apr 20 2017, 11:40 PM

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QUOTE(mamamia @ Apr 18 2017, 08:05 AM)
I'm having the same issue as u, but for my week 4, swipe on 27 Mar before 8am, transaction capture as 26 march. There goes my RM50
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but the problem is i did the same for week 2 and i still get the cash back for week 2.
but week 3 i didn't get. weird.
mamamia
post Apr 21 2017, 07:16 AM

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QUOTE(skty @ Apr 20 2017, 11:40 PM)
but the problem is i did the same for week 2 and i still get the cash back for week 2.
but week 3 i didn't get. weird.
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Depend what transaction date captured by PBB. Ur week 2 transaction date is Monday?


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