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Unifi Official TM UniFi High Speed Broadband Thread V30, Speed Upgrade Coming. Be Patience Guys

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cfa28
post Mar 6 2017, 03:34 PM

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QUOTE(muhammadnajmi96 @ Mar 6 2017, 03:12 PM)
nope, we can keep our old router
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TM change my router but took back the old router.

My old router is less than 2 years old
cfa28
post Mar 6 2017, 03:41 PM

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QUOTE(cskean @ Mar 6 2017, 03:40 PM)
If they took back the old one, then might be some issue with it. Cause I think I misplaced the old router.

Now I'm using Asus one. But the signal seems a bit weak on 2nd floor...
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What is the model is it.

Does it have external antenna

Was told the ASUS AC55UHP is a good router

This post has been edited by cfa28: Mar 6 2017, 03:42 PM
cfa28
post Mar 6 2017, 03:58 PM

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QUOTE(cskean @ Mar 6 2017, 03:52 PM)
Asus RT-N14UHP...
The TP Link Ac1200 got dual channel right? Support 2.4 & 5ghz...
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Yes, the 5 ghz offers faster speed, can reach almost max of 50 DL / 20 UL

But signal might not be as strong as the 2.4 GHZ.

sometimes in toilet, the 5 ghz only 1 bar but the 2.4 ghz still full bar

But the 2.4 ghz can still reach sometimes up to 40DL and 20 UL

All this based on 1 day of usage only.
cfa28
post Mar 6 2017, 04:28 PM

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QUOTE(cucubud @ Mar 6 2017, 04:12 PM)
I have tested 2.4GHz and 5GHz in Singapore.
2.4GHz can get speed up to 90Mbps and 5GHz can get speed up to 300Mbps.

2.4GHz
[attachmentid=8557967]

5GHz
[attachmentid=8557968]
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My wet dream, 300 mps

On the speed difference, let me check again later tonight

This post has been edited by cfa28: Mar 6 2017, 04:29 PM
cfa28
post Mar 6 2017, 06:11 PM

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QUOTE(shernshen @ Mar 6 2017, 06:02 PM)
TM upgraded my speed from 30 - 50 mbps on last Friday. At first the speed is not very stable, hovering around 35-40. Tried port resetting and still the same result. sad.gif

TM make a report and the technician arrive today.

It turns out to be a router issue and the technician upgraded my router to a TP-LINK gigabit ac1200 router without extra charges since my router is still in warranty.

Also replaced my faulty motorola phone. I'm very pleased with the service.  rclxms.gif

My area is Mutiara Tropicana which is in between Tropicana and BU 11.    smile.gif
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Honestly, I find that TM had increased their level of service by quite a lot.

But of course, you can't please everyone.
cfa28
post Mar 7 2017, 09:33 AM

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QUOTE(Cynox @ Mar 7 2017, 09:10 AM)
Just received sms that my Unifi credit limit has been adjusted to RM941, previously was RM630.  Sign of impending upgrade from 50mbps to 100mbps?  devil.gif
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Yes, you can try to off and on your router to see if the upgrade had taken effect

Else wait few more days for second sms
cfa28
post Mar 8 2017, 09:21 AM

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QUOTE(ChocChristy @ Mar 8 2017, 09:12 AM)
What does it mean when you want to register for UNifi and they tell you they need to make a survey at your area first?
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Means not enough ppl in your area want to subscribe.

TM wants more ppl to subscribe before committing to install unifi
cfa28
post Mar 8 2017, 10:03 AM

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QUOTE(ChocChristy @ Mar 8 2017, 09:36 AM)
A bit ridiculous since most of the other houses have unifi already. Sigh. They said it will take 5-7 days. Port full konon.
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Maybe it's cos they want more people to take up before they increase port.

One port may be can take say only 50 ppl but maybe only 5 ppl request so far.

Since there is no competition, no choice but to wait.

Unless you go for wireless broadband
cfa28
post Mar 8 2017, 02:25 PM

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I gave my TM technical who changed my router high point and TM also called me the next day to ask why I gave such high points

So TM really want to improve customer service where possible.
cfa28
post Mar 8 2017, 08:49 PM

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5 ghz is faster but signals lose strength faster as you move further from the router

2.4 ghz is slower but signals is stronger over longer distances

This is my layman findings after less than a week of usage

Please post your speed test
cfa28
post Mar 9 2017, 10:12 AM

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Call TM to change router.

