Iflix on HyppTv box cannot work yet. I was complaining about this on iflix support for the past few days.
They said Unifi users have to sign in now if want to watch on PC and tablets and smartphones.

I was trying the whole afternoon. It works on PC and tablets but not on the HyppTv box.

Wow, they worked through the night to upgrade the subscribers now?
What time you got the sms?

Someone said March is 2nd batch.

What package are you on now?
If VIP5, then may have to wait until June since VIP5 subscribers are paying the lowest fees.
I am on VIP5, I guess I can't demand for early upgrade.

Your brother was lucky to have his VIP5 upgraded free earlier. No more 2nd free upgrade.
There were many VIP5 not offered free upgrade earlier.
My VIP5 was subscribed last year March. Not yet one full year.

I managed to get iflix to work on my HyppTv box (EC6108V8).
1. Connect your HyppTv box to your home wifi.
2. Go to Settings.
3. Go to Manage Applications
4. Go to Running Applications
5. Click on iflix icon
6. Click on Force Stop

Exit out and try log in with your email and password.

After done all the above, my log in screen changes.
With the old log in screen, I keep getting the error message.
Now no problem with log in.

I think my iflix apps was stuck/not updated.
That is why I have to Force Stop that apps and let it reload.

I didn't clear data.
The log in screen is red.

Can you try OFF and ON your HyppTv box?
See if you still get the black screen.

From now on, TM answer will be:

"After checking, your account is scheduled to be upgraded on 30th June".

When did you get your Unifi?
What package you have?

Your Unifi was installed way before the expiry date of 28 February 2017.
You should be entitled to the free upgrade.
Go and make noise.

Hi Mel H,

When you get the black background, is the login prompt visible?
Last night I was playing around with the wifi and LAN cable connection, I got a black screen without any login prompt.
What I did was remove the LAN cable, power OFF the HyppTv box and ON it again. Connect to home wifi and can get back the iflix login screen.

Not sure if it is the same problem as you.

Your unit still under warranty?
Why can't use LAN cable?

Have you tested HyppTv is working on wifi and on LAN cable?
Maybe you should call the installer to check.

Are you able to try using LAN cable connect to router Ethernet port 1 or 2?
If still cannot, then have to report problem to iflix support.

Just for testing. Connect the STB to your monitor hdmi port to test.

SURPRISE

Iflix updated their login process.
Previously Unifi users were log in automatically even for the very first time.
Now, they want us to register your login with your email for the very first time.
They will link your email to the Unifi account.
Subsequently you will be log in automatically.
If got problem and they prompt you the log in screen, just log in with your email address and you will be in.
The email log in will link to your mobile number.
If your mobile number has been used before in Iflix, get Iflix Support to recover for you.