QUOTE(kennydy1990 @ Mar 7 2017, 07:16 PM)
Unifi Official TM UniFi High Speed Broadband Thread V30, Speed Upgrade Coming. Be Patience Guys
Unifi Official TM UniFi High Speed Broadband Thread V30, Speed Upgrade Coming. Be Patience Guys
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Mar 7 2017, 07:23 PM
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3,031 posts Joined: Dec 2011 |
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Mar 7 2017, 07:34 PM
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4,622 posts Joined: Mar 2007 |
[quote=boxer07,Mar 7 2017, 05:52 PM]
[QUOTE] Guess I can try to make a mcmc report on that . Why is it compulsory to take hypptv where the billing for both of them are separate? [/quote] TM didnt force you, you sign the agreement when they spelled out the TnC on phone or in the form you signed but we still hope you successfully get to MCMC and everyone of us will be happy to remove HyppTV |
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Mar 7 2017, 08:36 PM
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26 posts Joined: Nov 2004 |
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Mar 7 2017, 08:48 PM
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Junior Member
64 posts Joined: Sep 2007 From: Greater KV |
Reporting my experience at my house at The Lake Residence, Puchong.
After having Unifi 30Mbps installed on 18/2, I really thought that I would get the free speed upgrade to 50Mbps. However, after having check the thankyousurprise microsite 2x on 2 different dates, I was not offered that upgrade, instead got the offer of either free Jumbo pack or Webe sub. I have also engaged their CS via TM Chat, and still no joy. Reason given was that my area has "technical limitation" and it is clearly stated in their TnC that is a valid reason for not offering the speed upgrade. I am so disappointed learning that. Just wondering if anyone else at my taman is experiencing the same thing? Does anyone else also have installed 50Mbps at my taman? |
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Mar 7 2017, 09:13 PM
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5,362 posts Joined: Jan 2003 From: Johor Bahru |
QUOTE(roosie @ Mar 7 2017, 08:48 PM) Reporting my experience at my house at The Lake Residence, Puchong. Have you tried apply for 50mbps package for the same roll of your house? I actually tried "apply" for 100mbps before I apply for 50mbps package to be upgraded to 100mbps. But of course i am not sure whether this is an accurate way of testing it out. After having Unifi 30Mbps installed on 18/2, I really thought that I would get the free speed upgrade to 50Mbps. However, after having check the thankyousurprise microsite 2x on 2 different dates, I was not offered that upgrade, instead got the offer of either free Jumbo pack or Webe sub. I have also engaged their CS via TM Chat, and still no joy. Reason given was that my area has "technical limitation" and it is clearly stated in their TnC that is a valid reason for not offering the speed upgrade. I am so disappointed learning that. Just wondering if anyone else at my taman is experiencing the same thing? Does anyone else also have installed 50Mbps at my taman? |
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Mar 7 2017, 09:37 PM
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Senior Member
2,269 posts Joined: Nov 2004 |
guys will you all get slowdown speeds before getting the new speed? mine 50mbps is horrendous today at klang. fluctuating speeds and high pings.
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Mar 7 2017, 11:16 PM
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2,329 posts Joined: Jun 2015 |
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Mar 7 2017, 11:18 PM
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Staff
72,771 posts Joined: Sep 2005 From: KUL |
I remember there was one guy mentioning some time back that he will make complaint after 1 year of HyppTV usage and request TM to remove it. No news after that.
Oh well. Tough luck but worth trying. |
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Mar 8 2017, 06:05 AM
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1,457 posts Joined: Jul 2009 |
Congratulation!
Your UniFi has been successfully upgraded means they upgrade d? I didnt received any sms... And I am not at home for the whole week, cant check haha |
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Mar 8 2017, 07:23 AM
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3,076 posts Joined: Jan 2008 |
QUOTE(t3n @ Mar 8 2017, 06:05 AM) Congratulation! If you didn't receive the sms, how did you get this message?Your UniFi has been successfully upgraded means they upgrade d? I didnt received any sms... And I am not at home for the whole week, cant check haha "Congratulation! Your UniFi has been successfully upgraded" |
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Mar 8 2017, 07:37 AM
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3,031 posts Joined: Dec 2011 |
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Mar 8 2017, 08:21 AM
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1,230 posts Joined: Oct 2005 |
I realize not so many got the upgrade this week...
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Mar 8 2017, 09:12 AM
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307 posts Joined: Aug 2011 |
What does it mean when you want to register for UNifi and they tell you they need to make a survey at your area first?
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Mar 8 2017, 09:17 AM
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106 posts Joined: Sep 2016 |
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Mar 8 2017, 09:21 AM
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4,829 posts Joined: Jan 2012 |
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Mar 8 2017, 09:23 AM
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1,457 posts Joined: Jul 2009 |
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Mar 8 2017, 09:24 AM
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1,457 posts Joined: Jul 2009 |
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Mar 8 2017, 09:36 AM
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307 posts Joined: Aug 2011 |
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Mar 8 2017, 10:03 AM
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4,829 posts Joined: Jan 2012 |
QUOTE(ChocChristy @ Mar 8 2017, 09:36 AM) A bit ridiculous since most of the other houses have unifi already. Sigh. They said it will take 5-7 days. Port full konon. Maybe it's cos they want more people to take up before they increase port. One port may be can take say only 50 ppl but maybe only 5 ppl request so far. Since there is no competition, no choice but to wait. Unless you go for wireless broadband |
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Mar 8 2017, 10:07 AM
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307 posts Joined: Aug 2011 |
QUOTE(cfa28 @ Mar 8 2017, 10:03 AM) Maybe it's cos they want more people to take up before they increase port. That area also seems to be Maxis area, but Maxis side ran out of allocated port from TM, so they have to beg from TM for more. At least that's what I was told by Maxis. memang no competition like that. Sigh.One port may be can take say only 50 ppl but maybe only 5 ppl request so far. Since there is no competition, no choice but to wait. Unless you go for wireless broadband I noticed wireless broadband now no more unlimited quota huh? Most is 50gb per month by digi. How about Streamyx, port shouldn't be a problem for streamyx, like unifi, right? This post has been edited by ChocChristy: Mar 8 2017, 10:13 AM |
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