Are u eligible for the free speed upgrade

Your contract might be renewed but hey, you're not going to change providers anyway, save cost instead of buying a new router.

Request for router with external antenna.

Seems TM is giving out the TP Link AC1200
cfa28
post Mar 9 2017, 03:02 PM

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QUOTE(Chrono-Trigger @ Mar 9 2017, 12:25 PM)
are you guys worried about EM radiation from the router?

The router is just 4 feet away from the place i sleep , and sometimes don't feel very comfortable with the distance
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My humble suggestion, switch off your router when u sleep or change the position.


cfa28
post Mar 9 2017, 04:30 PM

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QUOTE(fruitie @ Mar 9 2017, 03:58 PM)
No chance at all.
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But can you downgrade to cheaper hypptv packages
cfa28
post Mar 11 2017, 12:15 AM

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QUOTE(JusticeDeserves @ Mar 10 2017, 08:13 PM)
Hey guys, can I ask what are you guys paying total for Unifi 50Mbps and also Unifi 100Mbps? also let me know if you're taking any Hypptv stuff

I'm curious cus my bill is RM381 with 20Mbps and Jumbo+Vaneka pack. Thanks smile.gif
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As everyone else is saying, your package is super expensive.

You should ask for speed upgrade, else cancel your current account and apply for next adv 50 mbps account or even provide 100 with jumbo pack only and it's probably still cheaper.

I was upgraded to from adv 30 package to adv 50 package

Paying rm149 for Unifi and rm60 for jumbo packages.. Total RM209 and less RM2 for auto debit.

All prices before GST

This post has been edited by cfa28: Mar 11 2017, 09:00 AM
cfa28
post Mar 11 2017, 09:06 PM

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QUOTE(TheDeadlySins420 @ Mar 11 2017, 06:37 PM)
how much is unifi termination fee?
i'm moving out next week and my new place only have time
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RM500 but TIME will reimburse RM500 if you switch over
cfa28
post Mar 11 2017, 10:56 PM

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QUOTE(monkeybeh @ Mar 11 2017, 09:46 PM)
there's an info conflict about changing streamyx (still under contract) to Unifi,
some TM staff say no termination penalty and some say yes??? Dafuq?
which is which?? anyone can clarify?
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Normally no penalty of you upgrade

Unifi is upgraded compared to Streamyx
cfa28
post Mar 13 2017, 11:01 PM

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QUOTE(JohnLai @ Mar 13 2017, 08:13 PM)
I only interested with RM179 (instead of RM199) + half price cut within 2 years + speed upgrade to 50Mbps + fiber cabling the phone pole, otherwise, I won't even bother with unifi at all for my second house.  icon_rolleyes.gif
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Thought RM179 is still available.

Its like the Webe promotional price, always extend.

Don't think there will be half price cuts within 2 years cos government needs TM to make more money and pay more taxes and dividends back to government
cfa28
post Mar 14 2017, 08:33 AM

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QUOTE(sgpdsmss @ Mar 14 2017, 07:56 AM)
Hi,

My Ping always min 2digits ..8x..9... sometime 1xx ..
How many ms consider is fine?

Which server connect to when speed speed test ??
I'm from kedah..

Thanks.
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If you use okala, you can select the server.

Choose the server nearest to you, somewhere in the northern region

For Unifi using Lan, the ping should be single digits imho
cfa28
post Mar 14 2017, 10:37 AM

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The 5g is the 5ghz signal which offers faster WiFi connection but distance cannot go very far

The other one is 2.4GHz, WiFi signal can go further bit speed is slower compared to the 5 ghz
cfa28
post Mar 14 2017, 01:21 PM

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QUOTE(topeng perak @ Mar 14 2017, 01:15 PM)
Yup 30Mbps won't feel any difference with 2.4 or 5ghz. Only can difference once you have higher speed like 100Mbps or more.
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Can already feel the difference when using 50 mbps.

My 2.4ghz gives average at 37 mbps if same floor as router.

only if I am next to the router, it reach about 42 mbps but for 5 ghz, even different floor , I can get average to 47mbps.

If I use 2.4 ghz, different levels, will struggle to hit pass 30 mbps.


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